<!doctype html>
<html>
<head>
<title>Export Tools</title>
<link rel="stylesheet" href="styles/site.css" type="text/css">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<link rel="stylesheet" href="styles/icons.css" type="text/css">
<script src="js/jquery.min.js"></script>
<script src="tree/collapsibleTreeMenu.js"></script>
<link href="tree/collapsibleTreeMenu.css" rel="stylesheet" type="text/css">
</head>
<body class="theme-default aui-theme-default">
<div id="page">
<div id="main" class="aui-page-panel">
<div id="main-header">
<div id="breadcrumb-section">
<ol id="breadcrumbs">
<li> <span><a href="Rhapsody-Integration-Engine-6.5_133160975.html">Rhapsody Integration Engine 6.5</a></span> </li>
<li> <span><a href="Monitoring-Rhapsody_133163664.html">Monitoring Rhapsody</a></span> </li>
<li> <span><a href="Management-Console_133163667.html">Management Console</a></span> </li>
<li> <span><a href="System-State_133163948.html">System State</a></span> </li>
</ol>
</div>
<h1 id="title-heading" class="pagetitle"> <span id="title-text">Export Tools</span> </h1>
</div>
<div id="content" class="view">
<div id="main-content" class="wiki-content group">
<div class="table-wrap">
<table id="TBL1565043148562" class="confluenceTable" bordercolor="#ffcc66" bgcolor="#ffffcc">
<tbody>
<tr>
<td class="confluenceTd"><p><em>Menu Path</em> : <strong>System State>Export Tools</strong></p></td>
</tr>
<tr>
<td class="confluenceTd"><p><em>Write</em><em> <a href="Access-Rights_133161013.html">Access Rights</a></em><em>:</em></p>
<ul>
<li>Log in to Management Console</li>
<li>Generate system information</li>
</ul></td>
</tr>
</tbody>
<script type="text/javascript">
$("table[id='TBL1565043148562']").data("appfire-table","true");
(new org_swift_TableSorter()).customTable('TBL1565043148562',[],'',
1,'lightgoldenrodyellow',false,
'Click to sort','',false,
false,false,true,
0,false,'',true,
'',false,false,'','','','',
true,'',
''
);
</script>
</table>
</div>
<p>The <strong>Export Tools</strong> page provides tools that export various details about the system. These tools provide a convenient way of collecting detailed information about the system to assist in identifying the cause of problems.</p>
<p>The following export tools are included:</p>
<ul>
<li><a href="Generate-System-State_133163951.html">Generate System State</a> - creates a downloadable zip file, including the Rhapsody logs and configuration. Details on the system CPU, memory and disk space are also included. In the unlikely event that you need to raise a support request, running this tool and including the zip file generated in the support request would assist in identifying the cause of the problem.</li>
<li><a href="Generate-Thread-Dump_133163955.html">Generate Thread Dump</a> - provides a way of triggering a thread dump. Rhapsody is a multi-threaded Java application, and certain errors may require investigating the current thread state.</li>
</ul>
<p><span class="confluence-embedded-file-wrapper"><img class="confluence-embedded-image confluence-content-image-border" src="attachments/133163949/133163950.png" data-image-src="attachments/133163949/133163950.png" data-unresolved-comment-count="0" data-linked-resource-id="133163950" data-linked-resource-version="1" data-linked-resource-type="attachment" data-linked-resource-default-alias="gatherState_start.PNG" data-base-url="https://docs.rhapsody.health" data-linked-resource-content-type="image/png" data-linked-resource-container-id="133163949" data-linked-resource-container-version="1"></span></p>
<p> </p>
</div>
</div>
</div>
</div>
</body>
</html>