[ { "reviewedDate": 1765748812, "__typename": "ReviewCard", "helpfulVotesCount": 0, "partnerReply": { "reply": "Dear Robert, Thank you for sharing your detailed feedback. We are glad you enjoyed the quiet location, proximity to the tube station, and smooth check-in. We apologize for the issues with the room temperature, noisy shower, and the twin bed arrangement. We also appreciate your comments on the breakfast and dining area and will review them to see where improvements can be made. Your feedback helps us provide a better experience for future guests. Thank you. Best Regards, Anuja\n", "__typename": "PropertyReplyData" }, "negativeHighlights": null, "isTranslatable": false, "reviewUrl": "42e1dfde2a3bf242", "guestDetails": { "guestTypeTranslation": "Family", "__typename": "GuestDetails", "avatarUrl": "https://lh3.googleusercontent.com/a-/AOh14GgGcC-oIXukIwTNi6IGorixbCB1rD_yLeHZTv5_VFo=s96-c", "showCountryFlag": true, "anonymous": false, "username": "Robert", "avatarColor": null, "countryName": "United Kingdom", "countryCode": "gb" }, "reviewScore": 7.0, "editUrl": null, "textDetails": { "lang": "xu", "positiveText": "Lovely quiet location. Short distance from tube station. Easy check-in. Average value for money.", "negativeText": "Room very warm - unable to turn radiators down. Noisiest shower ever! Two twin beds pushed together was fine, but duvet didn't fit the new layout! Continental breakfast was not 'exquisite' as advertised.... Very basic. Small dining room which gets very busy.", "textTrivialFlag": 0, "__typename": "TextDetails", "title": null }, "photos": null, "isApproved": true, "positiveHighlights": null, "bookingDetails": { "numNights": 1, "roomType": { "__typename": "RoomTranslation", "name": "Deluxe Double Room", "id": "10276403" }, "__typename": "BookingDetails", "roomId": 10276403, "checkinDate": "2025-12-13", "checkoutDate": "2025-12-14", "stayStatus": "stayed", "customerType": "FAMILIES" } }, { "textDetails": { "negativeText": "There was a lot of noise coming from the room above and next to us at night.", "lang": "en", "positiveText": null, "title": null, "textTrivialFlag": 0, "__typename": "TextDetails" }, "reviewScore": 7.0, "editUrl": null, "photos": null, "isApproved": true, "positiveHighlights": null, "bookingDetails": { "customerType": "COUPLES", "stayStatus": "stayed", "checkoutDate": "2025-12-06", "__typename": "BookingDetails", "roomType": { "id": "60182", "name": "Twin Room", "__typename": "RoomTranslation" }, "numNights": 7, "checkinDate": "2025-11-29", "roomId": 60182 }, "helpfulVotesCount": 0, "__typename": "ReviewCard", "reviewedDate": 1765382403, "guestDetails": { "countryCode": "dk", "avatarColor": null, "countryName": "Denmark", "username": "Leyla", "anonymous": false, "guestTypeTranslation": "Couple", "__typename": "GuestDetails", "showCountryFlag": true, "avatarUrl": "https://lh3.googleusercontent.com/a-/AOh14GhTEqaAmEw8Yc4YK1Q5I55yOFG1PaE70iE2uw7n=s96-c" }, "partnerReply": null, "negativeHighlights": null, "isTranslatable": false, "reviewUrl": "9ea9077eef53bd14" }, { "textDetails": { "negativeText": "The bedroom was a bit tight and sometimes too hot, even with the heating off. Other than that, would recommend anytime!", "lang": "en", "positiveText": "Great location and nice staff", "title": null, "__typename": "TextDetails", "textTrivialFlag": 0 }, "editUrl": null, "reviewScore": 8.0, "isApproved": true, "positiveHighlights": null, "bookingDetails": { "customerType": "COUPLES", "stayStatus": "stayed", "checkoutDate": "2025-12-09", "checkinDate": "2025-12-06", "roomId": 60181, "__typename": "BookingDetails", "roomType": { "id": "60181", "__typename": "RoomTranslation", "name": "Double Room" }, "numNights": 3 }, "photos": null, "helpfulVotesCount": 0, "__typename": "ReviewCard", "reviewedDate": 1765325020, "guestDetails": { "countryName": "Portugal", "avatarColor": null, "countryCode": "pt", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-m.png", "__typename": "GuestDetails", "showCountryFlag": true, "guestTypeTranslation": "Couple", "username": "Maria", "anonymous": false }, "reviewUrl": "a52e18f319b4d29a", "isTranslatable": false, "partnerReply": { "reply": "Dear Maria, Thank you for your kind review. We are happy to hear that you enjoyed our location and found our staff friendly. We appreciate your feedback about the bedroom temperature and size, and we will take this into consideration. Thank you for your recommendation and we hope to welcome you back again soon.\n\nBest Regards,\nJessica", "__typename": "PropertyReplyData" }, "negativeHighlights": null }, { "helpfulVotesCount": 0, "__typename": "ReviewCard", "reviewedDate": 1764779836, "guestDetails": { "username": "Radvile", "anonymous": false, "guestTypeTranslation": "Solo traveller", "showCountryFlag": true, "__typename": "GuestDetails", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-r.png", "countryCode": "lt", "avatarColor": null, "countryName": "Lithuania" }, "negativeHighlights": null, "partnerReply": { "reply": "Dear Radvile, Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed our great location, friendly staff, and that the hotel was generally clean.\n\nWe are sorry that some areas did not meet your expectations in terms of attention to detail and that the fire alarm caused disruption during your stay. We will review these issues with our team to ensure they are addressed and that future guests experience a more comfortable stay. We also apologise for the slow Wi-Fi and will look into improving this.\n\nWe truly appreciate your comments as they help us improve, and we hope to welcome you back in the future.\n\nBest,\nJessica", "__typename": "PropertyReplyData" }, "isTranslatable": false, "reviewUrl": "6404ebdf6153ebd4", "textDetails": { "lang": "en", "positiveText": "Great location, friendly staff, generally clean", "negativeText": "There could be more attention to detail in terms of cleanliness, dust in the corners etc, fire alarm went off quite often and once at night which was not pleasant even though we were told it was for testing purposes, slow wifi", "textTrivialFlag": 0, "__typename": "TextDetails", "title": "Generally really good hotel, if you are there to explore the city" }, "reviewScore": 7.0, "editUrl": null, "photos": null, "positiveHighlights": null, "bookingDetails": { "__typename": "BookingDetails", "roomType": { "__typename": "RoomTranslation", "name": "Single Room with Private External Bathroom", "id": "60179" }, "numNights": 5, "checkinDate": "2025-11-25", "roomId": 60179, "customerType": "SOLO_TRAVELLERS", "stayStatus": "stayed", "checkoutDate": "2025-11-30" }, "isApproved": true }, { "reviewedDate": 1764330279, "__typename": "ReviewCard", "helpfulVotesCount": 0, "isTranslatable": false, "reviewUrl": "3a4aa6585aef382b", "negativeHighlights": null, "partnerReply": { "reply": "Dear House, Thank you very much for sharing your feedback. We are pleased to know that you found the location convenient and that our team members were friendly and helpful. It is also wonderful to hear that you enjoyed our facilities.