{ "uuid": "b0aba929-facb-4e0e-933e-fa9b64cae251", "lastMigration": 29, "name": "Microsoft.Support", "endpointPrefix": "", "latency": 0, "port": 3000, "hostname": "", "routes": [ { "uuid": "9df03a25-7ffe-45a7-88f7-637c3c185edc", "documentation": "This lists all the available Microsoft Support REST API operations.", "method": "get", "endpoint": "providers/Microsoft.Support/operations", "responses": [ { "uuid": "2a871a93-049f-4829-8dee-03aba0f93e99", "body": "{\n \"value\": [\n {\n \"display\": {\n \"description\": \"\",\n \"operation\": \"\",\n \"provider\": \"\",\n \"resource\": \"\"\n },\n \"name\": \"\"\n }\n ]\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved list of operations.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "0958f1a3-2f16-44bb-9478-27f2d8c3ffce", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "b751eae7-573c-4df8-8bc2-77d1f94a142c", "documentation": "Lists all the Azure services available for support ticket creation. Here are the Service Ids for **Billing**, **Subscription Management**, and **Service and subscription limits (Quotas)** issues:
Issue typeService Id
Billing'/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc'
Subscription Management'/providers/Microsoft.Support/services/f3dc5421-79ef-1efa-41a5-42bf3cbb52c6'
Quota'/providers/Microsoft.Support/services/06bfd9d3-516b-d5c6-5802-169c800dec89'


For **Technical** issues, select the Service Id that maps to the Azure service/product as displayed in the **Services** drop-down list on the Azure portal's New support request page.

Always use the service and it's corresponding problem classification(s) obtained programmatically for support ticket creation. This practice ensures that you always have the most recent set of service and problem classification Ids.", "method": "get", "endpoint": "providers/Microsoft.Support/services", "responses": [ { "uuid": "cd77f337-7458-4604-b080-d7ebcd475783", "body": "{\n \"value\": [\n {\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"displayName\": \"\"\n },\n \"type\": \"\"\n }\n ]\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved list of Azure services available for support.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "961410f1-ed6c-4c72-9581-522e8c91f0d0", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "ef07dd21-7cf5-46de-ad86-cd1ab41ba976", "documentation": "Gets a specific Azure service for support ticket creation.", "method": "get", "endpoint": "providers/Microsoft.Support/services/:serviceName", "responses": [ { "uuid": "9a641118-13da-43be-89fa-ac344616b6d1", "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"displayName\": \"\"\n },\n \"type\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved Azure service for support ticket creation.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "21d31599-c917-48c9-9d70-7f30c45f971e", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "15b9d857-9081-4a07-8c61-a9b6e04efabd", "documentation": "Lists all the problem classifications (categories) available for a specific Azure service.

Always use the service and problem classifications obtained programmatically. This practice ensures that you always have the most recent set of service and problem classification Ids.", "method": "get", "endpoint": "providers/Microsoft.Support/services/:serviceName/problemClassifications", "responses": [ { "uuid": "0558d11a-99fc-4604-a7fd-30bdfcaf5476", "body": "{\n \"value\": [\n {\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"displayName\": \"\"\n },\n \"type\": \"\"\n }\n ]\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved list of problem classifications for the specified Azure service.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "d14eee94-4bd6-4794-a490-0e495266f930", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "8695e767-48f1-462f-8030-6bfacf28dbd1", "documentation": "Gets the details of a specific problem classification for a specific Azure service.", "method": "get", "endpoint": "providers/Microsoft.Support/services/:serviceName/problemClassifications/:problemClassificationName", "responses": [ { "uuid": "2939067d-010c-4c9a-b213-87264bea6ce0", "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"displayName\": \"\"\n },\n \"type\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved problem classification details.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "fea29163-de3f-4e8c-a8b6-1544b5a66b01", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "31740c4b-e0e3-4d2c-b7ce-181e290c7e4e", "documentation": "Check the availability of a resource name. This API should to be used to check the uniqueness of the name for support ticket creation for the selected subscription.", "method": "post", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/checkNameAvailability", "responses": [ { "uuid": "f159abce-e2a4-4c0a-b7ad-38a7d3df3d45", "body": "{\n \"message\": \"\",\n \"nameAvailable\": {{faker 'datatype.boolean'}},\n \"reason\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "OK. The request has succeeded.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "4a36b4a1-281e-4cbf-bcd5-2eca2594e78f", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "96d7e434-aaef-41f2-ae77-5c24f15183bf", "documentation": "Lists all the support tickets for an Azure subscription.

