[ { "pageUrl": "https://www.trustpilot.com/review/www.bhphotovideo.com", "companyDetails": { "id": "46fac7c8000064000501afed", "displayName": "B&H Photo-Video", "identifyingName": "www.bhphotovideo.com", "numberOfReviews": 306224, "trustScore": 4.9, "websiteUrl": "http://bandh.com?BI=19550", "websiteTitle": "www.bhphotovideo.com", "profileImageUrl": "//s3-eu-west-1.amazonaws.com/tpd/screenshotlogo-domain/46fac7c8000064000501afed/198x149.png", "stars": 5, "categories": [ { "id": "electronics_store", "name": "Electronics Store", "rank": "3", "cardinality": "93", "isPrimary": false }, { "id": "photo_shop", "name": "Photo Shop", "rank": "1", "cardinality": "12", "isPrimary": true } ], "breadcrumb": { "topLevelId": "electronics_technology", "topLevelDisplayName": "Electronics & Technology", "midLevelId": "audio_visual", "midLevelDisplayName": "Audio & Visual", "bottomLevelId": "photo_shop", "bottomLevelDisplayName": "Photo Shop" }, "isClaimed": true, "isClosed": false, "isTemporarilyClosed": false, "locationsCount": 0, "isCollectingReviews": true, "verification": { "verifiedByGoogle": false, "verifiedBusiness": true, "verifiedPaymentMethod": true, "verifiedUserIdentity": false }, "hasCollectedIncentivisedReviews": false, "consumerAlert": null, "isMerged": false, "contactInfo": { "email": "cs@bandh.com", "address": "420 9th Ave", "city": "New York", "country": "", "phone": "877-619-4907", "zipCode": "10001" }, "activity": { "isUsingPaidFeatures": true, "hasSubscription": true, "isAskingForReviews": true, "claimedDate": "2014-05-09T14:10:27.000Z", "isClaimed": true, "previouslyClaimed": true, "replyBehavior": { "averageDaysToReply": 0.6, "lastReplyToNegativeReview": "2023-12-06 19:48:52 UTC", "negativeReviewsWithRepliesCount": 151, "replyPercentage": 93.20987654320987, "totalNegativeReviewsCount": 162 }, "verification": { "verifiedByGoogle": false, "verifiedBusiness": true, "verifiedPaymentMethod": true, "verifiedUserIdentity": false }, "hasBusinessUnitMergeHistory": false, "basiclinkRate": 0, "hideBasicLinkAlert": false } }, "reviews": [ { "id": "6570e5ef49d048452ad722bd", "filtered": false, "pending": false, "text": "Seldom do I ever get a staff member that doesn't understand my requests on equipment. When I ask to speak to someone else or they are confused about I always get transferred to another specialist. This is key to me saving time. Wonderful group.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T23:21:52.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Seldom do I ever get a staff member…", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T23:21:52.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "5a393b380000ff000af38c13", "displayName": "Katy-Lynn Winery videography services", "imageUrl": "https://user-images.trustpilot.com/5a393b380000ff000af38c13/73x73.png", "numberOfReviews": 9, "countryCode": "US", "hasImage": true, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 3, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65709990ed0512edfb6cb6ed", "filtered": false, "pending": false, "text": "Usually, I receive a quote link for the non-government site from end user requests. However, the B&H system always prompts me before checkout to transfer my order to the government site and it is a seamless transition for me. I do not have to create a new shopping cart or enter my shipping info and payment info a second time.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T17:56:00.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Government Checkout", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T17:56:00.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6570998fc41806001250a297", "displayName": "Janine Danne", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65718f1ba9549dd90f396b4a", "filtered": false, "pending": false, "text": "I can find what I need very easily. This is vastly different from the Apple Store, even with a business account, where I'm never sure if I'm ordering through the business account. The Apple Store also makes me log in all over again if I'm trying to look at my account info.\n\nThe variety of products available at B&H is impressive and the shipping rates are very reasonable.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-07T11:23:40.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "I can find what I need very easily", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-07T11:23:40.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "56a820850000ff000a0034aa", "displayName": "Dean", "imageUrl": "", "numberOfReviews": 4, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 2, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570f62914a78855f80e9747", "filtered": false, "pending": false, "text": "I love how easy it is for me to buy equipment for my Multimedia program compared to how I used to have to do it when I first started teaching, where I had to email a Oklahoma rep and wait for them to respond with a quote and then wait for them to send shipping information after turning in the PO. Using the B&H photo business website is much more convenient because I can select what I need put it in the cart and upload a photo of my PO. It's awesome.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-07T00:31:06.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "I love how easy it is for me to buy…", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-07T00:31:06.