kind: InlineAgentSkill
content: |
  ---
  name: pain-points
  description: "Use when a product manager asks something like \"What are the biggest problems customers keep running into with the product\""
  ---
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  # Pain points

  Use when a product manager asks something like "What are the biggest problems customers keep running into with the product"

  ## Procedure

  1. Use only the uploaded synthetic records and rules.
  2. Lead with the specific evidence that answers the persona's question.
  3. Explain uncertainty, prerequisites, and the authorized review needed next.
  4. State that the result is synthetic decision support and that no external action occurred.

  ## Deterministic pilot evidence

  - `Top Customer Pain Points`
  - `Performance & Load Times (27%)`
  - `No roadmap commitment`

  ## Safety gate

  Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.
