{
  "kind": "open-flow-workflow",
  "version": 1,
  "name": "Notify Slack of New ServiceNow Incidents",
  "content": {
    "modelVersion": 14,
    "document": {
      "bindings": {},
      "graph": {
        "nodes": {
          "n_dfff5e79ac1c5bd7": {
            "name": "Run on demand",
            "kind": "start",
            "inputDefs": []
          },
          "n_1a06f73352e2f87b": {
            "name": "Every five minutes",
            "kind": "cron",
            "cronTimes": [
              {
                "type": "cron",
                "expression": "*/5 * * * *",
                "timezone": "UTC"
              }
            ]
          },
          "n_b8b5fa8b1db8ca78": {
            "inputs": {
              "instanceUrl": {
                "kind": "value",
                "value": "https://YOUR_INSTANCE.service-now.com"
              }
            },
            "name": "Prepare the incident query",
            "kind": "task",
            "task": {
              "inputs": [
                {
                  "jsonSchema": {
                    "type": "string"
                  },
                  "nullable": false,
                  "handle": "instanceUrl"
                }
              ],
              "outputs": [
                {
                  "jsonSchema": {
                    "type": "string"
                  },
                  "nullable": false,
                  "handle": "instanceUrl"
                },
                {
                  "jsonSchema": {
                    "type": "string"
                  },
                  "nullable": false,
                  "handle": "url"
                }
              ],
              "name": "Prepare the incident query",
              "moduleId": "n_acec59cfda34e1fd",
              "capabilities": [
                {
                  "kind": "connector",
                  "mode": "independent",
                  "actions": []
                }
              ]
            }
          },
          "n_e74f3edf3a22913d": {
            "inputs": {
              "url": {
                "kind": "sources",
                "sources": [
                  {
                    "kind": "node",
                    "nodeId": "n_b8b5fa8b1db8ca78",
                    "output": "url"
                  }
                ]
              },
              "auth.username": {
                "kind": "unset"
              },
              "auth.password": {
                "kind": "unset"
              }
            },
            "name": "Read recent incidents",
            "onError": "error",
            "kind": "task",
            "task": {
              "inputs": [
                {
                  "jsonSchema": {
                    "type": "string"
                  },
                  "nullable": false,
                  "handle": "url"
                },
                {
                  "jsonSchema": {
                    "type": "string"
                  },
                  "nullable": false,
                  "handle": "auth.username"
                },
                {
                  "jsonSchema": {
                    "type": "string"
                  },
                  "nullable": false,
                  "handle": "auth.password"
                }
              ],
              "outputs": [
                {
                  "jsonSchema": {},
                  "nullable": true,
                  "handle": "body"
                },
                {
                  "jsonSchema": {
                    "type": "integer"
                  },
                  "nullable": false,
                  "handle": "statusCode"
                },
                {
                  "jsonSchema": {
                    "type": "object",
                    "additionalProperties": {
                      "type": "string"
                    }
                  },
                  "nullable": false,
                  "handle": "headers"
                }
              ],
              "name": "Read recent incidents",
              "executor": {
                "method": "GET",
                "query": {
                  "mode": "fields",
                  "names": []
                },
                "headers": {
                  "mode": "fields",
                  "names": []
                },
                "bodyFormat": "none",
                "authentication": {
                  "type": "basic"
                },
                "responseFormat": "json",
                "statusPolicy": "success",
                "kind": "http-request"
              }
            }
          },
          "n_144cbf6ff065e8c2": {
            "inputs": {},
            "name": "Did the request succeed?",
            "kind": "condition",
            "matchMode": "first",
            "cases": [
              {
                "output": "success",
                "groups": [
                  {
                    "expressions": [
                      {
                        "left": {
                          "kind": "source",
                          "source": {
                            "kind": "node",
                            "nodeId": "n_e74f3edf3a22913d",
                            "output": "error",
                            "system": true
                          }
                        },
                        "operator": "isNull"
                      }
                    ]
                  }
                ]
              }
            ]
          },
          "n_0efc1490ff5c1f42": {
            "inputs": {
              "channelId": {
                "kind": "value",
                "value": "YOUR_SLACK_CHANNEL_ID"
              },
              "text": {
                "kind": "value",
                "value": "Issue connecting to ServiceNow. Please investigate the workflow error."
              }
            },
            "name": "Send the connection alert",
            "kind": "task",
            "task": {
              "inputs": [
                {
                  "description": "The Slack conversation or channel ID.",
                  "jsonSchema": {
                    "type": "string",
                    "minLength": 1,
                    "description": "The Slack conversation or channel ID."
