--- name: process-mapping description: "process mapping method. process-analyst agent work flow analysisand visualizationto do when reference mapping technique and tabletechnique. 'SIPOC', 'process map', 'Value Stream Map' request when usage. However, BPM whensystem building specialist development scope outside." --- # Process Mapping — process mapping method process-analyst agent work flow analysis quality mapping technique. ## SIPOC analysis framework ### SIPOC template | S (Supplier) | I (Input) | P (Process) | O (Output) | C (Customer) | |-------------|-----------|-------------|-----------|-------------| | gradespecialist/beforestage | input specialistKRW/information | core process | deliverable | client/nextstage | ### writing rule 1. **Process ** — core process 5~7stage definition 2. **Output next** — each stage deliverable specify 3. **Customer identification** — deliverable receivespecialist 4. **Input tracking** — process perform neededKorean input 5. **Supplier identify** — input gradespecialist ### examplewhen: client weekdocument processing | S | I | P | O | C | |---|---|---|---|---| | client | weekdocument | 1. weekdocument number | number confirm | client | | re- whensystem | re- information | 2. re- confirm | department | logisticsteam | | whensystem | information | 3. processing | complete | financialteam | | logisticsteam | | 4. / | | company | | company | | 5. | number confirm | client | ## process map tabletechnique ### BPMN between tablebasis | basis | Mermaid tablecurrent | un- | |------|-------------|------| | KRW | `((whenwork))` | whenwork/ event | | companyeach | `[task]` | / | | | `{judgment}` | (minutebasis) | | number | `subgraph` | departmentfrom/role minute | ### (Swim Lane) ```mermaid flowchart TD subgraph client["client"] A([weekdocument request]) --> B[weekdocument writing] end subgraph ["team"] B --> C[weekdocument number] C --> D{re- confirm} end subgraph logistics["logisticsteam"] D -->|| E[ degreewhen] E --> F[/] end subgraph 2["team"] D -->|None| G[client report] F --> H[ confirm] end ``` ## Value Stream Mapping (VSM) ### current process analysis indicator | indicator | approx. | description | calculation | |------|------|------|------| | | LT | whenwork~complete total time | versusbasis + processing | | processingtime | PT | actual task time | number value | | versusbasistime | WT | stage between versusbasis | LT - PT | | | PCE | process company | PT / LT × 100 | ### VSM analysis template ``` stage 1: [taskpeople] processingtime: 30minute versusbasistime: 2time responsible: team tool: CRM : ■ (/None) stage 2: [taskpeople] ... total : 24time total processingtime: 3time PCE: 12.5% → improvement goal: 30% ``` ## RACI matrix | role | un- | rule | |------|------|------| | **R** (Responsible) | execution responsible | each 1people or more | | **A** (Accountable) | final person | each mustwhen 1people only | | **C** (Consulted) | specialistdocument | companybefore number needed | | **I** (Informed) | report | result only | ### RACI writing examplewhen | | team | person responsible | QA | KRW | |------|------|--------|-----|------| | requirements | A | R | C | I | | procedure document plan | C | R | I | - | | review/person | A | I | R | I | | deployment | A | R | - | I | ## / identification checklist ### 7versus (TIM WOODS) | | description | SOP applied | |------|------|---------| | **T**ransport | neededKorean /deliver | person stage | | **I**nventory | re-/ | processing versusbasis document quality | | **M**otion | neededKorean work | whensystem between data re-input | | **W**aiting | versusbasis time | person versusbasis, versusbasis | | **O**verproduction | | neededKorean report/ | | **O**verprocessing | processing | Korean verify stage | | **D**efects | /re-task | personKorean task | | **S**kills | talent | qualificationspecialist task | ## quality checklist | item | standard | |------|------| | SIPOC nature also | 5element identification | | process stage | 5~15stage (exceeding when process minute) | | person responsible specify | all stage R/A degree | | time | LT, PT, WT calculation | | identification | minimum 1items or more improvement point |