{
  "kind": "open-flow-workflow",
  "version": 1,
  "name": "Zendesk Ticket Creator",
  "content": {
    "modelVersion": 14,
    "document": {
      "bindings": {},
      "graph": {
        "nodes": {
          "n_7871163e20b6e398": {
            "name": "Start ticket creation",
            "kind": "start",
            "inputDefs": []
          },
          "n_093868beba8ac710": {
            "inputs": {
              "subject": {
                "kind": "value",
                "value": "YOUR_TICKET_SUBJECT"
              },
              "description": {
                "kind": "value",
                "value": "YOUR_TICKET_DESCRIPTION"
              }
            },
            "name": "Create Zendesk ticket",
            "kind": "task",
            "task": {
              "inputs": [
                {
                  "description": "Ticket subject line.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "Ticket subject line."
                  },
                  "nullable": false,
                  "handle": "subject"
                },
                {
                  "description": "Plain-text body for the initial ticket comment.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "Plain-text body for the initial ticket comment."
                  },
                  "nullable": true,
                  "handle": "description",
                  "value": null
                },
                {
                  "description": "HTML body for the initial ticket comment.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "HTML body for the initial ticket comment."
                  },
                  "nullable": true,
                  "handle": "htmlDescription",
                  "value": null
                },
                {
                  "description": "Whether the generated comment is public when a comment is included.",
                  "jsonSchema": {
                    "type": "boolean",
                    "description": "Whether the generated comment is public when a comment is included."
                  },
                  "nullable": true,
                  "handle": "commentPublic",
                  "value": null
                },
                {
                  "description": "Zendesk ticket status accepted by update operations.",
                  "jsonSchema": {
                    "type": "string",
                    "enum": [
                      "new",
                      "open",
                      "pending",
                      "hold",
                      "solved"
                    ],
                    "description": "Zendesk ticket status accepted by update operations."
                  },
                  "nullable": true,
                  "handle": "status",
                  "value": null
                },
                {
                  "description": "Zendesk ticket priority.",
                  "jsonSchema": {
                    "type": "string",
                    "enum": [
                      "urgent",
                      "high",
                      "normal",
                      "low"
                    ],
                    "description": "Zendesk ticket priority."
                  },
                  "nullable": true,
                  "handle": "priority",
                  "value": null
                },
                {
                  "description": "Zendesk ticket type.",
                  "jsonSchema": {
                    "type": "string",
                    "enum": [
                      "problem",
                      "incident",
                      "question",
                      "task"
                    ],
                    "description": "Zendesk ticket type."
                  },
                  "nullable": true,
                  "handle": "ticketType",
                  "value": null
                },
                {
                  "description": "Agent identifier assigned to the ticket.",
                  "jsonSchema": {
                    "type": "integer",
                    "exclusiveMinimum": 0,
                    "description": "Agent identifier assigned to the ticket."
                  },
                  "nullable": true,
                  "handle": "assigneeId",
                  "value": null
                },
                {
                  "description": "Group identifier assigned to the ticket.",
                  "jsonSchema": {
                    "type": "integer",
                    "exclusiveMinimum": 0,
                    "description": "Group identifier assigned to the ticket."
                  },
                  "nullable": true,
                  "handle": "groupId",
                  "value": null
                },
                {
                  "description": "Organization identifier for the ticket.",
                  "jsonSchema": {
                    "type": "integer",
                    "exclusiveMinimum": 0,
                    "description": "Organization identifier for the ticket."
                  },
                  "nullable": true,
                  "handle": "organizationId",
                  "value": null
                },
                {
                  "description": "Existing requester identifier.",
                  "jsonSchema": {
                    "type": "integer",
                    "exclusiveMinimum": 0,
                    "description": "Existing requester identifier."
                  },
                  "nullable": true,
                  "handle": "requesterId",
                  "value": null
                },
                {
                  "description": "External identifier linked to the ticket.",
                  "jsonSchema": {
                    "type": "string",
                    "description": "External identifier linked to the ticket."
