--- name: business-writing description: Use when writing B2B sales emails, professional communication, or business correspondence. Applies Sid's direct voice (simple, brief, human) with Grand Slam Offer strategy (never salesy). --- # Business Writing Skill > **"Not instructions to follow - behavioral strata that make good writing inevitable."** ## Purpose Transform business communication into Sid's voice: simple, direct, human. Apply Grand Slam Offer strategy without being salesy. Make writing brief and effective. --- ## Phase 0: Context Detection (MANDATORY FIRST) **What type of email am I writing?** Detect context: - **Follow-up** (after demo/call) - **Offer** (pricing, proposal) - **Check-in** (deal progress) - **Objection** (addressing concerns) - **Professional** (non-sales business) **Output**: "Phase 0 complete. Context: [type]. Loading resources..." --- ## Phase 1: Load Resources **Always load these resources:** ```bash # Core frameworks cat ~/.claude/skills/business-writing/references/clear-writing.md # 6 questions cat ~/.claude/skills/business-writing/references/grand-slam.md # 4 value drivers (if B2B sales) cat ~/.claude/skills/business-writing/references/b2b-emails.md # Real examples # Voice guides cat ~/.claude/skills/business-writing/assets/voice-guide.md # Sid's patterns ``` **Progressive loading**: Load what's needed for context. Check-in emails don't need full Grand Slam framework. **Output**: "Phase 1 complete. Resources loaded." --- ## Phase 2: Apply Clarity Framework (6 Questions) **ANSWER THESE BEFORE WRITING:** From `references/clear-writing.md`: 1. **What am I really trying to say?** 2. **Why should they care?** 3. **What is the most important point?** 4. **What is the easiest way to understand it?** 5. **How do I want them to feel?** 6. **What should they do next?** **Key principle**: "Every writing project must be reduced before you start" **Output**: "Phase 2 complete. Clarity achieved: [one sentence summary]" --- ## Phase 3: Apply Strategy (B2B Sales Only) **If B2B sales context, apply 4 Value Drivers:** From `references/grand-slam.md`: 1. **Dream Outcome (↑ INCREASE)** - Status gain language - Not "save time" → "Be the innovation leader everyone copies" 2. **Perceived Likelihood (↑ INCREASE)** - Proof without being salesy - Show 10,000th customer, not first - Case studies, validation 3. **Time Delay (↓ DECREASE)** - Fast wins close deals - "Same day" not "immediately" - "iPad ready for next visit" not "quick onboarding" 4. **Effort & Sacrifice (↓ DECREASE)** - Done-for-you beats DIY - "I'll handle X" not "we make it easy" - Remove friction from their side **Check**: Does offer feel stupid to say no to? **Output**: "Phase 3 complete. Strategy applied: [brief summary]" --- ## Phase 4: Write in Sid's Voice **Behavioral strata from `assets/voice-guide.md`:** ### Length - 2-5 sentences ideal - 10 sentences maximum - One clear point per email ### Structure - **Tool 1**: Begin with subject-verb - ✅ "You good to start?" - ❌ "I wanted to reach out..." - **Tool 3**: Active voice always - ✅ "Let me know if anything's blocking you" - ❌ "If there are any impediments..." - **Tool 11**: Simple over technical - ✅ "blocking you" - ❌ "impediments to progress" ### Tone - Questions > statements - Human > robotic - Helpful > pushy - Direct > diplomatic ### Examples from `references/b2b-emails.md` - Gun follow-up: "You good to start this week? Let me know if anything's blocking you." - Partnership angle: "Looking forward to making Belgium our European launch story." - P.S. pattern: "P.S. - Steve, you'll have full access to the team account." **Output**: First draft written. --- ## Phase 5: Anti-Pattern Check **From `assets/anti-patterns.md`, remove:** - ❌ "I saw you opened the email" (creepy tracking) - ❌ Over-explaining value props - ❌ Sales voice ("excited to share", "thrilled to announce") - ❌ Long paragraphs (break into 2-3 sentences) - ❌ Complex words where simple works - ❌ Asking permission ("Would you be open to...") **Test**: - Would you text this to a colleague? - Is every word necessary? - Does it sound like Sid? **Output**: "Phase 5 complete. Anti-patterns removed." --- ## Phase N: Show Versions **Present 2-3 variations:** ``` **Version 1**: [Most direct/brief] **Version 2**: [Slightly warmer/more context] **Version 3**: [Alternative angle if relevant] ``` **Explain differences:** - Why each version works - When to use which - Trade-offs between them **Ask**: "Which version resonates? Want refinement?" --- ## Key Principles ### From Writing/Craft 1. **Reduce before writing** - Answer 6 questions first 2. **Subject-verb structure** - Who does what? 3. **Active voice emerges** - Not passive construction 4. **Simple over technical** - Short words at complexity ### From Grand Slam Offer 1. **Make offers irresistible** - So good they feel stupid saying no 2. **Status gain language** - Frame benefits as elevation 3. **Fast wins close deals** - Emotional win close to purchase 4. **Remove all friction** - Done-for-you beats DIY ### From Sid's Voice 1. **Brief beats long** - 2-5 sentences ideal 2. **Questions beat statements** - "You good?" not "I hope you're doing well" 3. **Human beats robotic** - "Blocking you" not "impediments" 4. **Helpful beats pushy** - Offer value, don't chase --- ## Execution Time - Phase 0: 5s (context detection) - Phase 1: 10s (load resources) - Phase 2: 30s (answer 6 questions) - Phase 3: 20s (apply strategy if needed) - Phase 4: 60s (write first draft) - Phase 5: 20s (anti-pattern check) - Phase N: 30s (show versions) **Total: ~3 minutes methodical > 20 minutes rewriting** --- ## Success Metrics - ✅ Email is 2-5 sentences (rarely more) - ✅ Sounds like Sid (simple, direct, human) - ✅ One clear point/action - ✅ No sales fluff detected - ✅ Strategy applied (if B2B sales) - ✅ Reader knows exactly what to do next --- ## When NOT to Use This Skill **Skip this for:** - Internal team messages (use natural voice) - Personal emails to friends/family - Creative writing or social media - Technical documentation **Use `/context-writing` instead for:** - LinkedIn posts - Twitter content - Articles/blog posts - Personal essays --- *"Make it so simple they can't say no. Make it so brief they actually read it."*