kind: InlineAgentSkill
content: |
  ---
  name: utility-billing-assistance-leak-adjustment
  description: "Use when a Leak Adjustment Analyst asks whether a leak qualifies for the Municipal Code 18.42 credit and how much it is."
  ---
  # Utility Billing and Assistance Agent: Leak Adjustment

  ## Route

  Use the `leak_adjustment` operation. The canonical persona prompt is:

  > Does the Maple Drive household qualify for a leak credit, and how much would it be?

  ## Procedure

  1. Read the synthetic knowledge records and controls.
  2. Call or reproduce only the `leak_adjustment` operation behavior.
  3. Lead with source-backed identifiers and evidence.
  4. State uncertainty and the required authorized review.
  5. End with the operation's no-write boundary.

  ## Required evidence

  - Municipal Code 18.42
  - $97.80
  - No bill was adjusted

  Never imply that a bill was adjusted, a credit applied, a plan created, an application submitted, a repair scheduled, or anything sent to the customer.