\n\nWe are sincerely sorry for the inconvenience caused by the fire alarm sounding during your stay. We understand how unsettling this must have been and we regret that there was no clear communication at the time. Please be assured that we are reviewing this matter with our team so that future announcements are delivered promptly and clearly for the comfort and safety of all guests.\n\nWe truly appreciate your comments and we hope to have the opportunity to welcome you again.\n\nBest Regards,\nJessica", "__typename": "PropertyReplyData" }, "guestDetails": { "countryCode": "au", "avatarColor": null, "countryName": "Australia", "anonymous": false, "username": "House", "guestTypeTranslation": "Group", "__typename": "GuestDetails", "showCountryFlag": true, "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_CzTrLRKhOz4mbIg40tIkCzAYI7U70C8zNNGXzIaVunw=s96-c" }, "editUrl": null, "reviewScore": 8.0, "textDetails": { "__typename": "TextDetails", "textTrivialFlag": 0, "title": null, "lang": "en", "positiveText": "Location very convenient, staff friendly and helpful and facilities were great.", "negativeText": "The fire alarm rang twice 26/11/25, and neither time was there an announcement to the rest of the occupants whether or not it was a false alarm or real." }, "positiveHighlights": null, "bookingDetails": { "roomId": 60181, "checkinDate": "2025-11-21", "numNights": 6, "roomType": { "id": "60181", "__typename": "RoomTranslation", "name": "Double Room" }, "__typename": "BookingDetails", "checkoutDate": "2025-11-27", "customerType": "GROUP_OF_FRIENDS", "stayStatus": "stayed" }, "isApproved": true, "photos": null }, { "__typename": "ReviewCard", "helpfulVotesCount": 0, "reviewedDate": 1764114745, "guestDetails": { "countryCode": "ch", "countryName": "Switzerland", "avatarColor": null, "anonymous": false, "username": "Slavoljub", "__typename": "GuestDetails", "showCountryFlag": true, "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-s.png", "guestTypeTranslation": "Solo traveller" }, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Slavoljub, Thank you for sharing your feedback! We are glad you enjoyed our location and the vibrant neighbourhood. We are sorry to hear that the bathroom and bedding did not meet your expectations , your comments help us improve. We hope to have the chance to welcome you back for a more comfortable stay. Thank you. Best Regards, Anuja\n" }, "negativeHighlights": null, "isTranslatable": false, "reviewUrl": "4c8194a8f2524f09", "textDetails": { "textTrivialFlag": 0, "__typename": "TextDetails", "title": "Not bad", "positiveText": "It’s a very well located hotel in a lovely area. Proximity of the metro stations and plenty of bars and restaurants makes it a great solution for a central London stay.", "lang": "en", "negativeText": "Bathroom was so small that I barely fit in and I constantly hit my head there. It looks like an airplane lavatory. Bed and duvet are very small so it was a challenge to cover entire body." }, "reviewScore": 7.0, "editUrl": null, "photos": null, "isApproved": true, "positiveHighlights": null, "bookingDetails": { "checkoutDate": "2025-11-25", "customerType": "SOLO_TRAVELLERS", "stayStatus": "stayed", "roomId": 60177, "checkinDate": "2025-11-20", "roomType": { "id": "60177", "name": "Single Room", "__typename": "RoomTranslation" }, "numNights": 5, "__typename": "BookingDetails" } }, { "reviewedDate": 1764105093, "__typename": "ReviewCard", "helpfulVotesCount": 1, "partnerReply": null, "negativeHighlights": null, "reviewUrl": "12bbc8c1f4438f13", "isTranslatable": false, "guestDetails": { "showCountryFlag": true, "__typename": "GuestDetails", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-s.png", "guestTypeTranslation": "Solo traveller", "username": "Stephen", "anonymous": false, "countryName": "Australia", "avatarColor": null, "countryCode": "au" }, "reviewScore": 8.0, "editUrl": null, "textDetails": { "negativeText": null, "positiveText": "i stayed one night in a shitty small singe room .. the second nigh i moved to a larger double room and it was great", "lang": "en", "title": null, "__typename": "TextDetails", "textTrivialFlag": 0 }, "photos": null, "isApproved": true, "positiveHighlights": null, "bookingDetails": { "stayStatus": "stayed", "customerType": "SOLO_TRAVELLERS", "checkoutDate": "2025-11-25", "checkinDate": "2025-11-24", "roomId": 60177, "__typename": "BookingDetails", "roomType": { "id": "60177", "name": "Single Room", "__typename": "RoomTranslation" }, "numNights": 1 } }, { "editUrl": null, "reviewScore": 8.0, "textDetails": { "title": "Recommend for anyone wanting a base to explore London.", "__typename": "TextDetails", "textTrivialFlag": 0, "negativeText": null, "lang": "en", "positiveText": "Nice clean room on the ground floor.\r\nVery good breakfast.\r\nFriendy helpful staff.\r\nClose to several Tube stations." }, "isApproved": true, "positiveHighlights": null, "bookingDetails": { "checkoutDate": "2025-11-22", "customerType": "COUPLES", "stayStatus": "stayed", "roomId": 60181, "checkinDate": "2025-11-19", "numNights": 3, "roomType": { "id": "60181", "__typename": "RoomTranslation", "name": "Double Room" }, "__typename": "BookingDetails" }, "photos": null, "reviewedDate": 1763895470, "__typename": "ReviewCard", "helpfulVotesCount": 0, "isTranslatable": false, "reviewUrl": "0cae231fb8255aee", "partnerReply": { "reply": "Dear Brian, Thank you for sharing your kind feedback.\n\nWe are delighted that you enjoyed your clean room on the ground floor, our breakfast, and the friendliness and helpfulness of our staff. We are also pleased that you found our location convenient with several Tube stations nearby.\n\nWe look forward to welcoming you again and providing another enjoyable stay.