                  },
                  "nullable": false,
                  "handle": "channelId"
                },
                {
                  "description": "Plain text message content. When blocks are provided, Slack uses this as notification and accessibility fallback text.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "Plain text message content. When blocks are provided, Slack uses this as notification and accessibility fallback text."
                  },
                  "nullable": true,
                  "handle": "text",
                  "value": null
                },
                {
                  "description": "Slack Block Kit blocks to render in the message.",
                  "jsonSchema": {
                    "type": "array",
                    "items": {
                      "type": "object",
                      "properties": {},
                      "additionalProperties": true,
                      "description": "A Slack Block Kit block object. Pass the block exactly as Slack documents it."
                    },
                    "minItems": 1,
                    "description": "Slack Block Kit blocks to render in the message."
                  },
                  "nullable": true,
                  "handle": "blocks",
                  "value": null
                },
                {
                  "description": "Slack legacy attachments to include in the message.",
                  "jsonSchema": {
                    "type": "array",
                    "items": {
                      "type": "object",
                      "properties": {},
                      "additionalProperties": true,
                      "description": "A Slack legacy attachment object. Prefer blocks for new messages when possible."
                    },
                    "minItems": 1,
                    "description": "Slack legacy attachments to include in the message."
                  },
                  "nullable": true,
                  "handle": "attachments",
                  "value": null
                },
                {
                  "description": "Whether Slack should unfurl links in the message.",
                  "jsonSchema": {
                    "type": "boolean",
                    "description": "Whether Slack should unfurl links in the message."
                  },
                  "nullable": true,
                  "handle": "unfurlLinks",
                  "value": null
                },
                {
                  "description": "Whether Slack should unfurl media in the message.",
                  "jsonSchema": {
                    "type": "boolean",
                    "description": "Whether Slack should unfurl media in the message."
                  },
                  "nullable": true,
                  "handle": "unfurlMedia",
                  "value": null
                },
                {
                  "description": "Slack message metadata to attach to the message.",
                  "jsonSchema": {
                    "type": "object",
                    "properties": {},
                    "additionalProperties": true,
                    "description": "Slack message metadata to attach to the message."
                  },
                  "nullable": true,
                  "handle": "metadata",
                  "value": null
                }
              ],
              "outputs": [
                {
                  "description": "The timestamp identifier of the posted message.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "The timestamp identifier of the posted message."
                  },
                  "nullable": false,
                  "handle": "ts"
                },
                {
                  "description": "The channel ID where the message was posted.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "The channel ID where the message was posted."
                  },
                  "nullable": false,
                  "handle": "channelId"
                }
              ],
              "name": "Send the connection alert",
              "executor": {
                "kind": "connector",
                "action": "slack.post_message"
              }
            }
          },
          "n_de8a93d0a6b1b333": {
            "inputs": {
              "body": {
                "kind": "sources",
                "sources": [
                  {
                    "kind": "node",
                    "nodeId": "n_e74f3edf3a22913d",
                    "output": "body"
                  }
                ]
              },
              "instanceUrl": {
                "kind": "sources",
                "sources": [
                  {
                    "kind": "node",
                    "nodeId": "n_b8b5fa8b1db8ca78",
                    "output": "instanceUrl"
                  }
                ]
              },
              "previousState": {
                "kind": "sources",
                "sources": [
                  {
                    "kind": "node",
                    "nodeId": "n_de8a93d0a6b1b333",
                    "output": "state"
                  }
                ]
              }
            },
            "name": "Prepare the next incident",
            "kind": "task",
            "task": {
              "inputs": [
                {
                  "jsonSchema": {},
                  "nullable": true,
                  "handle": "body"
                },
                {
                  "jsonSchema": {
                    "type": "string"
                  },
                  "nullable": false,
                  "handle": "instanceUrl"
                },
                {
                  "jsonSchema": {
                    "type": "object",
                    "additionalProperties": true
                  },
                  "nullable": true,
                  "handle": "previousState"
                }
              ],
              "outputs": [
                {
                  "jsonSchema": {
                    "type": "object",
                    "additionalProperties": true
                  },
                  "nullable": false,
                  "handle": "state"
                },
                {
                  "jsonSchema": {
                    "type": "boolean"
                  },
                  "nullable": false,
                  "handle": "more"
                },
                {
                  "jsonSchema": {
                    "type": "string",
                    "description": "Plain text message content. When blocks are provided, Slack uses this as notification and accessibility fallback text."
