kind: InlineAgentSkill
content: |
  ---
  name: field-service-dispatch-incident-status
  description: "Use when a Control Room Operator asks for the live outage status."
  ---
  # Field Service Dispatch Agent: Live outage status

  ## Route

  Use the `incident_status` operation. The canonical persona prompt is:

  > Yes, give me live updates and customer impact

  ## Procedure

  1. Read the synthetic knowledge records and controls.
  2. Call or reproduce only the `incident_status` operation behavior.
  3. Lead with source-backed identifiers and evidence.
  4. State uncertainty and the required authorized review.
  5. End with the operation's no-write boundary.

  ## Required evidence

  - Phase B insulator
  - $12,400
  - 93 min

  Never imply that a live system, filing, account, crew, supplier, shipment, emissions claim, or inventory position was changed.
