{
  "name": "Pidgeon: draft a reply and hand the thread to a person",
  "flow": [
    {
      "id": 1,
      "module": "app#pidgeon:watchMessages",
      "version": 1,
      "parameters": {
        "__IMTHOOK__": null,
        "body": "clean"
      },
      "mapper": {},
      "metadata": {
        "designer": {
          "x": 0,
          "y": 0,
          "name": "When mail arrives"
        }
      }
    },
    {
      "id": 2,
      "module": "app#pidgeon:createDraft",
      "version": 1,
      "parameters": {
        "__IMTCONN__": null
      },
      "filter": {
        "name": "Clean, and not spam",
        "conditions": [
          [
            {
              "a": "{{1.firewall_verdict}}",
              "b": "clean",
              "o": "text:equal"
            },
            {
              "a": "{{1.spam}}",
              "o": "boolean:equal",
              "b": "false"
            }
          ]
        ]
      },
      "mapper": {
        "identity_id": "{{1.address_id}}",
        "in_reply_to": "{{1.message_id}}",
        "text": "Hello {{ifempty(1.from_name; 1.from)}},\n\nThank you for your message about “{{1.subject}}”. A person on our team will answer it today.\n"
      },
      "metadata": {
        "designer": {
          "x": 300,
          "y": 0,
          "name": "Save a draft reply"
        }
      }
    },
    {
      "id": 3,
      "module": "app#pidgeon:updateThread",
      "version": 1,
      "parameters": {
        "__IMTCONN__": null
      },
      "mapper": {
        "thread_id": "{{1.thread_id}}",
        "owner_type": "human",
        "reason": "A draft reply is ready to read and send."
      },
      "metadata": {
        "designer": {
          "x": 600,
          "y": 0,
          "name": "Hand it to a person"
        }
      }
    }
  ],
  "metadata": {
    "instant": true,
    "version": 1,
    "scenario": {
      "roundtrips": 1,
      "maxErrors": 3,
      "autoCommit": true,
      "autoCommitTriggerLast": true,
      "sequential": false,
      "confidential": false,
      "dataloss": false,
      "dlq": false,
      "freshVariables": false
    },
    "designer": {
      "orphans": []
    },
    "zone": "eu1.make.com"
  }
}