                  },
                  "nullable": true,
                  "handle": "text"
                },
                {
                  "jsonSchema": {
                    "type": "integer"
                  },
                  "nullable": false,
                  "handle": "count"
                }
              ],
              "name": "Prepare the next incident",
              "moduleId": "n_7618ae73870e345b",
              "capabilities": [
                {
                  "kind": "connector",
                  "mode": "independent",
                  "actions": []
                }
              ]
            }
          },
          "n_8173250e1ec255e9": {
            "inputs": {},
            "name": "More incidents?",
            "kind": "condition",
            "matchMode": "first",
            "cases": [
              {
                "output": "send",
                "groups": [
                  {
                    "expressions": [
                      {
                        "left": {
                          "kind": "source",
                          "source": {
                            "kind": "node",
                            "nodeId": "n_de8a93d0a6b1b333",
                            "output": "more"
                          }
                        },
                        "operator": "isTrue"
                      }
                    ]
                  }
                ]
              }
            ]
          },
          "n_16ecf653765738b5": {
            "inputs": {
              "channelId": {
                "kind": "value",
                "value": "YOUR_SLACK_CHANNEL_ID"
              },
              "text": {
                "kind": "sources",
                "sources": [
                  {
                    "kind": "node",
                    "nodeId": "n_de8a93d0a6b1b333",
                    "output": "text"
                  }
                ]
              }
            },
            "name": "Send incident details",
            "kind": "task",
            "task": {
              "inputs": [
                {
                  "description": "The Slack conversation or channel ID.",
                  "jsonSchema": {
                    "type": "string",
                    "minLength": 1,
                    "description": "The Slack conversation or channel ID."
                  },
                  "nullable": false,
                  "handle": "channelId"
                },
                {
                  "description": "Plain text message content. When blocks are provided, Slack uses this as notification and accessibility fallback text.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "Plain text message content. When blocks are provided, Slack uses this as notification and accessibility fallback text."
                  },
                  "nullable": true,
                  "handle": "text",
                  "value": null
                },
                {
                  "description": "Slack Block Kit blocks to render in the message.",
                  "jsonSchema": {
                    "type": "array",
                    "items": {
                      "type": "object",
                      "properties": {},
                      "additionalProperties": true,
                      "description": "A Slack Block Kit block object. Pass the block exactly as Slack documents it."
                    },
                    "minItems": 1,
                    "description": "Slack Block Kit blocks to render in the message."
                  },
                  "nullable": true,
                  "handle": "blocks",
                  "value": null
                },
                {
                  "description": "Slack legacy attachments to include in the message.",
                  "jsonSchema": {
                    "type": "array",
                    "items": {
                      "type": "object",
                      "properties": {},
                      "additionalProperties": true,
                      "description": "A Slack legacy attachment object. Prefer blocks for new messages when possible."
                    },
                    "minItems": 1,
                    "description": "Slack legacy attachments to include in the message."
                  },
                  "nullable": true,
                  "handle": "attachments",
                  "value": null
                },
                {
                  "description": "Whether Slack should unfurl links in the message.",
                  "jsonSchema": {
                    "type": "boolean",
                    "description": "Whether Slack should unfurl links in the message."
                  },
                  "nullable": true,
                  "handle": "unfurlLinks",
                  "value": null
                },
                {
                  "description": "Whether Slack should unfurl media in the message.",
                  "jsonSchema": {
                    "type": "boolean",
                    "description": "Whether Slack should unfurl media in the message."
                  },
                  "nullable": true,
                  "handle": "unfurlMedia",
                  "value": null
                },
                {
                  "description": "Slack message metadata to attach to the message.",
                  "jsonSchema": {
                    "type": "object",
                    "properties": {},
                    "additionalProperties": true,
                    "description": "Slack message metadata to attach to the message."
                  },
                  "nullable": true,
                  "handle": "metadata",
                  "value": null
                }
              ],
              "outputs": [
                {
                  "description": "The timestamp identifier of the posted message.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "The timestamp identifier of the posted message."
                  },
                  "nullable": false,
                  "handle": "ts"
                },
                {
                  "description": "The channel ID where the message was posted.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "The channel ID where the message was posted."