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6570f628c080f00012acd2cf", "displayName": "Miranda Fritts", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656fcf45f964d31823699e14", "filtered": false, "pending": false, "text": "Easy and fast navigation. Good priduct descriotions, really helped to find what suits my needs best. Price same as (at least not more than) other sellers, incl Amazon. Free expedited shipping, also as good as Amazon. Ultimate proof yet to come when item arrives and gets put to use.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T03:32:53.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Easy and fast navigation", "likes": 0, "dates": { "experiencedDate": "2023-12-04T00:00:00.000Z", "publishedDate": "2023-12-06T03:32:53.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "5963f13d0000ff000aadc09c", "displayName": "Stephen Brice", "imageUrl": "", "numberOfReviews": 3, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656fecf535d9a7c0d79754d9", "filtered": false, "pending": false, "text": "5 Stars + One of the best companies I've ever purchased through. Great gear selection, incredible pricing, fast free shipping. Can't recommend highly enough. True pros over here.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T05:39:33.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "5 Stars + One of the best companies…", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-06T05:39:33.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "62fd5d7bda7f620012c81b57", "displayName": "Nathaniel Lambert", "imageUrl": "", "numberOfReviews": 2, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570a9523309578f7176ec8f", "filtered": false, "pending": false, "text": "B&H Photo has a great website and provides outstanding service at competitive prices. I have been buying from B&H for many years and it has never failed me. The packaging is also superb and the deliveries are fast.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T19:03:15.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "B&H Photo is a great company", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T19:03:15.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "552dd4ee0000ff0001b865ce", "displayName": "Maggie Godoy", "imageUrl": "", "numberOfReviews": 5, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 4, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656fb7ee7c248d9b7fbbea92", "filtered": false, "pending": false, "text": "Most reliable, helpful, and genuine store for all things photo and computer. As a third generation native New Yorker, I highly recommend B&H. I have been shopping there since they were on 17th street.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T01:53:19.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Where Native Yorker's Shop", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-06T01:53:19.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "5db70ade70a20d1d77ce40ab", "displayName": "Owney", "imageUrl": "", "numberOfReviews": 3, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 2, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570eb9a2355b0af78ea3992", "filtered": false, "pending": false, "text": "The price on my R6 mk2 dropped $300 a week after I bought it. B&H promptly and cheerfully refunded the difference. Old White House News photographer here, been doing business with them since my F3. Thank you B&H", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T23:46:03.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Thank you B&H for cheerfully refunding the difference", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T23:46:03.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "54aee86b0000ff0001a2daeb", "displayName": "Thomas", "imageUrl": "", "numberOfReviews": 2, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 2, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570cec3bff5c7ab1f412416", "filtered": false, "pending": false, "text": "Just a straightforward way to find, evaluate, and purchase products for photography. And then the same in return for returns when occasionally necessary. Great job as usual B&H!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T21:43:00.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Just a straightforward way to find", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T21:43:00.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "561bc9510000ff0001e269c3", "displayName": "Gerald", "imageUrl": "", "numberOfReviews": 7, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 7, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656f7632cc7babb1a012a5c7", "filtered": false, "pending": false, "text": "B&H has almost everything I need in stock. Their pricing is great, and their customer service is impeccable. I have been buying from them since they were in a second floor store in the 1970s and I’ve never been disappointed.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-05T21:12:51.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "B&H has everything I need!", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-05T21:12:51.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "5c872fda779a2f6668277f14", "displayName": "Mark L.", "imageUrl": "", "numberOfReviews": 3, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 2, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65702d5de6960bfcf4146145", "filtered": false, "pending": false, "text": "B&H Photo always has a great selection of products in stock at reasonable prices. I really like the expedited shipping as I usually receive my purchased items within 2 days of ordering.