--- name: founder-meeting-runbook description: "Run high-signal founder meetings: prep with kill questions, structure the conversation, capture decision-relevant notes, and send crisp follow-ups within 2 hours. Use when taking first meetings, doing partner prep, or screening deals." license: Proprietary compatibility: Works offline; improved with web access; Salesforce logging recommended. metadata: author: evalops version: "0.2" --- # Founder meeting runbook ## When to use Use this skill for: - First meetings / second meetings with founders - Prepping a partner for a meeting - Turning a conversation into a clear "next step" (diligence or pass) ## Inputs you should request (only if missing) - Company deck / website / demo link (if available) - Stage and what the founder is raising - Your firm's investment criteria (check size, ownership, etc.) - Any prior interactions (intro path, prior passes) ## Outputs you must produce 1) **Meeting brief** (5 bullets + 3 kill questions) before the call 2) **Meeting notes** (decision-oriented, with "must be true" + risks) within 2 hours 3) **Follow-up email** (value + next steps) same day 4) **Pass note** (if passing) that is direct and helpful 5) **Salesforce logging** within 2 hours **Hard rule:** Every meeting must have a 5-bullet recap logged within 2 hours. Templates: - assets/meeting-brief.md - assets/meeting-notes.md - assets/follow-up-email.md - assets/pass-note.md ## Procedure ### 1) Pre-meeting prep (15-25 minutes) **Do:** - Read everything public (site, docs, pricing, 2-3 customer quotes if possible). - Write 5 questions you truly don't know the answer to. - Identify 3 "kill questions" (if answered badly, likely a pass). - Write your wedge hypothesis: "Why might this be 10x?" - Write your initial "must be true" (what needs to be true for this to work?). **Avoid:** - Writing a long summary nobody uses. - Asking questions the deck already answers (unless testing honesty). - Going in without a point of view. ### 2) Meeting structure (45 minutes, keep time) | Section | Time | Focus | |---|---|---| | Founder story + why this problem | 5 min | Motivation, insight | | Product + why now | 10 min | Wedge, differentiation | | Buyer + GTM motion | 10 min | ICP, cycle, pricing | | Traction + retention + cycle time | 10 min | Evidence of pull | | Risks / unknowns | 5 min | What founder is worried about | | Next steps | 5 min | Clear actions | ### 3) High-signal questions (pick 8-12) **Buyer / pain (establish ICP + trigger)** - Who is the buyer with budget authority? - What is the trigger event that causes purchase now? - What are they doing today instead? - What is the "do nothing" competitor? - What happens if they don't buy this? (cost of inaction) **GTM (establish repeatability)** - How do the first 10 customers find you? - What is the sales cycle length and who blocks it? - What is the onboarding path and time-to-value? - What's your pricing and how did you arrive at it? - What's your churn and why do people leave? **Traction / truth (establish evidence)** - What's the best evidence this is repeatable? - What's the hardest churn story you've had? - What surprised you since launch? - What metric would you want us to check in 6 months? **Team / learning rate (establish adaptability)** - Tell me about a major internal disagreement and how you resolved it. - What's an example of something you changed your mind about based on evidence? - What do you believe that most people in the space disagree with? - What's your biggest gap as a team right now? **Kill questions (must ask)** Your 3 kill questions from prep. If the answers are bad, you should pass. ### 4) Note-taking rules (decision oriented) Your notes must include these sections: ``` ## One-line summary [Company] does [what] for [who] at [stage]. Recommend: [advance/pass/watch] ## Must be true (3 bullets) 1. 2. 3. ## Strengths (3 bullets) 1. 2. 3. ## Risks (3 bullets, ranked) 1. [Highest impact] 2. 3. ## Kill question answers 1. Q: / A: / Signal: 2. Q: / A: / Signal: 3. Q: / A: / Signal: ## Next step (if advancing) - Diligence item 1: - Diligence item 2: - Owner: - Deadline: ## Pass reason (if passing) - Primary reason: - What would change our mind: - Recheck date: ``` ### 5) Follow-up (same day, within 2 hours) **If advancing:** Send: - A crisp recap of what you heard (so they can correct it) - 1-2 specific intros you can make (customers/operators/candidates) - named, not generic - The diligence items needed next (explicit, max 3) - A proposed timeline for next steps with dates **If passing:** - Be direct ("we're going to pass") - Name 1-2 concrete reasons (avoid "not a fit") - Offer 1 actionable suggestion (ICP change, wedge, metric to hit, etc.) - State what would change your mind (and when to reconnect) ### 6) Passing well **Rules for passing:** - Pass quickly (within 48 hours of decision) - Be direct in the first sentence - Give a real reason, not "timing" or "fit" - Leave the door open with specifics **Good pass:** "After discussing internally, we're going to pass on this round. Our main concern is [specific reason]. If we saw [specific evidence], we'd love to reconnect. In the meantime, [one helpful suggestion]." **Bad pass:** "Unfortunately, this isn't the right fit for us at this time. Best of luck with your fundraise!" ## Salesforce logging (REQUIRED, within 2 hours) **Minimum logging per meeting:** - **Event/Activity** with 5-bullet notes attached - **Opportunity** created or updated with current stage - **Task** for next step with owner and due date - **Pass reason** (if passing) + "what would change our mind" + recheck date Use `salesforce-crm-ops` for API-level logging. ## Interview craft (advanced) **Building rapport without wasting time:** - One genuine observation from your prep (not generic flattery) - Let them talk 70% of the time - Take notes visibly (shows you're listening) **Handling evasive answers:** - If vague: "Can you give me a specific example?" - If no data: "What's the closest proxy you have?" - If deflecting: "I want to make sure I understand - [restate question]" - If still evasive after 2 attempts: note it as a red flag, move on **Handling overselling:** - Acknowledge the positive, then probe - "That's great. What's the hardest part of that?" - "What would have to go wrong for that to fail?" **Silence is useful:** - After a question, let them think - Don't fill awkward silences - founders often add important context ## References to keep you sharp - Paul Graham essays for founder patterns and early-stage behavior (e.g., "Do Things That Don't Scale"). - Mark Suster's writing for board and fundraising dynamics. (These are reading aids, not a substitute for evidence from the company.) ## Edge cases - If the founder is evasive: ask for specifics (numbers, names, timelines). If still evasive after 2 attempts, treat as a red flag and document. - If you're missing data: propose the smallest next step that would resolve the top risk. - If the meeting runs long: protect the "next steps" section. End on clarity, not ambiguity. - If the founder asks for feedback: be honest and specific, even if uncomfortable.