# Public white-label branding (never put credentials in these fields).
APP_NAME=SupportFlow
APP_TAGLINE=Customer support
SUPPORT_TEAM_NAME=Support team
PRODUCT_NAME=Example Workspace
TICKET_PREFIX=TKT
BRAND_COLOR="#265bb4"
LOGO_URL=
FAVICON_URL=/favicon.svg

# Chat-completions endpoint supporting response_format=json_object.
# Choose a provider model ID and supply your own credential. No default model.
LLM_BASE_URL=https://openrouter.ai/api/v1
LLM_API_KEY=
LLM_MODEL=
LLM_MAX_TOKENS=2048

# Blank uses the current OS user at 127.0.0.1:55432/clouddesk for native dev.
# Docker Compose supplies its own database URL.
DATABASE_URL=
FLASK_HOST=127.0.0.1
FLASK_PORT=5001
API_PORT=5001
FRONTEND_PORT=5173

CLASSIFY_MIN=0.70
AGENT_MIN=0.60
RETRIEVAL_MIN=0.45
AMOUNT_LIMIT_INR=5000
DATA_DIR=./backend/data
# Optional: EMBEDDING_CACHE_DIR=/path/to/model-cache
# Shell-only override: export PYTHON_BIN=/path/to/python
# Optional: API_PROXY_TARGET=http://127.0.0.1:5001