\n\nKind Regards,\nJessica", "__typename": "PropertyReplyData" }, "negativeHighlights": null, "guestDetails": { "countryName": "United Kingdom", "avatarColor": null, "countryCode": "gb", "__typename": "GuestDetails", "showCountryFlag": true, "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-b.png", "guestTypeTranslation": "Couple", "username": "Brian", "anonymous": false } }, { "guestDetails": { "__typename": "GuestDetails", "showCountryFlag": true, "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-a.png", "guestTypeTranslation": "Solo traveller", "username": "Andrew", "anonymous": false, "countryName": "United Kingdom", "avatarColor": null, "countryCode": "gb" }, "partnerReply": { "reply": "Dear Andrew, Thank you for sharing your feedback with us.\n\nWe are delighted that you found our hotel modern and clean, and that you enjoyed the friendliness of our staff as well as the size of the rooms. Your kind words are greatly appreciated and motivate us to continue providing a high standard of service.\n\nWe look forward to welcoming you back on your next visit.\n\nWarm Regards,\nJessica", "__typename": "PropertyReplyData" }, "negativeHighlights": null, "reviewUrl": "ae965f48b1d0e652", "isTranslatable": false, "__typename": "ReviewCard", "helpfulVotesCount": 0, "reviewedDate": 1763712027, "photos": null, "isApproved": true, "positiveHighlights": null, "bookingDetails": { "roomId": 60181, "checkinDate": "2025-11-19", "numNights": 1, "roomType": { "__typename": "RoomTranslation", "name": "Double Room", "id": "60181" }, "__typename": "BookingDetails", "checkoutDate": "2025-11-20", "customerType": "SOLO_TRAVELLERS", "stayStatus": "stayed" }, "textDetails": { "title": "Modern and clean hotel, friendly staff, and good-sized rooms. Would stay again.", "textTrivialFlag": 0, "__typename": "TextDetails", "negativeText": null, "positiveText": "Modern, clean, friendly staff, good size rooms", "lang": "en" }, "reviewScore": 8.0, "editUrl": null }, { "textDetails": { "negativeText": "Didn't mind that Shower room was separate from the bedroom but wasn't on the same floor, so little hike in my PJ'S!", "lang": "en", "positiveText": "Great little single room with separate shower room, breakfast was plain but plentiful.", "title": "Nice clean hotel in pretty London square minutes from Queensway shops and cafes.", "__typename": "TextDetails", "textTrivialFlag": 0 }, "reviewScore": 7.0, "editUrl": null, "photos": null, "positiveHighlights": null, "bookingDetails": { "__typename": "BookingDetails", "roomType": { "name": "Single Room with Private External Bathroom", "__typename": "RoomTranslation", "id": "60179" }, "numNights": 1, "checkinDate": "2025-11-12", "roomId": 60179, "stayStatus": "stayed", "customerType": "SOLO_TRAVELLERS", "checkoutDate": "2025-11-13" }, "isApproved": true, "__typename": "ReviewCard", "helpfulVotesCount": 1, "reviewedDate": 1763130782, "guestDetails": { "countryCode": "gb", "avatarColor": null, "countryName": "United Kingdom", "username": "Fiona", "anonymous": false, "guestTypeTranslation": "Solo traveller", "__typename": "GuestDetails", "showCountryFlag": true, "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-f.png" }, "negativeHighlights": null, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Fiona, Thank you for sharing this review. It is wonderful to hear that the single room felt cozy and the breakfast was plentiful. The note about the separate shower room and the walk between floors is completely understood. Feedback like this helps make future stays even more comfortable and enjoyable.\n\nKind Regards,\nJessica" }, "isTranslatable": false, "reviewUrl": "35d061673c813751" }, { "bookingDetails": { "roomId": 60177, "numNights": 3, "stayStatus": "stayed", "customerType": "COUPLES", "checkoutDate": "2026-01-18", "checkinDate": "2026-01-15", "roomType": { "__typename": "RoomTranslation", "name": "Single Room", "id": "60177" }, "__typename": "BookingDetails" }, "__typename": "ReviewCard", "editUrl": null, "isApproved": true, "reviewUrl": "7440e7e49f02ca16", "textDetails": { "__typename": "TextDetails", "negativeText": "The single rooms have very small bathrooms. In the photos they only show the bathrooms of double rooms. I should have been suspicious because there are no photos shown of the bathrooms of the single room. Therefore I will provide some, so you can see for yourself if this is big enough for you. I brushed my teeth outside the bathrooms trying to stay over the sink. The sink is too low when you’re standing in the bathroom. I had a single room on the ground floor, so the water of the shower was warm and had a good pressure. My friend on the 3rd floor in his single room had no such luck: cold water and not enough water pressure in the morning.", "positiveText": "Nice location close to Tube Bayswater, Hydepark, nice restaurants and cafes and several buses. Sufficient breakfast and nice people at the reception. You can leave your luggage in a locked room for several hours after check-out.", "title": "Tiny bathroom in single room", "lang": "en", "textTrivialFlag": 0 }, "positiveHighlights": null, "guestDetails": { "__typename": "GuestDetails", "anonymous": false, "avatarColor": null, "countryCode": "de", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-a.png", "showCountryFlag": true, "countryName": "Germany", "username": "Anja", "guestTypeTranslation": "Couple" }, "photos": [ { "mlTagHighestProbability": 11, "__typename": "ReviewPhoto", "urls": [ { "size": "max1280x900", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/max1280x900/634208906.jpg?k=75813c538d38fd74048d6064d9dc211a0c632603848b9f4804dc80fb83cd0711&o=", "__typename": "ReviewPhotoUrl" }, { "url": "https://q-xx.bstatic.com/xdata/images/xphoto/square80/634208906.jpg?k=75813c538d38fd74048d6064d9dc211a0c632603848b9f4804dc80fb83cd0711&o=", "__typename": "ReviewPhotoUrl", "size": "square80" }, { "size": "square160", "__typename": "ReviewPhotoUrl", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/square144/634208906.jpg?k=75813c538d38fd74048d6064d9dc211a0c632603848b9f4804dc80fb83cd0711&o=" } ], "kind": "PROPERTY", "id": 634208906 }, { "id": 634208907, "__typename": "ReviewPhoto", "mlTagHighestProbability": 11, "kind": "PROPERTY", "urls": [ { "__typename": "ReviewPhotoUrl", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/max1280x900/634208907.jpg?k=9fc2d3c315c7bc1eba73046b6e1665137584cee6fbaf173136e9fa99dcc49c05&o=", "size": "max1280x900" }, { "size": "square80", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/square80/634208907.jpg?k=9fc2d3c315c7bc1eba73046b6e1665137584cee6fbaf173136e9fa99dcc49c05&o=", "__typename": "ReviewPhotoUrl" }, { "size": "square160", "__typename": "ReviewPhotoUrl", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/square144/634208907.jpg?k=9fc2d3c315c7bc1eba73046b6e1665137584cee6fbaf173136e9fa99dcc49c05&o=" } ] }, { "id": 