---
title: How to verify your identity
description: Verify your identity for secure Scaleway account access.
tags: verification identify account id id-verification
dates:
  validation: 2026-02-04
  posted: 2021-06-11
---
import Requirements from '@macros/iam/requirements.mdx'


Verifying your identity allows you to [unlock resource quotas](/organizations-and-projects/organization/organization-quotas/) and fully benefit from the console's features and products.

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- A valid payment method linked to your account

1. Click **Verify your identity (optional)** on the [Organization dashboard](https://console.scaleway.com/organization/).
    <Message type="tip">
      Alternatively, click the **Verify identity** button in the **Organization information** section of your [Settings](https://console.scaleway.com/settings/organization/information) page.
    </Message>
2. Check the box to consent to the treatment of your personal information for the purpose of identity verification, then click **Start** to begin the process.
3. Select the issuing country identity document type you wish to use.
    <Message type="important">
      Use a valid government-issued photo ID. A residence permit is also considered a valid identity card.
      These are some examples of documents **not accepted** by the ID verification tool:
      - Birth certificate
      - Company ID
      - Credit card
      - International driving license
      - Student ID (except for Poland)
    </Message>
4. Select between taking a photo of your ID with your PC or mobile phone, and follow the next three steps to submit proof of your identity.

5. Click **Start** to center your ID and take a photo.
    <Message type="important">
      The **console.scaleway.com** website will request access to your camera. If you wish to proceed, allow your browser to use your camera.
    </Message>
6. Check the photo, as instructed, and click **Confirm** if you can:
    - Read the details
    - See the whole ID
    The facial verification steps begin.
7. Click **Start** to proceed.
8. Frame your face in the designated areas as requested by the validation process.

    Once the verification is complete, a confirmation message appears in the Organization dashboard.

  <Message type="important">
    You must complete the verification process within 15 minutes.
    Once that period elapses, you should [contact our Support team](https://console.scaleway.com/support/tickets/create) for a manual verification.
  </Message>