--- name: insurance-claim description: "Write a clear insurance claim letter or appeal that supports a payout. Use when asked to write an insurance claim, file a claim letter, document a loss for insurance, or appeal a denied claim. Produces a structured claim — policy and incident details, the documented loss, the amount claimed, and the evidence — or an appeal that rebuts the denial reason, ready to submit." --- # Insurance Claim Skill Claims get paid faster when they're complete and well-documented: the right policy and incident details, an itemised loss, and the evidence attached. This skill writes that letter — or, for a denial, an appeal that addresses the insurer's stated reason directly — so the adjuster has everything they need to say yes. > **Not quite this?** Use `insurance-claim-appeal` when the claim has already been denied and you are appealing; use `cn-medical-insurance-claim` when it is China's public basic medical insurance (医保) rather than a private insurer. > **Note:** this is a drafting aid, **not legal, financial, or insurance advice**, and it does not guarantee a > payout. Coverage, deadlines, and procedures depend on your policy and jurisdiction — read your policy, meet > the insurer's deadlines, and consult a qualified advisor for complex or high-value claims. Never misrepresent > facts; insurance fraud is a crime. ## Working from a brief Given "file a claim for water damage from a burst pipe", **write the full claim anyway** — structure it and bracket the specifics (policy number, dates, amounts, itemised losses) to fill in, and list the evidence to attach. Never withhold for missing detail; never inflate or invent losses. ## Required Inputs Ask for these only if they aren't already provided (else bracket to fill in): - **Policy details** — insurer, policy/claim number, and policyholder. - **The incident** — what happened, when and where, and how it was discovered/reported. - **The loss** — what was damaged/lost, itemised, with values/estimates. - **Evidence** — photos, receipts, repair estimates, police/incident reports, prior correspondence. - **The claim** — the amount claimed and the outcome you want; or, for an appeal, the denial reason given. ## Output Format ### Insurance Claim Letter - **Header** — your details, date, insurer, and a **Re:** line with the policy/claim number. - **1. The incident** — what happened, when, where, and when it was reported (factual, dated). - **2. The loss** — an itemised list of what was damaged/lost with values/estimates. - **3. Amount claimed** — the total, and how it's calculated. - **4. Evidence** — the documents enclosed/available (listed and referenced). - **5. Request** — the action and timeframe you're asking for, and an offer to provide more on request. - **Close** — contact details. For an **appeal**, add a section that **quotes the denial reason and rebuts it** with the policy wording and evidence. Provide a **document checklist** and **notes** on policy deadlines to confirm. ## Quality Checks - [ ] Policy/claim number, dates, and incident facts are precise and consistent - [ ] The loss is itemised with values, and the claimed amount is shown to add up - [ ] Evidence is listed and referenced — nothing asserted without support - [ ] For an appeal, the denial reason is quoted and directly rebutted with policy wording - [ ] Nothing is inflated, invented, or misrepresented - [ ] A document checklist and a reminder to confirm deadlines are included ## Anti-Patterns - [ ] Do not inflate or invent losses — it risks the whole claim and is fraud - [ ] Do not be vague about amounts or dates — itemise and date everything - [ ] Do not omit or fail to reference evidence — undocumented claims stall - [ ] Do not ignore the denial reason in an appeal — rebut it specifically with the policy terms - [ ] Do not present this as legal/insurance advice or guarantee an outcome — flag deadlines to confirm ## Based On Insurance-claim practice — complete incident documentation, itemised evidenced loss, and denial-specific appeals grounded in policy wording. ## Example Trigger Phrases - "Write an insurance claim." - "File a claim letter." - "Document a loss for insurance." - "Appeal a denied claim."