634208908, "kind": "PROPERTY", "urls": [ { "size": "max1280x900", "__typename": "ReviewPhotoUrl", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/max1280x900/634208908.jpg?k=2c5b9aa44a12f88d8cc602960d70409997c4af1a69448dd5574d905d69d7da94&o=" }, { "size": "square80", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/square80/634208908.jpg?k=2c5b9aa44a12f88d8cc602960d70409997c4af1a69448dd5574d905d69d7da94&o=", "__typename": "ReviewPhotoUrl" }, { "size": "square160", "__typename": "ReviewPhotoUrl", "url": "https://q-xx.bstatic.com/xdata/images/xphoto/square144/634208908.jpg?k=2c5b9aa44a12f88d8cc602960d70409997c4af1a69448dd5574d905d69d7da94&o=" } ], "__typename": "ReviewPhoto", "mlTagHighestProbability": 11 } ], "partnerReply": { "reply": "Anja, Thank you for taking the time to share your detailed feedback. We are glad you enjoyed our convenient location, friendly reception staff, breakfast, and luggage storage service. We apologize for the issues you experienced with the single room bathroom and water pressure, and we appreciate your suggestions regarding the photos this will help future guests have a clearer idea of the room layout. Your comments have been shared with our team as we continually work to improve our guest's experience. We hope to welcome you back in the future. Thank you. Best Regards, Anuja", "__typename": "PropertyReplyData" }, "isTranslatable": false, "negativeHighlights": null, "helpfulVotesCount": 0, "reviewScore": 7.0, "reviewedDate": 1769085084 }, { "editUrl": null, "bookingDetails": { "stayStatus": "stayed", "numNights": 1, "roomId": 60184, "__typename": "BookingDetails", "roomType": { "name": "Triple Room", "id": "60184", "__typename": "RoomTranslation" }, "checkoutDate": "2026-01-10", "checkinDate": "2026-01-09", "customerType": "FAMILIES" }, "__typename": "ReviewCard", "reviewUrl": "f1b7dcb2612b02d1", "isApproved": true, "guestDetails": { "countryCode": "ie", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-m.png", "anonymous": false, "__typename": "GuestDetails", "avatarColor": null, "showCountryFlag": true, "countryName": "Ireland", "guestTypeTranslation": "Family", "username": "Mary" }, "photos": null, "textDetails": { "negativeText": "Breakfast didnt start till 8 on Saturday morning", "positiveText": "Clean and great location. Perfect room for our show", "title": null, "__typename": "TextDetails", "textTrivialFlag": 0, "lang": "en" }, "positiveHighlights": null, "helpfulVotesCount": 0, "reviewScore": 8.0, "reviewedDate": 1769021320, "partnerReply": { "reply": "Dear Mary, Thank you for your feedback! We are glad you enjoyed our clean rooms and convenient location. We apologize for the later breakfast start on Saturday and appreciate your understanding. We hope to welcome you back soon for another great stay. Thank you. Best Regards, Anuja", "__typename": "PropertyReplyData" }, "isTranslatable": false, "negativeHighlights": null }, { "editUrl": null, "__typename": "ReviewCard", "bookingDetails": { "customerType": "COUPLES", "checkoutDate": "2026-01-17", "checkinDate": "2026-01-14", "roomType": { "name": "Deluxe Double Room", "id": "10276403", "__typename": "RoomTranslation" }, "__typename": "BookingDetails", "roomId": 10276403, "numNights": 3, "stayStatus": "stayed" }, "reviewUrl": "9b0b2c29ee1e4243", "isApproved": true, "guestDetails": { "countryName": "United States", "showCountryFlag": true, "username": "Tanya", "guestTypeTranslation": "Couple", "__typename": "GuestDetails", "anonymous": false, "avatarColor": null, "countryCode": "us", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-t.png" }, "photos": [ { "id": 633735864, "urls": [ { "size": "max1280x900", "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/max1280x900/633735864.jpg?k=dd92036473cb5931b9ab26c310e5042a13b8b904dde220b9fcbd785ef1d8baf3&o=" }, { "size": "square80", "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square80/633735864.jpg?k=dd92036473cb5931b9ab26c310e5042a13b8b904dde220b9fcbd785ef1d8baf3&o=" }, { "size": "square160", "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square144/633735864.jpg?k=dd92036473cb5931b9ab26c310e5042a13b8b904dde220b9fcbd785ef1d8baf3&o=" } ], "kind": "PROPERTY", "mlTagHighestProbability": 19, "__typename": "ReviewPhoto" }, { "urls": [ { "size": "max1280x900", "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/max1280x900/633735899.jpg?k=971d25212de708ce9fedde503635b5ca145fa110737f768888cb163db4e6cf3d&o=" }, { "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square80/633735899.jpg?k=971d25212de708ce9fedde503635b5ca145fa110737f768888cb163db4e6cf3d&o=", "__typename": "ReviewPhotoUrl", "size": "square80" }, { "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square144/633735899.jpg?k=971d25212de708ce9fedde503635b5ca145fa110737f768888cb163db4e6cf3d&o=", "size": "square160" } ], "kind": "PROPERTY", "mlTagHighestProbability": 22, "__typename": "ReviewPhoto", "id": 633735899 }, { "id": 633735905, "__typename": "ReviewPhoto", "mlTagHighestProbability": null, "kind": "PROPERTY", "urls": [ { "size": "max1280x900", "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/max1280x900/633735905.jpg?k=3df96c0bc980972552b4d0eda63150290eea32237a0c3168a3899257b1e3db71&o=" }, { "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square80/633735905.jpg?k=3df96c0bc980972552b4d0eda63150290eea32237a0c3168a3899257b1e3db71&o=", "size": "square80" }, { "size": "square160", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square144/633735905.jpg?k=3df96c0bc980972552b4d0eda63150290eea32237a0c3168a3899257b1e3db71&o=", "__typename": "ReviewPhotoUrl" } ] }, { "id": 633735917, "__typename": "ReviewPhoto", "mlTagHighestProbability": 22, "kind": "PROPERTY", "urls": [ { "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/max1280x900/633735917.jpg?k=763000d444565f5df821313f788eb6b782e1e309c2c29f5819cf00e8dd27d6b6&o=", "size": "max1280x900" }, { "size": "square80", "__typename": "ReviewPhotoUrl", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square80/633735917.jpg?k=763000d444565f5df821313f788eb6b782e1e309c2c29f5819cf00e8dd27d6b6&o=" }, { "size": "square160", "url": "https://r-xx.bstatic.com/xdata/images/xphoto/square144/633735917.jpg?k=763000d444565f5df821313f788eb6b782e1e309c2c29f5819cf00e8dd27d6b6&o=", "__typename": "ReviewPhotoUrl" } ] } ], "positiveHighlights": null, "textDetails": { "textTrivialFlag": 0, "lang": "xu", "title": "This is perfect for the value, location, staff, and comfort level of the rooms.", "positiveText": "The