Privacy Policy – Pagla Chat
Last Updated: May 2026

Welcome to Pagla Chat. Your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your information while you use our application.

1. Information We Collect
When you use Pagla Chat, we may collect the following information:

Account Details: User name, email address, or login credentials.

Profile Data: Profile pictures and personal bio/information provided by you.

Communication Data: Voice room activity, chat messages, and interaction logs.

Technical Data: Device information (device model, OS), IP address, and app usage patterns.

2. How We Use Information
We use the collected information to:

Provide, operate, and maintain our voice chat and messaging services.

Improve app performance and enhance user experience.

Ensure account safety and platform security.

Prevent spam, abuse, harassment, and unauthorized activities.

Manage user reports, blocks, and community moderation systems.

3. Firebase Services
Pagla Chat integrates with Firebase (a Google service) to provide essential infrastructure, including:

Firebase Authentication: For secure user sign-in.

Firebase Firestore: For real-time database management.

Firebase Storage: For storing profile pictures and media.

Firebase Cloud Messaging: For sending notifications.

User information is stored securely on Firebase servers and processed in accordance with Google’s Privacy Policy.

4. User Safety & Moderation
To maintain a safe and healthy community, Pagla Chat provides:

A robust user reporting system.

User block and mute functionality.

Room moderation tools for community management.

Enforcement: Users found violating our community guidelines or terms of service may face content restrictions, temporary account suspension, or permanent banning.

5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Information is only shared:

When required by law or legal proceedings.

To protect the security and integrity of Pagla Chat and its users.

6. Children’s Privacy
Pagla Chat is intended exclusively for users aged 18 and above. We do not knowingly collect information from children. If we discover that a minor is using the app, we will take immediate steps to remove their account.

7. Child Safety and Abuse Prevention
Pagla Chat is strictly committed to protecting children from sexual abuse and exploitation. We do not knowingly allow or host any content involving the sexual abuse or exploitation of children (CSAE). We maintain a zero-tolerance policy against such activities.

Reporting: Users can report any concerns regarding child safety, illegal content, or abuse directly through the in-app reporting system.

Compliance: We actively monitor content and cooperate fully with national and regional authorities to report and prevent any child safety violations. If you have any safety concerns, please contact us immediately at paglachat293@gmail.com.

8. Security
We implement reasonable technical and organizational measures to protect your data. While we strive to maintain high security, please understand that no internet transmission or digital storage system is 100% secure.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted within the app or on this page.

10. Contact Us
If you have any questions, concerns, or support requests regarding this Privacy Policy, please contact us:

Email: paglachat293@gmail.com

Pagla Chat Team