{ "schema_version": 1, "calibration": [], "documents": [ { "id": "refund", "text": "A customer can request a refund within thirty days of purchase. The payment is returned to the original card after the returned product arrives." }, { "id": "exchange", "text": "A customer can exchange a purchased shirt for another size within thirty days. Exchanges replace the item and do not return money." }, { "id": "password", "text": "To reset a forgotten password, choose Forgot password on the sign in page. A reset link is sent to the account email address." }, { "id": "email", "text": "To change the email address on an account, open profile settings while signed in and confirm the new address using a verification message." }, { "id": "backup", "text": "The nightly backup copies database records to an encrypted archive. A restore operation recovers records deleted accidentally." }, { "id": "export", "text": "The export tool downloads current database records as a CSV file for spreadsheet analysis. An export is not a scheduled backup." }, { "id": "train", "text": "The airport train leaves the central station every twenty minutes. Train tickets can be bought at station machines before boarding." }, { "id": "bus", "text": "The airport bus leaves the central station every forty minutes. Bus tickets are sold by the driver after passengers board." }, { "id": "water", "text": "The indoor fern needs moist soil and indirect sunlight. Water the plant when the top layer of soil begins to dry." }, { "id": "cactus", "text": "The desert cactus prefers direct sunlight and dry soil. Let the soil dry completely between occasional waterings." }, { "id": "cancel", "text": "Canceling a subscription stops the next automatic renewal. Existing paid access continues until the end of the billing period." }, { "id": "pause", "text": "Pausing a subscription suspends access temporarily and resumes billing automatically on the selected restart date." } ], "queries": [ { "id": "q00a", "split": "development", "text": "How do I get my money back for a returned purchase?", "relevant": "refund" }, { "id": "q00b", "split": "held_out", "text": "Will the store return my payment to the card I used?", "relevant": "refund" }, { "id": "q01a", "split": "development", "text": "Can I replace a shirt that is too small?", "relevant": "exchange" }, { "id": "q01b", "split": "held_out", "text": "I want a larger shirt instead of a refund.", "relevant": "exchange" }, { "id": "q02a", "split": "development", "text": "I cannot remember my login password.", "relevant": "password" }, { "id": "q02b", "split": "held_out", "text": "Where is the link to reset my forgotten password?", "relevant": "password" }, { "id": "q03a", "split": "development", "text": "How can I update the email on my profile?", "relevant": "email" }, { "id": "q03b", "split": "held_out", "text": "I am logged in and want messages delivered to a different address.", "relevant": "email" }, { "id": "q04a", "split": "held_out", "text": "Can I recover accidentally deleted database records?", "relevant": "backup" }, { "id": "q04b", "split": "held_out", "text": "What saves a nightly copy of database data?", "relevant": "backup" }, { "id": "q05a", "split": "held_out", "text": "How do I download records to analyze in a spreadsheet?", "relevant": "export" }, { "id": "q05b", "split": "held_out", "text": "I need a CSV of the current database.", "relevant": "export" }, { "id": "q06a", "split": "held_out", "text": "How often does the rail service leave for the airport?", "relevant": "train" }, { "id": "q06b", "split": "held_out", "text": "Where can I buy a ticket for the airport train?", "relevant": "train" }, { "id": "q07a", "split": "held_out", "text": "Can I pay the driver for the airport bus?", "relevant": "bus" }, { "id": "q07b", "split": "held_out", "text": "How often does the airport bus depart?", "relevant": "bus" }, { "id": "q08a", "split": "held_out", "text": "When should I water my indoor fern?", "relevant": "water" }, { "id": "q08b", "split": "held_out", "text": "How much sunlight does the fern need?", "relevant": "water" }, { "id": "q09a", "split": "held_out", "text": "Should the cactus soil stay wet?", "relevant": "cactus" }, { "id": "q09b", "split": "held_out", "text": "Which plant likes dry soil and direct sun?", "relevant": "cactus" }, { "id": "q10a", "split": "held_out", "text": "Will canceling stop my next subscription renewal?", "relevant": "cancel" }, { "id": "q10b", "split": "held_out", "text": "Does paid access end immediately after cancellation?", "relevant": "cancel" }, { "id": "q11a", "split": "held_out", "text": "Can my subscription restart automatically after a break?", "relevant": "pause" }, { "id": "q11b", "split": "held_out", "text": "What temporarily suspends access until a restart date?", "relevant": "pause" }, { "id": "long0", "split": "held_out", "text": "I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. How do I get my money back for a returned purchase?", "relevant": "refund" }, { "id": "long2", "split": "held_out", "text": "I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I cannot remember my login password.", "relevant": "password" }, { "id": "long4", "split": "held_out", "text": "I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. Can I recover accidentally deleted database records?", "relevant": "backup" }, { "id": "long6", "split": "held_out", "text": "I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. I am reviewing the general customer information and making notes for a later conversation. Please consider the specific question at the end of this message. How often does the rail service leave for the airport?", "relevant": "train" } ] }