location was excellent and the staff was great. Beds were super comfy.", "negativeText": "Nothing really. The rooms get really warm but that can't be helped in the winter with everyone running heaters.", "__typename": "TextDetails" }, "reviewScore": 9.0, "reviewedDate": 1768976371, "helpfulVotesCount": 0, "negativeHighlights": null, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Tanya, Thank you for your kind words! We are delighted to hear you enjoyed our excellent location, friendly staff, and comfy beds. We appreciate your understanding regarding the room temperature during the winter, your comfort is important to us, and we’ll continue looking for ways to make stays as pleasant as possible. We hope to welcome you back soon! Thank you. Best Regards, Anuja" }, "isTranslatable": false }, { "isApproved": true, "reviewUrl": "ad8f19ecda672177", "__typename": "ReviewCard", "bookingDetails": { "stayStatus": "stayed", "roomId": 60177, "numNights": 3, "roomType": { "id": "60177", "name": "Single Room", "__typename": "RoomTranslation" }, "__typename": "BookingDetails", "customerType": "SOLO_TRAVELLERS", "checkoutDate": "2025-12-12", "checkinDate": "2025-12-09" }, "editUrl": null, "negativeHighlights": null, "isTranslatable": false, "partnerReply": { "reply": "Dear Nasser, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our friendly, personalized service, convenient location, cleanliness, and value for money. It is also great to know the breakfast met your expectations. We truly appreciate your recommendation and hope to welcome you back again soon. Thank you. Best Regards, Anuja", "__typename": "PropertyReplyData" }, "reviewedDate": 1768826456, "reviewScore": 8.0, "helpfulVotesCount": 0, "positiveHighlights": null, "textDetails": { "__typename": "TextDetails", "positiveText": "Excellent service, personal and friendly. The place is strategically located in the city, clean, good value for money and decent breakfast.", "negativeText": null, "title": null, "lang": "xu", "textTrivialFlag": 0 }, "guestDetails": { "username": "Nasser", "guestTypeTranslation": "Solo traveller", "countryName": "Jordan", "showCountryFlag": true, "__typename": "GuestDetails", "avatarColor": null, "anonymous": false, "avatarUrl": "https://xx.bstatic.com/xdata/images/xphoto/square64/15601228.jpg?k=1aff859a1e5bcd4c7c57ab81b5be44c04bebfbdc2e1d0136ff885212814f3bb5&o=", "countryCode": "jo" }, "photos": null }, { "__typename": "ReviewCard", "bookingDetails": { "numNights": 3, "roomId": 60181, "stayStatus": "stayed", "checkoutDate": "2026-01-13", "checkinDate": "2026-01-10", "customerType": "COUPLES", "__typename": "BookingDetails", "roomType": { "__typename": "RoomTranslation", "id": "60181", "name": "Double Room" } }, "editUrl": null, "isApproved": true, "reviewUrl": "8d1304931c2a2859", "positiveHighlights": null, "textDetails": { "lang": "en", "textTrivialFlag": 0, "__typename": "TextDetails", "title": "Great stay, solid for few nights to stay over just for sleep. Room is small, but enough for 2 people.", "negativeText": "No dislikes, breakfast is limited, but enough to get you trough the first part of the day (ham, cheese, toast, fruit, jams, butter and coffe)", "positiveText": "Great stay, solid for few nights to stay over just for sleep. Room is small, but enough for 2 people." }, "photos": null, "guestDetails": { "guestTypeTranslation": "Couple", "username": "Luka", "countryName": "Croatia", "showCountryFlag": true, "avatarUrl": "https://lh5.googleusercontent.com/-xvOVqdQCtpw/AAAAAAAAAAI/AAAAAAAAAQg/r6PEDxu1mkk/s96-c/photo.jpg", "countryCode": "hr", "avatarColor": null, "__typename": "GuestDetails", "anonymous": false }, "negativeHighlights": null, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Luka, Thank you for sharing your experience! We are glad to hear you enjoyed your stay and found the room comfortable for a short visit. It is great to know the breakfast met your needs and helped you start the day well. We appreciate your feedback and would be happy to welcome you again in the future. Thank you. Brest Regards, Anuja" }, "isTranslatable": false, "reviewScore": 9.0, "reviewedDate": 1768669955, "helpfulVotesCount": 0 }, { "guestDetails": { "username": "Paris", "guestTypeTranslation": "Couple", "showCountryFlag": true, "countryName": "United Kingdom", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-p.png", "countryCode": "gb", "anonymous": false, "__typename": "GuestDetails", "avatarColor": null }, "photos": null, "textDetails": { "title": null, "negativeText": "No parking", "positiveText": null, "__typename": "TextDetails", "textTrivialFlag": 0, "lang": "en" }, "positiveHighlights": null, "helpfulVotesCount": 0, "reviewedDate": 1768228589, "reviewScore": 8.0, "isTranslatable": false, "partnerReply": null, "negativeHighlights": null, "editUrl": null, "bookingDetails": { "stayStatus": "stayed", "roomId": 60181, "numNights": 1, "roomType": { "__typename": "RoomTranslation", "id": "60181", "name": "Double Room" }, "__typename": "BookingDetails", "customerType": "COUPLES", "checkinDate": "2026-01-11", "checkoutDate": "2026-01-12" }, "__typename": "ReviewCard", "reviewUrl": "d1830901a5284d21", "isApproved": true }, { "textDetails": { "__typename": "TextDetails", "title": null, "positiveText": "Nice place 👌 The breakfast staff is absolutely fantastic.", "negativeText": "The breakfast staff is absolutely fantastic.", "lang": "en", "textTrivialFlag": 0 }, "positiveHighlights": null, "photos": null, "guestDetails": { "showCountryFlag": true, "countryName": "Finland", "username": "Weam", "guestTypeTranslation": "Family", "__typename": "GuestDetails", "avatarColor": null, "anonymous": false, "countryCode": "fi", "avatarUrl": "https://lh3.googleusercontent.com/a-/AOh14GgsXI4aep4iQPUmbC7YhcbCJ75-5LBEajKqfsW7GA=s96-c" }, "isTranslatable": false, "partnerReply": null, "negativeHighlights": null, "helpfulVotesCount": 0, "reviewedDate": 1767992842, "reviewScore": 9.0, "bookingDetails": { "numNights": 1, "roomId": 60181, "stayStatus": "stayed", "checkoutDate": "2026-01-09", "checkinDate": "2026-01-08", "customerType": "FAMILIES", "__typename": "BookingDetails", "roomType": { "name": "Double Room", "id": "60181", "__typename": "RoomTranslation" } }, "__typename": "ReviewCard", "editUrl": null, "isApproved": true, "reviewUrl": "5a51fd5629587e32" }, { "__typename": "ReviewCard", "bookingDetails": { "__typename": "BookingDetails", "roomType": { "name": "Deluxe Triple Room", "id": "10276401", "__typename": "RoomTranslation" }, "checkoutDate": "2025-12-28", "checkinDate": "2025-12-25", "customerType": "GROUP_OF_FRIENDS", "stayStatus": "stayed", "numNights": 3, "roomId": 10276401 }, "editUrl": null, "isApproved": true, "reviewUrl": "ed99c0a0a5060d66", "positiveHighlights": null, "textDetails": { "lang": "en", "textTrivialFlag": 0, "__typename": "TextDetails", "negativeText": "The bathroom should be better maintained but overall it was fine.