                  },
                  "nullable": true,
                  "handle": "externalId",
                  "value": null
                },
                {
                  "description": "Task due timestamp in ISO 8601 format.",
                  "jsonSchema": {
                    "type": "string",
                    "format": "date-time",
                    "description": "Task due timestamp in ISO 8601 format."
                  },
                  "nullable": true,
                  "handle": "dueAt",
                  "value": null
                },
                {
                  "description": "Tags that should be set on the ticket.",
                  "jsonSchema": {
                    "type": "array",
                    "items": {
                      "type": "string",
                      "description": "Tag applied to the ticket."
                    },
                    "description": "Tags that should be set on the ticket."
                  },
                  "nullable": true,
                  "handle": "tags",
                  "value": null
                },
                {
                  "description": "Custom field values applied to the ticket.",
                  "jsonSchema": {
                    "type": "array",
                    "items": {
                      "type": "object",
                      "properties": {
                        "id": {
                          "type": "integer",
                          "exclusiveMinimum": 0,
                          "description": "Zendesk custom field identifier."
                        },
                        "value": {
                          "description": "Value assigned to the custom field."
                        }
                      },
                      "required": [
                        "id",
                        "value"
                      ],
                      "additionalProperties": false,
                      "description": "Custom field value to write."
                    },
                    "description": "Custom field values applied to the ticket."
                  },
                  "nullable": true,
                  "handle": "customFields",
                  "value": null
                },
                {
                  "description": "Requester object used when creating a ticket.",
                  "jsonSchema": {
                    "type": "object",
                    "properties": {
                      "name": {
                        "type": "string",
                        "description": "Requester display name."
                      },
                      "email": {
                        "type": "string",
                        "format": "email",
                        "description": "Requester email address."
                      }
                    },
                    "required": [
                      "email"
                    ],
                    "additionalProperties": false,
                    "description": "Requester object used when creating a ticket."
                  },
                  "nullable": true,
                  "handle": "requester",
                  "value": null
                }
              ],
              "outputs": [
                {
                  "description": "Zendesk ticket returned after the mutation.",
                  "jsonSchema": {
                    "type": "object",
                    "properties": {
                      "id": {
                        "type": "integer",
                        "exclusiveMinimum": 0,
                        "description": "Zendesk ticket identifier."
                      },
                      "url": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "API URL of the ticket, or null when Zendesk omits it."
                      },
                      "subject": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Ticket subject, or null when Zendesk omits it."
                      },
                      "description": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Ticket description, or null when Zendesk omits it."
                      },
                      "status": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Ticket status, or null when Zendesk omits it."
                      },
                      "priority": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Ticket priority, or null when Zendesk omits it."
                      },
                      "type": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Ticket type, or null when Zendesk omits it."
                      },
                      "requesterId": {
                        "type": [
                          "integer",
                          "null"
                        ],
                        "description": "Requester identifier, or null when Zendesk omits it."
                      },
                      "assigneeId": {
                        "type": [
                          "integer",
                          "null"
                        ],
                        "description": "Assignee identifier, or null when Zendesk omits it."
                      },
                      "groupId": {
                        "type": [
                          "integer",
                          "null"
                        ],
                        "description": "Group identifier, or null when Zendesk omits it."
                      },
                      "organizationId": {
                        "type": [
                          "integer",
                          "null"
                        ],
                        "description": "Organization identifier, or null when Zendesk omits it."
                      },
                      "externalId": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "External identifier, or null when Zendesk omits it."
                      },
                      "dueAt": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Task due timestamp, or null when Zendesk omits it."
                      },
                      "createdAt": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Ticket creation timestamp, or null when Zendesk omits it."
                      },
                      "updatedAt": {
                        "type": [
                          "string",
                          "null"
                        ],
                        "description": "Ticket update timestamp, or null when Zendesk omits it."
                      },
                      "tags": {
                        "type": "array",
                        "items": {
                          "type": "string",
                          "description": "Tag attached to the ticket."
                        },
                        "description": "Ticket tags."
                      },
                      "raw": {
                        "type": "object",
                        "additionalProperties": {
                          "description": "A record value."
                        },
                        "description": "Raw Zendesk ticket payload."