                  },
                  "nullable": false,
                  "handle": "channelId"
                }
              ],
              "name": "Send incident details",
              "executor": {
                "kind": "connector",
                "action": "slack.post_message"
              }
            }
          },
          "n_ce7936ef2c9e944d": {
            "name": "Complete",
            "kind": "outputs",
            "outputDefs": [
              {
                "jsonSchema": {
                  "type": "integer"
                },
                "nullable": false,
                "handle": "count"
              }
            ],
            "outputMappings": {
              "count": {
                "kind": "sources",
                "sources": [
                  {
                    "kind": "node",
                    "nodeId": "n_de8a93d0a6b1b333",
                    "output": "count"
                  }
                ]
              }
            }
          }
        },
        "edges": [
          {
            "source": "n_dfff5e79ac1c5bd7",
            "target": "n_b8b5fa8b1db8ca78"
          },
          {
            "source": "n_1a06f73352e2f87b",
            "target": "n_b8b5fa8b1db8ca78"
          },
          {
            "source": "n_b8b5fa8b1db8ca78",
            "target": "n_e74f3edf3a22913d"
          },
          {
            "source": "n_e74f3edf3a22913d",
            "target": "n_144cbf6ff065e8c2"
          },
          {
            "source": "n_144cbf6ff065e8c2",
            "target": "n_de8a93d0a6b1b333",
            "sourceHandle": "success"
          },
          {
            "source": "n_144cbf6ff065e8c2",
            "target": "n_0efc1490ff5c1f42",
            "sourceHandle": "otherwise"
          },
          {
            "source": "n_de8a93d0a6b1b333",
            "target": "n_8173250e1ec255e9"
          },
          {
            "source": "n_8173250e1ec255e9",
            "target": "n_16ecf653765738b5",
            "sourceHandle": "send"
          },
          {
            "source": "n_8173250e1ec255e9",
            "target": "n_ce7936ef2c9e944d",
            "sourceHandle": "otherwise"
          },
          {
            "source": "n_16ecf653765738b5",
            "target": "n_de8a93d0a6b1b333"
          }
        ]
      }
    },
    "modules": {
      "n_acec59cfda34e1fd": {
        "name": "Prepare the incident query",
        "imports": [],
        "source": "export default function window({instanceUrl}) {\n if(typeof instanceUrl!=='string'||!/^https:\\/\\/[a-z0-9-]+\\.service-now\\.com$/i.test(instanceUrl)||/YOUR_INSTANCE/i.test(instanceUrl))throw Error('Configure your ServiceNow HTTPS instance URL');\n const since=new Date(Date.now()-5*60*1000).toISOString().slice(0,19).replace('T',' ');\n return {instanceUrl,url:instanceUrl+'/api/now/table/incident?sysparm_query='+encodeURIComponent('sys_created_on>='+since)+'&sysparm_display_value=true&sysparm_limit=50'};\n}\n"
      },
      "n_7618ae73870e345b": {
        "name": "Prepare the next incident",
        "imports": [],
        "source": "export default function next({body,instanceUrl,previousState}) {\n if(!body||!Array.isArray(body.result))throw Error('Invalid ServiceNow incident response');\n const list=body.result.slice().sort((a,b)=>String(a.number??'').localeCompare(String(b.number??'')));const index=previousState?.index??0;\n if(!Number.isInteger(index)||index<0||index>list.length)throw Error('Invalid incident position');\n if(index===list.length)return {state:{index},more:false,text:'',count:index};\n const i=list[index];if(typeof i?.sys_id!=='string'||!/^[a-f0-9]{32}$/i.test(i.sys_id)||typeof i.number!=='string'||!i.number)throw Error('Invalid incident identity');\n const esc=x=>String(x??'not available').replace(/&/g,'&amp;').replace(/</g,'&lt;').replace(/>/g,'&gt;'),caller=typeof i.caller_id==='object'?i.caller_id?.display_value:i.caller_id;\n const text=`ServiceNow Incident Notification\\nIncident ID: ${esc(i.number)}\\nDescription: ${esc(i.short_description)}\\nSeverity: ${esc(i.severity)}\\nCaller: ${esc(caller)}\\nPriority: ${esc(i.priority)}\\nState: ${esc(i.incident_state)}\\nCategory: ${esc(i.category)}\\nDate Opened: ${esc(i.opened_at)}\\nView Incident: ${instanceUrl}/nav_to.do?uri=incident.do%3Fsys_id%3D${i.sys_id}`;\n if(text.length>40000)throw Error('Incident alert exceeds Slack message limit');return {state:{index:index+1},more:true,text,count:index};\n}\n"
      }
    }
  },
  "presentation": {
    "designer": {
      "version": 1,
      "flow": {
        "direction": "vertical"
      }
    }
  }
}