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T10:14:22.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Would highly recommend B&H Photo", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T10:14:22.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "649cc17a1dbf8f001187a754", "displayName": "Adam Lubinski", "imageUrl": "", "numberOfReviews": 2, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 2, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570cf561733bd8a5ed258b6", "filtered": false, "pending": false, "text": "I have purchased items from B@H photo in the past and have always received prompt delivery with the items being shipped carefully and expeditiously. If I have issues with product or questions they have the immediate expertise to address them.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T21:45:27.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Reliability and honest pricing", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T21:45:27.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6570cf55d206cb0012748dc3", "displayName": "Lenny Wolpert", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656fb1b745bd9e5881639238", "filtered": false, "pending": false, "text": "My chat with Rob K. was very helpful in not only confirming my choice of flash, that it *will* work with my camera, but also suggesting, per my request, the correct PC cord for the unit.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T01:26:48.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "My chat with Rob K", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-06T01:26:48.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656fb1b6ff4b9d00121ed978", "displayName": "Howard", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6571506c980fac3d4989651c", "filtered": false, "pending": false, "text": "The site and checkout are clean and easy, shipping is quick and well packaged. Bought a couple of times here and never had to contact customer service yet. Very satisfied.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-07T06:56:13.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Great online shop 👍", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-07T06:56:13.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6571506a6de46200124600d4", "displayName": "Mr Laf", "imageUrl": "", "numberOfReviews": 1, "countryCode": "CA", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656fd99fec55bf328320239c", "filtered": false, "pending": false, "text": "All the other companies seem to have unqualified people in outward facing positions. Every time I've dealt with B&H things have been correct, on time and hassle free.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T04:17:04.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Right, on time, hassle free", "likes": 0, "dates": { "experiencedDate": "2023-11-15T00:00:00.000Z", "publishedDate": "2023-12-06T04:17:04.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656fd99ec0833600123a91f2", "displayName": "Shaun Machia", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656cc49b7fe95ebc1e3e516e", "filtered": false, "pending": false, "text": "Incredibly easy to search B&H for what you want to purchase, place items in my Cart, then easily pay with credit card.\n\nI have done this easily for 30+ years as a Professional Videographer (JBar Video on my Vimeo website.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-03T20:10:35.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Easy to search B&H Website & Purchase Goods", "likes": 0, "dates": { "experiencedDate": "2023-12-03T00:00:00.000Z", "publishedDate": "2023-12-03T20:10:35.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "563e4ba80000ff0001e8ecb7", "displayName": "JAY BARTOL", "imageUrl": "", "numberOfReviews": 4, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 3, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656efef652d417419fb67065", "filtered": false, "pending": false, "text": "B&H just makes everything so easy. Have done live chat many times and they were always very helpful. I won’t shop anywhere else for my photography and other electronic needs. Also, shipping is very fast.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-05T12:44:06.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "You go to B&H!", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-05T12:44:06.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "584f38650000ff000a60ffd4", "displayName": "Adam", "imageUrl": "", "numberOfReviews": 5, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 5, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570c6d2999309069d96da82", "filtered": false, "pending": false, "text": "I almost always shop from B&H Photo as a trusted source for photography needs. Prompt service and knowledgeable.The website is easy to find all of one's needs.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T21:09:06.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "I almost always shop from B&H Photo as…", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T21:09:06.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6570c6d0c080f00012acba07", "displayName": "Drew Muzik", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570e8a9289ad34b43195491", "filtered": false, "pending": false, "text": "I cannot believe I was able to get a custom Mac Mini which would have taken two weeks from Apple for $200 less than Apple. It was so easy to order and will come with free shipping in 2 days.