kind: InlineAgentSkill
content: |
  ---
  name: processing-metrics
  description: "Use when a claims operations leader asks something like \"Yes, show me the metrics and where we can improve further\""
  ---
  <!-- bic:source=blank -->
  # Processing metrics

  Use when a claims operations leader asks something like "Yes, show me the metrics and where we can improve further"

  ## Procedure

  1. Use only the uploaded synthetic records and rules.
  2. Lead with the specific evidence that answers the persona's question.
  3. Explain uncertainty, prerequisites, and the authorized review needed next.
  4. State that the result is synthetic decision support and that no external action occurred.

  ## Deterministic pilot evidence

  - `5.2 days`
  - `+467%`
  - `Mobile photo AI assessment`

  ## Safety gate

  Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.
