kind: AdaptiveDialog
modelDescription: "This tool can handle queries like these: create facilities request, open a facilities ticket, start a new facilities request."
beginDialog:
  kind: OnRecognizedIntent
  id: main
  intent:
    triggerQueries:
      - create facilities request
      - open a facilities ticket
      - start a new facilities request
      - file a facilities complaint
      - Help me with a workspace problem
      - Something is wrong in the building
      - Create a ticket for facilities
      - Request maintenance for office
      - Report a broken chair/light/door
      - I need to submit a facilities request

  actions:
    - kind: SetVariable
      id: setVariable_Z2HdOA
      variable: Topic.ProblemDescription
      value: =System.Activity.Text

    - kind: SendActivity
      id: sendActivity_uEi72P
      activity: "Thanks for the details you've shared so far. I’ll review the information to determine if everything needed to submit your facilities request is already available. "

    - kind: InvokeAIBuilderModelAction
      id: invokeAIBuilderModelAction_inqoh4
      displayName: Prompt Location
      input:
        binding:
          Facilities_20Description: =Topic.ProblemDescription

      output:
        binding:
          predictionOutput: Topic.ProblemLocation

      aIModelId: 0bde30fa-b6bd-42f3-a9b6-d58c47ca2065

    - kind: InvokeAIBuilderModelAction
      id: invokeAIBuilderModelAction_3wGDBR
      displayName: Prompt Category
      input:
        binding:
          Categories: ="HVAC, Electrical, Plumbing, Maintenance"
          Problem_20Description: =Topic.ProblemDescription

      output:
        binding:
          predictionOutput: Topic.ProblemCategory

      aIModelId: 49e40e64-a630-4692-a82b-4f88522eba41

    - kind: AdaptiveCardPrompt
      id: "sendActivity_CtL3qw      "
      card: |-
        ={
          type: "AdaptiveCard",
          '$schema': "http://adaptivecards.io/schemas/adaptive-card.json",
          version: "1.5",
          body: [
            {
              type: "TextBlock",
              text: "Details of your Service Request",
              wrap: true,
              style: "heading"
            },
            {
              type: "ColumnSet",
              columns: [
                {
                  type: "Column",
                  width: "stretch",
                  items: [
                    {
                      type: "Input.Text",
                      id: "ProblemCategory",
                      label: "Problem Category:",
                      value: Topic.ProblemCategory.text,
                      weight: "bolder",
                      isRequired: true,
                      errorMessage: "Fill required details"
                    }            
                  ]
                }
              ]
            },    
            {
              type: "ColumnSet",
              columns: [
                {
                  type: "Column",
                  width: "stretch",
                  items: [
                    {
                      type: "Input.Text",
                      id: "ProblemLocation",
                      label: "Problem Location:",
                      value: Topic.ProblemLocation.text,
                      weight: "bolder",
                      isRequired: true,
                      errorMessage: "Fill required details"
                    }            
                  ]
                }
              ]
            },
            {
              type: "ColumnSet",
              columns: [
                {
                  type: "Column",
                  width: "stretch",
                  items: [
                    {
                      type: "Input.Text",
                      id: "ProblemDescription",
                      label: "Problem Description:",
                      value: Topic.ProblemDescription,
                      weight: "bolder",
                      isRequired: true,
                      errorMessage: "Fill required details"
                    }            
                  ]
                }
              ]
            }
          ],
          actions: [
            {
              type: "Action.Submit",  
              title: "Submit"
            },
            {
              type: "Action.Submit",
              title: "Cancel",
              associatedInputs: "none"
            }
          ]
        }
      output:
        binding:
          actionSubmitId: Topic.actionSubmitId

      outputType:
        properties:
          actionSubmitId: String

    - kind: ConditionGroup
      id: conditionGroup_guZXij
      conditions:
        - id: conditionItem_NnWEYN
          condition: =Topic.actionSubmitId = "Submit"
          actions:
            - kind: InvokeFlowAction
              id: invokeFlowAction_qSOIaY
              input:
                binding:
                  text: =Topic.ProblemCategory.text
                  text_1: =Topic.ProblemLocation.text
                  text_2: =Topic.ProblemDescription

              output:
                binding:
                  problemticket: Topic.ProblemTicket

              flowId: 521ce2a6-daaa-f011-bbd2-0022480b25f5

      elseActions:
        - kind: SendActivity
          id: sendActivity_BaWHYn
          activity: Let us know how can we help.

inputType: {}
outputType: {}