--- name: testimonial-request description: "Ask happy clients for a testimonial or review the right way — timed well, easy to give, and specific enough to actually persuade future clients. Use when asked to get testimonials, ask for a review, how to request a testimonial, or get social proof from clients. Produces the right moment and channel to ask, a message that makes saying yes effortless, guiding questions that yield specific results-based testimonials (not 'great to work with'), how to handle a written vs video ask, and permission/usage basics — without being pushy or fishing for praise." --- # Testimonial Request Testimonials are the highest-converting marketing you have, and most freelancers/businesses never collect them — or collect vague "they were great!" ones that persuade no one. The fix is asking at the right moment, making it effortless, and guiding the client toward a specific, results-focused answer. This does that without feeling like you're fishing for compliments. ## What This Skill Produces - **The right moment & channel** — when to ask (right after a win/result) and how (email, call, form) - **An effortless ask** — a message that makes giving a testimonial quick and low-effort, including an offer to draft or prompt - **Guiding questions** — prompts that yield specific, results-based testimonials ("cut our onboarding time in half") instead of generic praise - **Written vs. video** — how to ask for each, and when video is worth it - **Permission & usage** — getting the OK to use it, with name/role/company, and where you'll feature it - **A graceful tone** — confident and appreciative, not needy or pushy ## Required Inputs Ask for these if not provided: - **The client & result** — who, and the concrete outcome you delivered - **The relationship** — how warm, and how the project ended - **What you want** — a written quote, a review on a platform, a video, or a case study - **Where it'll be used** — website, proposals, a specific review site - **Timing** — just wrapped, or an older happy client ## Framework: Right Time, Easy Yes, Specific Answer 1. **Ask at peak goodwill.** Right after a delivered result or a moment of client delight is when a yes (and enthusiasm) is highest. 2. **Make it effortless.** Busy clients skip open-ended asks — offer a couple of guiding questions, or even a draft they can edit, and keep it a 2-minute favor. 3. **Guide toward specifics.** Prompt for the concrete before/after and results; a specific outcome persuades future clients far more than "highly recommend." 4. **Match the format to the value.** Written is easy and flexible; video converts harder but asks more — choose deliberately and make the video ask especially low-effort. 5. **Get clear permission.** Confirm you can use it with their name/role/company and where — a testimonial you can't attribute is weaker. 6. **Stay gracious.** Confident and appreciative; one polite follow-up if needed, never nagging. ## Output Format ### Testimonial request: [client] · result [x] · want [written/review/video] **When/where to ask:** [peak-goodwill moment · channel]. **The message** > [Warm, specific to the result, effortless ask + guiding questions or an offer to draft, and where it'll help]. **Guiding questions (for specifics):** ["what was the problem before?" · "what changed / what result?" · "what would you tell someone considering me?"]. **Format note:** [written vs video — the ask + effort]. **Permission:** [OK to use with name/role/company on [placement]]. **Tone:** appreciative, not needy; one gentle follow-up max. ## Quality Checks - [ ] Times the ask to peak client goodwill - [ ] Makes giving it effortless (prompts or a draft offer) - [ ] Guides toward specific, results-based content - [ ] Chooses written vs video deliberately - [ ] Secures usage permission with attribution - [ ] Tone is gracious, not pushy or praise-fishing ## Anti-Patterns - **Asking too late** when the goodwill has faded. - **An open-ended ask** that yields "great to work with!" - **No guiding questions** — vague, unpersuasive quotes. - **Making it high-effort** for a busy client. - **Using it without permission/attribution.** - **Nagging** for it. ## Example Trigger Phrases - "How do I ask a client for a testimonial?" - "Write a message requesting a review from a happy customer." - "Get me a specific testimonial, not just 'they were great'." - "Should I ask for a written or video testimonial, and how?" - "How do I request a case-study quote after finishing a project?"