You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets.

Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.", "method": "get", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets", "responses": [ { "uuid": "d9a3275c-707e-4553-8e44-78741d9023a9", "body": "{\n \"nextLink\": \"\",\n \"value\": [\n {\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"contactDetails\": {\n \"additionalEmailAddresses\": [\n \"\"\n ],\n \"country\": \"\",\n \"firstName\": \"\",\n \"lastName\": \"\",\n \"phoneNumber\": \"\",\n \"preferredContactMethod\": \"{{oneOf (array 'email' 'phone')}}\",\n \"preferredSupportLanguage\": \"\",\n \"preferredTimeZone\": \"\",\n \"primaryEmailAddress\": \"\"\n },\n \"createdDate\": \"{{faker 'date.recent' 365}}\",\n \"description\": \"\",\n \"enrollmentId\": \"\",\n \"modifiedDate\": \"{{faker 'date.recent' 365}}\",\n \"problemClassificationDisplayName\": \"\",\n \"problemClassificationId\": \"\",\n \"problemStartTime\": \"{{faker 'date.recent' 365}}\",\n \"productionOutage\": {{faker 'datatype.boolean'}},\n \"quotaTicketDetails\": {\n \"quotaChangeRequestSubType\": \"\",\n \"quotaChangeRequestVersion\": \"\",\n \"quotaChangeRequests\": [\n {\n \"payload\": \"\",\n \"region\": \"\"\n }\n ]\n },\n \"require24X7Response\": {{faker 'datatype.boolean'}},\n \"serviceDisplayName\": \"\",\n \"serviceId\": \"\",\n \"serviceLevelAgreement\": {\n \"expirationTime\": \"{{faker 'date.recent' 365}}\",\n \"slaMinutes\": {{faker 'number.int' max=99999}},\n \"startTime\": \"{{faker 'date.recent' 365}}\"\n },\n \"severity\": \"{{oneOf (array 'minimal' 'moderate' 'critical')}}\",\n \"status\": \"\",\n \"supportEngineer\": {\n \"emailAddress\": \"\"\n },\n \"supportPlanType\": \"\",\n \"supportTicketId\": \"\",\n \"technicalTicketDetails\": {\n \"resourceId\": \"\"\n },\n \"title\": \"\"\n },\n \"type\": \"\"\n }\n ]\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved support tickets.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "474219a8-ad39-4469-96a5-5c8767b57c2d", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "5d5a56f9-bf15-4819-a6bc-44c9d3fa7203", "documentation": "Gets details for a specific support ticket in an Azure subscription.

Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.", "method": "get", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets/:supportTicketName", "responses": [ { "uuid": "126655dc-8da3-41fa-be0b-6ad152219f12", "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"contactDetails\": {\n \"additionalEmailAddresses\": [\n \"\"\n ],\n \"country\": \"\",\n \"firstName\": \"\",\n \"lastName\": \"\",\n \"phoneNumber\": \"\",\n \"preferredContactMethod\": \"{{oneOf (array 'email' 'phone')}}\",\n \"preferredSupportLanguage\": \"\",\n \"preferredTimeZone\": \"\",\n \"primaryEmailAddress\": \"\"\n },\n \"createdDate\": \"{{faker 'date.recent' 365}}\",\n \"description\": \"\",\n \"enrollmentId\": \"\",\n \"modifiedDate\": \"{{faker 'date.recent' 365}}\",\n \"problemClassificationDisplayName\": \"\",\n \"problemClassificationId\": \"\",\n \"problemStartTime\": \"{{faker 'date.recent' 365}}\",\n \"productionOutage\": {{faker 'datatype.boolean'}},\n \"quotaTicketDetails\": {\n \"quotaChangeRequestSubType\": \"\",\n \"quotaChangeRequestVersion\": \"\",\n \"quotaChangeRequests\": [\n {\n \"payload\": \"\",\n \"region\": \"\"\n }\n ]\n },\n \"require24X7Response\": {{faker 'datatype.boolean'}},\n \"serviceDisplayName\": \"\",\n \"serviceId\": \"\",\n \"serviceLevelAgreement\": {\n \"expirationTime\": \"{{faker 'date.recent' 365}}\",\n \"slaMinutes\": {{faker 'number.int' max=99999}},\n \"startTime\": \"{{faker 'date.recent' 365}}\"\n },\n \"severity\": \"{{oneOf (array 'minimal' 'moderate' 'critical')}}\",\n \"status\": \"\",\n \"supportEngineer\": {\n \"emailAddress\": \"\"\n },\n \"supportPlanType\": \"\",\n \"supportTicketId\": \"\",\n \"technicalTicketDetails\": {\n \"resourceId\": \"\"\n },\n \"title\": \"\"\n },\n \"type\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved support ticket.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "54ea7488-c43e-417f-b518-0b0dd388f5c2", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "2dfea70e-6155-42ad-9360-76196a56a6e0", "documentation": "This API allows you to update the severity level or your contact information in the support ticket.

Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.", "method": "patch", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets/:supportTicketName", "responses": [ { "uuid": "f49bad28-cbce-43a7-8d71-952bda65727d", "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"contactDetails\": {\n \"additionalEmailAddresses\": [\n \"\"\n ],\n \"country\": \"\",\n \"firstName\": \"\",\n \"lastName\": \"\",\n \"phoneNumber\": \"\",\n \"preferredContactMethod\": \"{{oneOf (array 'email' 'phone')}}\",\n \"preferredSupportLanguage\": \"\",\n \"preferredTimeZone\": \"\",\n \"primaryEmailAddress\": \"\"\n },\n \"createdDate\": \"{{faker 'date.recent' 365}}\",\n \"description\": \"\",\n \"enrollmentId\": \"\",\n \"modifiedDate\": \"{{faker 'date.recent' 365}}\",\n \"problemClassificationDisplayName\": \"\",\n \"problemClassificationId\": \"\",\n \"problemStartTime\": \"{{faker 'date.recent' 365}}\",\n \"productionOutage\": {{faker 'datatype.boolean'}},\n \"quotaTicketDetails\": {\n \"quotaChangeRequestSubType\": \"\",\n \"quotaChangeRequestVersion\": \"\",\n \"quotaChangeRequests\": [\n {\n \"payload\": \"\",\n \"region\": \"\"\n }\n ]\n },\n \"require24X7Response\": {{faker 'datatype.boolean'}},\n \"serviceDisplayName\": \"\",\n \"serviceId\": \"\",\n \"serviceLevelAgreement\": {\n \"expirationTime\": \"{{faker 'date.recent' 365}}\",\n \"slaMinutes\": {{faker 'number.int' max=99999}},\n \"startTime\": \"{{faker 'date.recent' 365}}\"\n },\n \"severity\": \"{{oneOf (array 'minimal' 'moderate' 'critical')}}\",\n \"status\": \"\",\n \"supportEngineer\": {\n \"emailAddress\": \"\"\n },\n \"supportPlanType\": \"\",\n \"supportTicketId\": \"\",\n \"technicalTicketDetails\": {\n \"resourceId\": \"\"\n },\n \"title\": \"\"\n },\n \"type\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "Successfully updated support ticket.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "8d27997f-1e86-4cbc-9aab-70d0db065a7c", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "d7c06ee1-60ea-413a-8867-025d2feb22d9", "documentation": "Creates a new support ticket for Quota increase, Technical, Billing, and Subscription Management issues for the specified subscription.

A paid technical support plan is required to create a support ticket using this API. Learn more

Use the Services API to map the right Service Id to the issue type. For example: For billing tickets set *serviceId* to *'/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc'*.
For Technical issues, the Service id will map to the Azure service you want to raise a support ticket for.

Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.", "method": "put", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets/:supportTicketName", "responses": [ { "uuid": "754f7085-0dd4-461e-9e83-15358417b431", "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"contactDetails\": {\n \"additionalEmailAddresses\": [\n \"\"\n ],\n \"country\": \"\",\n \"firstName\": \"\",\n \"lastName\": \"\",\n \"phoneNumber\": \"\",\n \"preferredContactMethod\": \"{{oneOf (array 'email' 'phone')}}\",\n \"preferredSupportLanguage\": \"\",\n \"preferredTimeZone\": \"\",\n \"primaryEmailAddress\": \"\"\n },\n \"createdDate\": \"{{faker 'date.recent' 365}}\",\n \"description\": \"\",\n \"enrollmentId\": \"\",\n \"modifiedDate\": \"{{faker 'date.recent' 365}}\",\n \"problemClassificationDisplayName\": \"\",\n \"problemClassificationId\": \"\",\n \"problemStartTime\": \"{{faker 'date.recent' 365}}\",\n \"productionOutage\": {{faker 'datatype.boolean'}},\n \"quotaTicketDetails\": {\n \"quotaChangeRequestSubType\": \"\",\n \"quotaChangeRequestVersion\": \"\",\n \"quotaChangeRequests\": [\n {\n \"payload\": \"\",\n \"region\": \"\"\n }\n ]\n },\n \"require24X7Response\": {{faker 'datatype.boolean'}},\n \"serviceDisplayName\": \"\",\n \"serviceId\": \"\",\n \"serviceLevelAgreement\": {\n \"expirationTime\": \"{{faker 'date.recent' 365}}\",\n \"slaMinutes\": {{faker 'number.int' max=99999}},\n \"startTime\": \"{{faker 'date.recent' 365}}\"\n },\n \"severity\": \"{{oneOf (array 'minimal' 'moderate' 'critical')}}\",\n \"status\": \"\",\n \"supportEngineer\": {\n \"emailAddress\": \"\"\n },\n \"supportPlanType\": \"\",\n \"supportTicketId\": \"\",\n \"technicalTicketDetails\": {\n \"resourceId\": \"\"\n },\n \"title\": \"\"\n },\n \"type\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "OK - SupportTicket created successfully", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "ed9488d1-1346-421c-bc35-bb534661aa51", "body": "", "latency": 0, "statusCode": 202, "label": "Accepted, SupportTicket will be created asynchronously", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" }, { "uuid": "30235889-ba1b-45dd-a4f8-d68185186493", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "03fe7d46-5213-4697-a445-38aa6e7a495f", "documentation": "Check the availability of a resource name. This API should to be used to check the uniqueness of the name for adding a new communication to the support ticket.", "method": "post", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets/:supportTicketName/checkNameAvailability", "responses": [ { "uuid": "a0d68943-5f08-460d-8dae-89c956cbb357", "body": "{\n \"message\": \"\",\n \"nameAvailable\": {{faker 'datatype.boolean'}},\n \"reason\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "OK. The request has succeeded.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "a8f7bee5-a648-4ec8-874c-53413f7c606d", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "34791d68-7bfe-4409-975b-1a4a0e045422", "documentation": "Lists all communications (attachments not included) for a support ticket.

You can also filter support ticket communications by CreatedDate�or CommunicationType using the $filter parameter. The only type of communication supported today is Web. Output will be a paged result with nextLink, using which you can retrieve the next set of Communication results.

Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.", "method": "get", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets/:supportTicketName/communications", "responses": [ { "uuid": "3b22ca7b-4921-44b4-ab08-2f85194075cb", "body": "{\n \"nextLink\": \"\",\n \"value\": [\n {\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"body\": \"\",\n \"communicationDirection\": \"{{oneOf (array 'inbound' 'outbound')}}\",\n \"communicationType\": \"{{oneOf (array 'web' 'phone')}}\",\n \"createdDate\": \"{{faker 'date.recent' 365}}\",\n \"sender\": \"\",\n \"subject\": \"\"\n },\n \"type\": \"\"\n }\n ]\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved communications for a support ticket.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "13829168-6ff3-415c-ac12-8c76bf00b765", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "3dd5ded0-e34d-445f-9ea0-0ad1c3740db4", "documentation": "Returns details of a specific communication in a support ticket.", "method": "get", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets/:supportTicketName/communications/:communicationName", "responses": [ { "uuid": "95262892-7ecb-4375-8468-58f9a0f7bfd9", "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"body\": \"\",\n \"communicationDirection\": \"{{oneOf (array 'inbound' 'outbound')}}\",\n \"communicationType\": \"{{oneOf (array 'web' 'phone')}}\",\n \"createdDate\": \"{{faker 'date.recent' 365}}\",\n \"sender\": \"\",\n \"subject\": \"\"\n },\n \"type\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "Successfully retrieved communication details.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "c7489ce9-c772-409b-8a32-e2a59c34163b", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" }, { "uuid": "59363296-1475-4217-b912-1eae8c5e7ca3", "documentation": "Adds a new customer communication to an Azure support ticket. Adding attachments are not currently supported via the API.
To add a file to a support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file.", "method": "put", "endpoint": "subscriptions/:subscriptionId/providers/Microsoft.Support/supportTickets/:supportTicketName/communications/:communicationName", "responses": [ { "uuid": "2165e245-c1fd-41f3-9be0-27be45c10606", "body": "{\n \"id\": \"\",\n \"name\": \"\",\n \"properties\": {\n \"body\": \"\",\n \"communicationDirection\": \"{{oneOf (array 'inbound' 'outbound')}}\",\n \"communicationType\": \"{{oneOf (array 'web' 'phone')}}\",\n \"createdDate\": \"{{faker 'date.recent' 365}}\",\n \"sender\": \"\",\n \"subject\": \"\"\n },\n \"type\": \"\"\n}", "latency": 0, "statusCode": 200, "label": "OK - Communication created successfully.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": true, "crudKey": "id" }, { "uuid": "a13318b6-472c-49fa-b39a-5666cc572432", "body": "", "latency": 0, "statusCode": 202, "label": "Accepted, Communication will be created asynchronously", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" }, { "uuid": "f3e98287-2148-43b7-b1e9-f0dc724aaffa", "body": "{\n \"error\": {\n \"code\": \"\",\n \"details\": [\n {\n \"code\": \"\",\n \"message\": \"\",\n \"target\": \"\"\n }\n ],\n \"message\": \"\",\n \"target\": \"\"\n }\n}", "latency": 0, "statusCode": 200, "label": "Error response describing why the operation failed.", "headers": [{ "key": "Content-Type", "value": "application/json" }], "bodyType": "INLINE", "filePath": "", "databucketID": "", "sendFileAsBody": false, "rules": [], "rulesOperator": "OR", "disableTemplating": false, "fallbackTo404": false, "default": false, "crudKey": "id" } ], "enabled": true, "responseMode": null, "type": "http" } ], "proxyMode": false, "proxyHost": "", "proxyRemovePrefix": false, "tlsOptions": { "enabled": false, "type": "CERT", "pfxPath": "", "certPath": "", "keyPath": "", "caPath": "", "passphrase": "" }, "cors": true, "headers": [], "proxyReqHeaders": [{ "key": "", "value": "" }], "proxyResHeaders": [{ "key": "", "value": "" }], "data": [], "folders": [], "rootChildren": [ { "type": "route", "uuid": "9df03a25-7ffe-45a7-88f7-637c3c185edc" }, { "type": "route", "uuid": "b751eae7-573c-4df8-8bc2-77d1f94a142c" }, { "type": "route", "uuid": "ef07dd21-7cf5-46de-ad86-cd1ab41ba976" }, { "type": "route", "uuid": "15b9d857-9081-4a07-8c61-a9b6e04efabd" }, { "type": "route", "uuid": "8695e767-48f1-462f-8030-6bfacf28dbd1" }, { "type": "route", "uuid": "31740c4b-e0e3-4d2c-b7ce-181e290c7e4e" }, { "type": "route", "uuid": "96d7e434-aaef-41f2-ae77-5c24f15183bf" }, { "type": "route", "uuid": "5d5a56f9-bf15-4819-a6bc-44c9d3fa7203" }, { "type": "route", "uuid": "2dfea70e-6155-42ad-9360-76196a56a6e0" }, { "type": "route", "uuid": "d7c06ee1-60ea-413a-8867-025d2feb22d9" }, { "type": "route", "uuid": "03fe7d46-5213-4697-a445-38aa6e7a495f" }, { "type": "route", "uuid": "34791d68-7bfe-4409-975b-1a4a0e045422" }, { "type": "route", "uuid": "3dd5ded0-e34d-445f-9ea0-0ad1c3740db4" }, { "type": "route", "uuid": "59363296-1475-4217-b912-1eae8c5e7ca3" } ] }