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T23:33:30.000Z", "reviewSourceName": "InvitationLinkApi", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Pro Level Custom Macs Stock", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T23:33:30.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6570e8a8c41806001250d488", "displayName": "David Barron", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null } ] }, { "pageUrl": "https://www.trustpilot.com/review/iggm.com", "companyDetails": { "id": "5daac6198b173d0001fbdd53", "displayName": "IGGM", "identifyingName": "iggm.com", "numberOfReviews": 27721, "trustScore": 4.9, "websiteUrl": "https://www.iggm.com/", "websiteTitle": "iggm.com", "profileImageUrl": "//s3-eu-west-1.amazonaws.com/tpd/logos/5daac6198b173d0001fbdd53/0x0.png", "stars": 5, "categories": [ { "id": "gaming_service_provider", "name": "Gaming service Provider", "rank": "4", "cardinality": "78", "isPrimary": true }, { "id": "game_store", "name": "Game Store", "rank": "3", "cardinality": "41", "isPrimary": false }, { "id": "computer_accessories_store", "name": "Computer Accessories Store", "rank": "3", "cardinality": "70", "isPrimary": false }, { "id": "video_game_store", "name": "Video Game Store", "rank": "2", "cardinality": "39", "isPrimary": false }, { "id": "internet_shop", "name": "Internet Shop", "rank": "1", "cardinality": "12", "isPrimary": false } ], "breadcrumb": { "topLevelId": "events_entertainment", "topLevelDisplayName": "Events & Entertainment", "midLevelId": "gaming", "midLevelDisplayName": "Gaming", "bottomLevelId": "gaming_service_provider", "bottomLevelDisplayName": "Gaming service Provider" }, "isClaimed": true, "isClosed": false, "isTemporarilyClosed": false, "locationsCount": 0, "isCollectingReviews": true, "verification": { "verifiedByGoogle": false, "verifiedBusiness": false, "verifiedPaymentMethod": true, "verifiedUserIdentity": false }, "hasCollectedIncentivisedReviews": false, "consumerAlert": null, "isMerged": false, "contactInfo": { "email": "support@iggm.com", "address": "", "city": "", "country": "US", "phone": "", "zipCode": "" }, "activity": { "isUsingPaidFeatures": true, "hasSubscription": true, "isAskingForReviews": true, "claimedDate": "2019-10-19T08:17:02.000Z", "isClaimed": true, "previouslyClaimed": true, "replyBehavior": { "averageDaysToReply": 0.35, "lastReplyToNegativeReview": "2023-12-06 03:20:02 UTC", "negativeReviewsWithRepliesCount": 172, "replyPercentage": 100, "totalNegativeReviewsCount": 172 }, "verification": { "verifiedByGoogle": false, "verifiedBusiness": false, "verifiedPaymentMethod": true, "verifiedUserIdentity": false }, "hasBusinessUnitMergeHistory": false, "basiclinkRate": 36, "hideBasicLinkAlert": false } }, "reviews": [ { "id": "6571369997a63175608e92f9", "filtered": false, "pending": false, "text": "the worker although ge took longer than expected never gave up or showed any discontent about my own behaviour even apolagized when making a small mistake. he handled it with care and dedication.and i thank the worker for his help on reciving my purchase information. when the email i was supose to recive was never sent/recived.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2023-12-07T05:06:01.000Z", "reviewSourceName": "BasicLink", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "great customer service", "likes": 0, "dates": { "experiencedDate": "2023-12-07T00:00:00.000Z", "publishedDate": "2023-12-07T05:06:01.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "65713690c41806001250f8f3", "displayName": "CXu Fire", "imageUrl": "https://user-images.trustpilot.com/65713690c41806001250f8f3/73x73.png", "numberOfReviews": 1, "countryCode": "PT", "hasImage": true, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570c89f4560162cdaa5a46b", "filtered": false, "pending": false, "text": "I was a little skeptical at first, but they were very quick to respond to me and I received all the items I ordered. 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Within just a few minutes after order, the items were delivered to me face to face in-game. No scam, just pure LEGIT. 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Had my order delivered within the hour with no difficulty whatsoever. 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orders, communication was good website easy to use aswell highly recommend", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T15:58:37.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Really reliable", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T15:58:37.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "65707e0ac418060012508a3e", "displayName": "Luke", "imageUrl": "", "numberOfReviews": 1, "countryCode": "GB", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656f27d00a83bdd04eeb86f1", "filtered": false, "pending": false, "text": "I had an issue and they perfectly understad and helped me through out the whole process, great service", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2023-12-05T15:38:24.000Z", "reviewSourceName": "BasicLink", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "I had an issue and they perfectly…", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-05T15:38:24.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "606b8aaac61786001b7fe479", "displayName": "Juan", "imageUrl": "", "numberOfReviews": 2, "countryCode": "VE", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65703cd406c9cede48497314", "filtered": false, "pending": false, "text": "Trustfull team, they answer all the question we can have about the serious of their services.