# Professional Greeting When the user asks you to help write a greeting (email, message, letter opening), use this skill to ensure professional and appropriate tone. ## Context Detection First, determine: 1. **Relationship**: Is this for a colleague, client, superior, or someone you don't know? 2. **Formality level**: Professional formal, professional casual, or friendly professional? 3. **Purpose**: Introduction, follow-up, request, thank you, or general correspondence? 4. **Cultural context**: Any specific cultural considerations mentioned? ## Greeting Selection Rules ### For First Contact or Formal Situations - Unknown recipient or very formal: "Dear [Name/Title]," - Professional but less formal: "Hello [Name]," - Multiple recipients: "Dear Team," or "Hello everyone," ### For Established Professional Relationships - Colleague (casual): "Hi [Name]," - Colleague (formal): "Hello [Name]," - Regular client: "Hi [Name]," or "Hello [Name]," ### For Follow-ups Within Same Thread - Quick follow-up: "Thanks for the quick response," or "[Name]," - Continuing discussion: "Thanks," or just continue the conversation ## Time-Based Greetings Only use time-based greetings ("Good morning/afternoon") when: - You know the recipient's timezone - The message is truly time-sensitive - It's a live conversation, not async email ## What to Avoid - Never use "To whom it may concern" (too impersonal) - Avoid "Hey" in formal contexts - Don't use "Dear Sir/Madam" (outdated and assumes gender) - Skip exclamation marks in initial professional contact - Avoid overly casual openers like "What's up" or "Yo" in professional settings ## Output Format Provide: 1. **Recommended greeting**: The specific greeting text 2. **Rationale**: Brief explanation of why this greeting fits 3. **Alternative**: One backup option if they want to adjust formality 4. **Opening sentence suggestion**: A natural first sentence that flows from the greeting ## Example User: "Help me write an email to a new client I'm meeting next week" Output: ``` Recommended greeting: "Hello [Client Name]," Rationale: This strikes a balance between professional and approachable for a first-time client interaction. It's formal enough to show respect but not overly stiff. Alternative: "Dear [Client Name]," if you want to err on the more formal side Opening sentence suggestion: "Thank you for taking the time to meet with me next week. I'm looking forward to discussing [topic]." ``` ## Special Cases - **Bad news**: Use formal greeting, avoid cheerfulness - **Apology**: More formal than usual previous communication - **Celebration**: Match the enthusiasm level to your relationship - **Request from someone senior**: Lean formal - **Thank you note**: Can be slightly warmer than typical communication ## Process 1. Ask clarifying questions if context is unclear 2. Provide your recommendation with rationale 3. Offer to adjust if they want more/less formality 4. Draft the full opening (greeting + first 1-2 sentences) for their approval