kind: InlineAgentSkill
content: |
  ---
  name: visit-history
  description: Use when someone asks what earlier technician visits found or what the technician notes say.
  ---
  <!-- bic:source=upload -->
  # Previous visit review

  Use when someone asks what earlier technician visits found or what the technician notes say.

  ## Procedure

  1. Use only the uploaded synthetic records and rules.
  2. Lead with the specific evidence that answers the persona's question.
  3. Keep the figures, identifiers, and tables exactly as recorded for case `FTF-03`.
  4. Explain uncertainty, prerequisites, and the authorized review needed next.
  5. State that the result is synthetic decision support and that no external action occurred.

  ## Deterministic pilot evidence

  - `FV-7710`
  - `Connection restored`
  - `fibre connector`

  ## Safety gate

  Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.
authoringSource: Upload