\nNo bin in the room but only in the bathroom, wired!", "positiveText": "Perfect location in a lovely area \nWalking distance to the metro station\nI booked a triple room \nComfortable bed, quite room, good breakfast at a reasonable price", "title": "Price for value! Perfect choice!" }, "photos": null, "guestDetails": { "avatarColor": null, "__typename": "GuestDetails", "anonymous": false, "avatarUrl": "https://lh3.googleusercontent.com/a/AATXAJy9wY4EHNR5jaA_TEUzl-oIN745a3ZbrJWIv7-m=s96-c", "countryCode": "it", "guestTypeTranslation": "Group", "username": "Alessandra", "showCountryFlag": true, "countryName": "Italy" }, "negativeHighlights": null, "isTranslatable": false, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Alessandra,\n\nThank you for sharing your feedback. We are glad you enjoyed the perfect location, comfortable bed, quiet room, and breakfast. We are sorry that the bathroom maintenance and bin arrangements were not ideal. We will take your comments into consideration to improve these aspects for future guests.\n\nRegards,\nJessica" }, "reviewedDate": 1767004915, "reviewScore": 8.0, "helpfulVotesCount": 0 }, { "__typename": "ReviewCard", "bookingDetails": { "roomId": 60181, "numNights": 1, "stayStatus": "stayed", "customerType": "FAMILIES", "checkinDate": "2025-11-15", "checkoutDate": "2025-11-16", "roomType": { "name": "Double Room", "id": "60181", "__typename": "RoomTranslation" }, "__typename": "BookingDetails" }, "editUrl": null, "isApproved": true, "reviewUrl": "a18f50d7e563fac8", "positiveHighlights": null, "textDetails": { "lang": "en", "textTrivialFlag": 0, "__typename": "TextDetails", "negativeText": "Limited times for breakfast, and was nkt informed of breakfast arrangements upon check in, this had to be chased.", "positiveText": "Clean, large comfortable room", "title": null }, "photos": null, "guestDetails": { "username": "Daniel", "guestTypeTranslation": "Family", "showCountryFlag": true, "countryName": "United Kingdom", "avatarColor": null, "__typename": "GuestDetails", "anonymous": false, "avatarUrl": "https://lh3.googleusercontent.com/a-/AOh14Gh_Wx1tzhBTy566tzx8HbAeJp9d3Hw5_7d2xOurEg", "countryCode": "gb" }, "negativeHighlights": null, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Daniel, Thank you for your feedback. We are glad you found the room clean, large, and comfortable. We are sorry for the confusion regarding breakfast times and that the information was not provided at check in. We will work to ensure this information is clearly communicated to all guests in the future.\n\nRegards,\nJessica" }, "isTranslatable": false, "reviewScore": 7.0, "reviewedDate": 1766889824, "helpfulVotesCount": 0 }, { "bookingDetails": { "__typename": "BookingDetails", "roomType": { "__typename": "RoomTranslation", "id": "60181", "name": "Double Room" }, "checkinDate": "2025-12-20", "checkoutDate": "2025-12-21", "customerType": "COUPLES", "stayStatus": "stayed", "numNights": 1, "roomId": 60181 }, "__typename": "ReviewCard", "editUrl": null, "isApproved": true, "reviewUrl": "56e6be577acd92d2", "textDetails": { "textTrivialFlag": 0, "lang": "en", "title": "Convenient", "negativeText": "Lift was sketchy when we were on it, then stopped working later on in the night", "positiveText": "Location was great", "__typename": "TextDetails" }, "positiveHighlights": null, "photos": null, "guestDetails": { "__typename": "GuestDetails", "anonymous": false, "avatarColor": null, "avatarUrl": "https://lh3.googleusercontent.com/a-/AFdZucpwp3XAhsNIG7gy-QPcpkX2RK1rY77U-_C7NBqOXbU=s96-c", "countryCode": "gb", "guestTypeTranslation": "Couple", "username": "Saedul", "showCountryFlag": true, "countryName": "United Kingdom" }, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Hi Saedul, Thank you for your feedback. We are pleased to hear that you found the location great. We are sorry about the issues with the lift and understand how uncomfortable this must have been. We take safety very seriously and will ensure this matter is reviewed and addressed with our maintenance team. We appreciate you bringing this to our attention.\n\nRegards,\nJessica" }, "isTranslatable": false, "negativeHighlights": null, "helpfulVotesCount": 0, "reviewScore": 7.0, "reviewedDate": 1766352433 }, { "editUrl": null, "reviewUrl": "c842811ce71e9e50", "isTranslatable": false, "isApproved": true, "bookingDetails": { "numNights": 2, "customerType": "COUPLES", "roomType": { "__typename": "RoomTranslation", "name": "Deluxe Double Room", "id": "10276403" }, "__typename": "BookingDetails", "roomId": 10276403, "checkinDate": "2026-03-03", "stayStatus": "stayed", "checkoutDate": "2026-03-05" }, "helpfulVotesCount": 0, "photos": null, "textDetails": { "positiveText": "Excellent", "negativeText": "Nothing iron or ironing board in room had to use ones in basement", "textTrivialFlag": 0, "lang": "en", "title": "Very comfortable", "__typename": "TextDetails" }, "negativeHighlights": null, "positiveHighlights": null, "partnerReply": null, "reviewScore": 9.0, "reviewedDate": 1772926495, "__typename": "ReviewCard", "guestDetails": { "avatarColor": null, "__typename": "GuestDetails", "avatarUrl": "https://xx.bstatic.com/xdata/images/xphoto/square64/15562846.jpg?k=640b481e877b479775d4f6d2280d1b53d4c5802ee2ed27cef68cb91b602b656f&o=", "username": "David", "guestTypeTranslation": "Couple", "anonymous": false, "showCountryFlag": true, "countryName": "United Kingdom", "countryCode": "gb" } }, { "reviewScore": 7.0, "guestDetails": { "countryName": "United Kingdom", "countryCode": "gb", "anonymous": false, "showCountryFlag": true, "avatarUrl": "https://lh3.googleusercontent.com/a/AATXAJxrRmhELBkbpxZkskcV1BhGUmfpuRYsbIKeJkG7=s96-c", "username": "David", "guestTypeTranslation": "Family", "avatarColor": null, "__typename": "GuestDetails" }, "__typename": "ReviewCard", "reviewedDate": 1772800927, "positiveHighlights": null, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear David, Thank you for your great feedback! We're happy you found our location convenient and the stay affordable. We hope to welcome you again soon! -Aavha" }, "negativeHighlights": null, "textDetails": { "negativeText": "No