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2023-12-06T11:20:21.000Z", "reviewSourceName": "BasicLink", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Trustfull team", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T11:20:21.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "5820dfb10000ff000a55078d", "displayName": "phO", "imageUrl": "", "numberOfReviews": 7, "countryCode": "BE", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "657171c781ef50d6829e00f8", "filtered": false, "pending": false, "text": "I didn't expect this to be THIS efficient... smooth and insanely fast. Highly recommend!!!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-07T09:18:32.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "So EFFICIENT", "likes": 0, "dates": { "experiencedDate": "2023-12-07T00:00:00.000Z", "publishedDate": "2023-12-07T09:18:32.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "657171c6c3d5670012777aa8", "displayName": "Patrick W.", "imageUrl": "", "numberOfReviews": 1, "countryCode": "PL", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6571598fb16bf3b3cd4bc745", "filtered": false, "pending": false, "text": "Had some problems finding my battletag on ps5 this guys helped me really fast! Best website!!!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2023-12-07T07:35:11.000Z", "reviewSourceName": "BasicLink", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "Had some problems finding my battletag…", "likes": 0, "dates": { "experiencedDate": "2023-12-07T00:00:00.000Z", "publishedDate": "2023-12-07T07:35:11.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "64481712c4e6650012f20f74", "displayName": "Tom", "imageUrl": "", "numberOfReviews": 3, "countryCode": "DE", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 3, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "657136bf0063d0f1f0e52ac4", "filtered": false, "pending": false, "text": "amazing service too (lol) lazy to type how good they are it asked me for word limit lol", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2023-12-07T05:06:40.000Z", "reviewSourceName": "BasicLink", "verificationSource": "invitation", "verificationLevel": "invited", "hasDachExclusion": false } }, "title": "very good service no cap", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-07T05:06:40.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "657136257a007a0012fa508e", "displayName": "Suimin Mahi", "imageUrl": "https://user-images.trustpilot.com/657136257a007a0012fa508e/73x73.png", "numberOfReviews": 1, "countryCode": "JM", "hasImage": true, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656f50df5c01f075e8046e3f", "filtered": false, "pending": false, "text": "Super quick and easy! I just forgot to make enough room in my inventory first. Will definitely use again.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-05T18:33:35.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Super quick and easy", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-05T18:33:35.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656f50dd392ecb00125f61c1", "displayName": "customer", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570a2b2d783bb2596b0b65c", "filtered": false, "pending": false, "text": "Got my order fairly quick and the customer service was great and answered my questions.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T18:34:59.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Got my order fairly quick", "likes": 0, "dates": { "experiencedDate": "2023-12-03T00:00:00.000Z", "publishedDate": "2023-12-06T18:34:59.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "645e7fd5c6cc6b001236adee", "displayName": "JayDee", "imageUrl": "", "numberOfReviews": 2, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656faa6d2e8b9f16f8abd90a", "filtered": false, "pending": false, "text": "The order was swift and professional. Got what I ordered under 30 minutes. Saving me time, thank you!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T00:55:41.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Amazing", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-06T00:55:41.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656faa6b58ab9c0012141aec", "displayName": "customer", "imageUrl": "", "numberOfReviews": 1, "countryCode": "CA", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65710aaa3ef714c331876885", "filtered": false, "pending": false, "text": "Very timely and was ok with the fact that I had to empty my stash so they had to reinitiate the trade", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-07T01:58:35.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Very timely and was ok with the fact…", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-07T01:58:35.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "65710aa9dd7f630011bc683f", "displayName": "customer", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570fe31f4ea2736e7a38784", "filtered": false, "pending": false, "text": "Smooth quick transaction even with me making mistakes in the trade", "rating": 5, 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"averageDaysToReply": 0, "lastReplyToNegativeReview": null, "negativeReviewsWithRepliesCount": 0, "replyPercentage": 0, "totalNegativeReviewsCount": 1 }, "verification": { "verifiedByGoogle": false, "verifiedBusiness": true, "verifiedPaymentMethod": true, "verifiedUserIdentity": false }, "hasBusinessUnitMergeHistory": false, "basiclinkRate": 0, "hideBasicLinkAlert": false } }, "reviews": [ { "id": "6571433592cda550b58b5cea", "filtered": false, "pending": false, "text": "This was a great experience overall. Jill was very helpful in answering questions and getting me a samples that arrived surprisingly fast. The products are high quality and the branding looks clean and sharp. They have a great selection of options too. Highly recommend Flashbay.