                      }
                    },
                    "required": [
                      "id",
                      "url",
                      "subject",
                      "description",
                      "requesterId",
                      "assigneeId",
                      "groupId",
                      "organizationId",
                      "externalId",
                      "dueAt",
                      "createdAt",
                      "updatedAt",
                      "tags",
                      "raw"
                    ],
                    "additionalProperties": false,
                    "description": "Zendesk ticket returned after the mutation."
                  },
                  "nullable": false,
                  "handle": "ticket"
                }
              ],
              "name": "Create Zendesk ticket",
              "executor": {
                "kind": "connector",
                "action": "zendesk.create_ticket"
              }
            }
          },
          "n_9740f47a70168532": {
            "name": "Created ticket",
            "kind": "outputs",
            "outputDefs": [
              {
                "jsonSchema": {
                  "type": "object",
                  "properties": {
                    "id": {
                      "type": "integer",
                      "exclusiveMinimum": 0,
                      "description": "Zendesk ticket identifier."
                    },
                    "url": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "API URL of the ticket, or null when Zendesk omits it."
                    },
                    "subject": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Ticket subject, or null when Zendesk omits it."
                    },
                    "description": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Ticket description, or null when Zendesk omits it."
                    },
                    "status": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Ticket status, or null when Zendesk omits it."
                    },
                    "priority": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Ticket priority, or null when Zendesk omits it."
                    },
                    "type": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Ticket type, or null when Zendesk omits it."
                    },
                    "requesterId": {
                      "type": [
                        "integer",
                        "null"
                      ],
                      "description": "Requester identifier, or null when Zendesk omits it."
                    },
                    "assigneeId": {
                      "type": [
                        "integer",
                        "null"
                      ],
                      "description": "Assignee identifier, or null when Zendesk omits it."
                    },
                    "groupId": {
                      "type": [
                        "integer",
                        "null"
                      ],
                      "description": "Group identifier, or null when Zendesk omits it."
                    },
                    "organizationId": {
                      "type": [
                        "integer",
                        "null"
                      ],
                      "description": "Organization identifier, or null when Zendesk omits it."
                    },
                    "externalId": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "External identifier, or null when Zendesk omits it."
                    },
                    "dueAt": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Task due timestamp, or null when Zendesk omits it."
                    },
                    "createdAt": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Ticket creation timestamp, or null when Zendesk omits it."
                    },
                    "updatedAt": {
                      "type": [
                        "string",
                        "null"
                      ],
                      "description": "Ticket update timestamp, or null when Zendesk omits it."
                    },
                    "tags": {
                      "type": "array",
                      "items": {
                        "type": "string",
                        "description": "Tag attached to the ticket."
                      },
                      "description": "Ticket tags."
                    },
                    "raw": {
                      "type": "object",
                      "additionalProperties": {
                        "description": "A record value."
                      },
                      "description": "Raw Zendesk ticket payload."
                    }
                  },
                  "required": [
                    "id",
                    "url",
                    "subject",
                    "description",
                    "requesterId",
                    "assigneeId",
                    "groupId",
                    "organizationId",
                    "externalId",
                    "dueAt",
                    "createdAt",
                    "updatedAt",
                    "tags",
                    "raw"
                  ],
                  "additionalProperties": false,
                  "description": "Zendesk ticket returned after the mutation."
                },
                "nullable": false,
                "handle": "ticket"
              }
            ],
            "outputMappings": {
              "ticket": {
                "kind": "sources",
                "sources": [
                  {
                    "kind": "node",
                    "nodeId": "n_093868beba8ac710",
                    "output": "ticket"
                  }
                ]
              }
            }
          }
        },
        "edges": [
          {
            "source": "n_7871163e20b6e398",
            "target": "n_093868beba8ac710"
          },
          {
            "source": "n_093868beba8ac710",
            "target": "n_9740f47a70168532"
          }
        ]
      }
    },
    "modules": {}
  },
  "presentation": {
    "designer": {
      "version": 1,
      "flow": {
        "direction": "vertical"
      }
    }
  }
}