dislikes", "textTrivialFlag": 0, "lang": "en", "title": "Did the job well", "__typename": "TextDetails", "positiveText": "Convenient and affordable" }, "photos": null, "helpfulVotesCount": 0, "isApproved": true, "isTranslatable": false, "reviewUrl": "17e1c9ab1a7447ea", "editUrl": null, "bookingDetails": { "numNights": 1, "customerType": "FAMILIES", "roomType": { "name": "Double Room", "__typename": "RoomTranslation", "id": "60181" }, "__typename": "BookingDetails", "checkinDate": "2026-02-26", "roomId": 60181, "stayStatus": "stayed", "checkoutDate": "2026-02-27" } }, { "reviewScore": 9.0, "reviewedDate": 1772582069, "__typename": "ReviewCard", "guestDetails": { "avatarColor": null, "__typename": "GuestDetails", "username": "Mahmoud", "guestTypeTranslation": "Solo traveller", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-m.png", "showCountryFlag": true, "anonymous": false, "countryCode": "eg", "countryName": "Egypt" }, "positiveHighlights": null, "partnerReply": { "reply": "Dear Mahmoud,\nGood day,\nThank you very much for your wonderful review. We are truly delighted to hear that you enjoyed your stay with us. Your kind words mean a great deal to our entire team, and we are very happy to know that our efforts made your visit comfortable and memorable.\nIt was a pleasure having you as our guest, and we sincerely hope to welcome you back to the hotel in the future. Thank you again for taking the time to share your experience.\nKind regards\nCrinela", "__typename": "PropertyReplyData" }, "negativeHighlights": null, "photos": null, "textDetails": { "positiveText": "I would like to express my sincere appreciation to all the staff at the hotel.\nYou made our stay truly pleasant and comfortable. Every team member greeted us with a smile, kindness, and genuine care, and we felt that you were always ready to help with anything we needed.\nThank you for your warmth, professionalism, and the great effort you put into your work every day.\nYou left a wonderful impression and made us feel at home.\nWishing you all continued success, and I will definitely come back and recommend this hotel to others.", "lang": "en", "negativeText": null, "textTrivialFlag": 0, "__typename": "TextDetails", "title": null }, "helpfulVotesCount": 0, "editUrl": null, "reviewUrl": "716eacd0b0864c9f", "isApproved": true, "isTranslatable": false, "bookingDetails": { "__typename": "BookingDetails", "roomId": 60177, "checkinDate": "2026-02-26", "numNights": 5, "customerType": "SOLO_TRAVELLERS", "roomType": { "name": "Single Room", "__typename": "RoomTranslation", "id": "60177" }, "stayStatus": "stayed", "checkoutDate": "2026-03-03" } }, { "reviewUrl": "dcf7bf25572c2239", "editUrl": null, "isApproved": true, "isTranslatable": false, "bookingDetails": { "numNights": 1, "customerType": "FAMILIES", "roomType": { "id": "10276403", "__typename": "RoomTranslation", "name": "Deluxe Double Room" }, "checkinDate": "2026-02-27", "roomId": 10276403, "__typename": "BookingDetails", "checkoutDate": "2026-02-28", "stayStatus": "stayed" }, "helpfulVotesCount": 0, "photos": null, "textDetails": { "textTrivialFlag": 0, "negativeText": null, "lang": "en", "title": null, "__typename": "TextDetails", "positiveText": "Bed was huge... staff were all lovely and polite. Stayed for 1 night. No complaints" }, "negativeHighlights": null, "positiveHighlights": null, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Emma, Thank you so much for your lovely review.\nWe’re delighted to hear you enjoyed the bed and found our team to be polite and welcoming. It’s wonderful to know your one-night stay was comfortable and complaint-free. We hope to welcome you back again soon! -Aavha" }, "reviewScore": 8.0, "__typename": "ReviewCard", "reviewedDate": 1772555883, "guestDetails": { "countryName": "United Kingdom", "countryCode": "gb", "anonymous": false, "showCountryFlag": true, "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-e.png", "guestTypeTranslation": "Family", "username": "Emma", "__typename": "GuestDetails", "avatarColor": null } }, { "negativeHighlights": null, "photos": null, "textDetails": { "positiveText": "Relatively cheap. Fine for a short term stay. Breakfasts are okay, nothing fancy but you can get enough food not to be hungry for the rest of the day. Good internet.", "lang": "en", "negativeText": "The room is pretty small and not spacious. A bit far from the main sightseeings (30 mins via public transport)", "textTrivialFlag": 0, "__typename": "TextDetails", "title": "Fine if you need a place to sleep for a night or two" }, "reviewScore": 7.0, "reviewedDate": 1772263961, "__typename": "ReviewCard", "guestDetails": { "countryName": "Luxembourg", "countryCode": "lu", "anonymous": false, "showCountryFlag": true, "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-a.png", "username": "Andrii", "guestTypeTranslation": "Solo traveller", "avatarColor": null, "__typename": "GuestDetails" }, "positiveHighlights": null, "partnerReply": { "reply": "Dear Andrii, Thank you very much for your review. We are pleased to hear that you found the hotel reasonably priced, suitable for a short stay, and that you were satisfied with the breakfast and internet quality. We also appreciate your comments regarding the room size and the distance from main sightseeing areas. Your feedback is valuable and will be taken into consideration as we continue to improve our services. We hope to welcome you again in the future. Thank you. Best Regards, Anuja", "__typename": "PropertyReplyData" }, "reviewUrl": "97e0370e7f3e5980", "editUrl": null, "isApproved": true, "isTranslatable": false, "bookingDetails": { "roomId": 60177, "checkinDate": "2026-02-26", "__typename": "BookingDetails", "roomType": { "id": "60177", "__typename": "RoomTranslation", "name": "Single Room" }, "numNights": 2, "customerType": "SOLO_TRAVELLERS", "checkoutDate": "2026-02-28", "stayStatus": "stayed" }, "helpfulVotesCount": 0 }, { "positiveHighlights": null, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Myrte, Thank you very much for choosing to stay with us again. We are delighted to hear that you appreciated our kind staff and great location. However, we sincerely apologize for the minor defects in the bathroom and the room temperature being too warm during your stay. Your comments have been noted and will be shared with our team for further attention. We truly appreciate your continued support and hope to welcome you again in the future.