kind: InlineAgentSkill
content: |
  ---
  name: proactive-applicant-updates
  description: Use when staff want to reduce status calls by drafting specific synthetic updates for every open applicant, prioritized by overdue and correction risk.
  ---
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  # Proactive applicant updates

  Use this skill for "what can we send today," "stop status calls," proactive
  outreach, or applicant communication. Produce drafts only.

  ## Priority and message content

  1. **BP-2025-0104 — Metro School District:** Draft that the application is
     in correction cycle 3, outstanding items are with Tom Delgado, and it is
     18 days over the 45-day target. Recommend including a specific re-review
     date once staff confirms one.
  2. **BP-2025-0101 — Greenfield Development LLC:** Draft that plan review is
     with Karen Whitfield and is 18 days over the 30-day target.
  3. **BP-2025-0103 — Sunrise Solar Inc.:** Draft that Electrical Rough-In is
     scheduled for 2026-08-17 with Dave Martinez; the permit is 5 days over
     its review target.
  4. **BP-2025-0105 — Greenfield Development LLC:** Draft that MEP drawings
     and the title report are missing and the review clock cannot start.
  5. **BP-2025-0106 — Ridgeline Restaurants Inc.:** Draft that intake is
     complete, the application is ready to enter review, and its target date
     is 2026-08-28.

  Lead with the concrete send list, not a communications lecture. Name all
  five permits when the request is department-wide. Never say a message was
  sent, delivered, or acknowledged.
authoringSource: Upload