# Support & Help Center - Kit Status

We are here to help you get the most out of Kit Status.

## Get in Touch
Have an issue, feature request, or question about a verification result? Our support team is ready to assist you.

- **Support Email:** codewithuse@gmail.com
- **Developer Website:** https://apps.sleento.com

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## Frequently Asked Questions (FAQ)

### Where can I find the Kit Number on my hardware?
The Kit Number is printed on the original shipping box barcode label (starts with `KIT`, e.g., `KIT406435941H7F`). You can also find the Terminal ID (UTID) in the Starlink mobile app (Settings > Advanced > Terminal ID), or laser-etched directly on the antenna pole/mast.

### What does "Already Assigned" mean?
This status indicates that the dish is currently linked to an active or past subscriber account. The registered owner must log into their Starlink account portal and click **Transfer** to release the hardware before you can activate it on a new account.

### How do I restore my Kit Status Pro purchase?
Open Kit Status, tap the Settings icon in the top right, and tap **Restore Purchases**. If you are signed in with the Apple ID used to make the purchase, your Pro access will restore immediately.

### How do I cancel a subscription?
On your iPhone or iPad, go to **Settings > Apple ID > Subscriptions**, tap **Kit Status**, and select **Cancel Subscription**.

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