\nThank you. Best Regards, Anuja" }, "reviewScore": 8.0, "__typename": "ReviewCard", "reviewedDate": 1772025423, "guestDetails": { "countryCode": "nl", "countryName": "Netherlands", "showCountryFlag": true, "anonymous": false, "username": "Myrte", "guestTypeTranslation": "Couple", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-m.png", "avatarColor": null, "__typename": "GuestDetails" }, "photos": null, "textDetails": { "textTrivialFlag": 0, "negativeText": "The bathroom had some minor defects. Also, it was very warm in the rooms.", "lang": "en", "title": null, "__typename": "TextDetails", "positiveText": "Second time coming here. Very kind staff, great location." }, "negativeHighlights": null, "helpfulVotesCount": 0, "editUrl": null, "reviewUrl": "204f4fd019fd2ed7", "isApproved": true, "isTranslatable": false, "bookingDetails": { "checkoutDate": "2026-01-29", "stayStatus": "stayed", "roomType": { "id": "60181", "name": "Double Room", "__typename": "RoomTranslation" }, "numNights": 2, "customerType": "COUPLES", "roomId": 60181, "checkinDate": "2026-01-27", "__typename": "BookingDetails" } }, { "helpfulVotesCount": 0, "bookingDetails": { "checkinDate": "2026-02-19", "roomId": 60177, "__typename": "BookingDetails", "numNights": 2, "customerType": "SOLO_TRAVELLERS", "roomType": { "id": "60177", "__typename": "RoomTranslation", "name": "Single Room" }, "checkoutDate": "2026-02-21", "stayStatus": "stayed" }, "reviewUrl": "5ba3ec548cc861bf", "editUrl": null, "isTranslatable": false, "isApproved": true, "partnerReply": { "reply": "Dear Mondelmar, Thank you for your feedback. We are pleased to hear that you appreciated our location and the price to quality ratio. We sincerely apologize that the water temperature in your room did not meet expectations. This is not the experience we aim to provide, and your comment has been shared with our team to ensure it is properly checked. We hope to welcome you again in the future. Thank you. Best Regards, Anuja", "__typename": "PropertyReplyData" }, "positiveHighlights": null, "__typename": "ReviewCard", "reviewedDate": 1771878110, "guestDetails": { "countryCode": "gb", "countryName": "United Kingdom", "showCountryFlag": true, "anonymous": false, "guestTypeTranslation": "Solo traveller", "username": "Mondelmar", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-m.png", "__typename": "GuestDetails", "avatarColor": null }, "reviewScore": 8.0, "photos": null, "textDetails": { "positiveText": "Ubication and price/ quality rate.", "lang": "en", "negativeText": "My room in the 4th floor, then water was not really hot. Just middle.", "textTrivialFlag": 0, "__typename": "TextDetails", "title": "Shower" }, "negativeHighlights": null }, { "guestDetails": { "countryCode": "gb", "countryName": "United Kingdom", "showCountryFlag": true, "anonymous": false, "guestTypeTranslation": "Solo traveller", "username": "Jeff", "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-j.png", "__typename": "GuestDetails", "avatarColor": null }, "__typename": "ReviewCard", "reviewedDate": 1771756462, "reviewScore": 9.0, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Jeff, Thank you very much for your lovely review. We are delighted to hear that we are one of your favourite choices for a quick overnight stay. It is especially wonderful to know that our welcoming staff made a positive difference during your visit. We truly appreciate your continued support and look forward to see you again soon. Thank you. Best Regards, Anuja" }, "positiveHighlights": null, "negativeHighlights": null, "textDetails": { "positiveText": "One of my favourites for a quick overnight stay", "lang": "en", "textTrivialFlag": 0, "negativeText": "Staff are always very welcoming which makes a huge difference", "__typename": "TextDetails", "title": "👌👌" }, "photos": null, "helpfulVotesCount": 0, "bookingDetails": { "checkoutDate": "2026-01-26", "stayStatus": "stayed", "roomType": { "__typename": "RoomTranslation", "name": "Double Room", "id": "60181" }, "customerType": "SOLO_TRAVELLERS", "numNights": 1, "roomId": 60181, "checkinDate": "2026-01-25", "__typename": "BookingDetails" }, "isTranslatable": false, "isApproved": true, "editUrl": null, "reviewUrl": "58ccb3a213b2ec92" }, { "positiveHighlights": null, "partnerReply": null, "reviewScore": 8.0, "reviewedDate": 1771692650, "__typename": "ReviewCard", "guestDetails": { "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-b.png", "guestTypeTranslation": "Couple", "username": "B", "__typename": "GuestDetails", "avatarColor": null, "countryName": "United Kingdom", "countryCode": "gb", "anonymous": false, "showCountryFlag": true }, "photos": null, "textDetails": { "positiveText": "No comment", "__typename": "TextDetails", "title": "Very good", "lang": "en", "negativeText": "Yes", "textTrivialFlag": 0 }, "negativeHighlights": null, "helpfulVotesCount": 0, "editUrl": null, "reviewUrl": "e6013b8f5f64dc44", "isApproved": true, "isTranslatable": false, "bookingDetails": { "roomType": { "id": "60181", "name": "Double Room", "__typename": "RoomTranslation" }, "numNights": 1, "customerType": "COUPLES", "roomId": 60181, "checkinDate": "2026-02-19", "__typename": "BookingDetails", "checkoutDate": "2026-02-20", "stayStatus": "stayed" } }, { "bookingDetails": { "checkinDate": "2026-02-02", "roomId": 60177, "__typename": "BookingDetails", "roomType": { "name": "Single Room", "__typename": "RoomTranslation", "id": "60177" }, "numNights": 14, "customerType": "SOLO_TRAVELLERS", "checkoutDate": "2026-02-16", "stayStatus": "stayed" }, "isApproved": true, "isTranslatable": false, "reviewUrl": "7961ffc0fac22d71", "editUrl": null, "helpfulVotesCount": 0, "negativeHighlights": null, "textDetails": { "positiveText": "Very positive and helpful staff", "__typename": "TextDetails", "title": null, "lang": "en", "textTrivialFlag": 0, "negativeText": null }, "photos": null, "guestDetails": { "avatarUrl": "https://xx.bstatic.com/static/img/review/avatars/ava-o.png", "guestTypeTranslation": "Solo traveller", "username": "Oksana", "__typename": "GuestDetails", "avatarColor": null, "countryName": "Ukraine", "countryCode": "ua", "anonymous": false, "showCountryFlag": true }, "reviewedDate": 1771585245, "__typename": "ReviewCard", "reviewScore": 8.0, "partnerReply": { "__typename": "PropertyReplyData", "reply": "Dear Oksana, Thank you very much for your kind words. We are delighted to hear that you found our staff very positive and helpful. Providing friendly and supportive service is very important to us. We hope to welcome you again in the future. Thank you. Best Regards, Anuja" }, "positiveHighlights": null } ]