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-07T05:59:50.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "This was a great experience overall", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-07T05:59:50.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "62141a29486b090012804b1c", "displayName": "Mitch S.", "imageUrl": "", "numberOfReviews": 2, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": null, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6570ded41b8e199192db264a", "filtered": false, "pending": false, "text": "Jill was very helpful in assisting me with our flash drive order. We went back and forth many times to decide on a size and qty of flash drives. Once we placed the order our shipment came in a very timely manner and was of great quality. We will be returning for more buisness.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-06T22:51:33.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "VERY HELPFUL", "likes": 0, "dates": { "experiencedDate": "2023-12-06T00:00:00.000Z", "publishedDate": "2023-12-06T22:51:33.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6570ded3b5be6d001288b82a", "displayName": "Briana Vanderwiel", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Briana,\nThank you for your kind words.\nIt’s great to hear that Jill was so helpful throughout the ordering process. I will make sure to pass this along to her.\nWe appreciate your business, and look forward to working with you next time! \n-Flashbay Management", "publishedDate": "2023-12-06T23:28:04.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656b2260d8b98640b2852d6a", "filtered": false, "pending": false, "text": "I requested a quote on Sunday and received a phone call early Monday morning. For those of us who don't sit in front of a computer for work, having a live person call and listen to my needs was important. \nFlashbay was very professional, timely and informative. \nI recommend this company.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-02T14:26:08.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "I requested a quote on Sunday and…", "likes": 0, "dates": { "experiencedDate": "2023-12-01T00:00:00.000Z", "publishedDate": "2023-12-02T14:26:08.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656b225fb73239001229e279", "displayName": "Douglas Clemens", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Douglas,\nOur goal at Flashbay is to give you what you want, when you want it.\nGreat to hear that you are happy with the service you received and your order arrived on time.\nThank you for trusting Flashbay.\n-Flashbay Management", "publishedDate": "2023-12-06T19:12:44.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656f570b87a92282a0cafbe2", "filtered": false, "pending": false, "text": "Alex was very attentive and helpful. He sent me ton's of information and helped me on deciding what would work in my retail shop.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-05T18:59:56.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Alex was very attentive and helpful", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-05T18:59:56.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656f570a58ab9c001213ebf0", "displayName": "Valerie Billings", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Valerie,\nThis is what we love to hear!\nIt’s great to hear that your account manager was able to answer all of your questions, and you are happy with the final product.\nWe truly appreciate your support and can’t wait for the opportunity to serve you again.\n-Flashbay Management", "publishedDate": "2023-12-06T19:16:24.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6568b187b6e1b755afc4bc5c", "filtered": false, "pending": false, "text": "I was handed a project after a coworker left and was given little instruction as to what was going on. When I tell you that Donovan Rains was beyond helpful, throughout the entire process, that is still an understatement. Not only was he attentive, quick to reply, quick to act and incredibly knowledgeable but did so while being both personable and professional. Then on top of it all our products came out beautifully and we cannot wait to give them out at our upcoming company party. 5 star product and 5 star customer service. We will be using them for our needs in the future!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2023-11-30T18:00:07.000Z", "reviewSourceName": "Organic", "verificationSource": "invitation", "verificationLevel": "not-verified", "hasDachExclusion": false } }, "title": "Great product and great employee!", "likes": 0, "dates": { "experiencedDate": "2023-11-29T00:00:00.000Z", "publishedDate": "2023-11-30T18:00:07.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6568b171b732390012287189", "displayName": "Sheena", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Sheena,\nThank you for the glowing review!\nIt is a pleasure to hear that you are so satisfied with the service you received from Donovan.\nAt Flashbay, we appreciate our customers, no matter how large or small the order is.\nWe truly appreciate your support and can’t wait for the opportunity to serve you again.\n-Flashbay Management", "publishedDate": "2023-12-06T19:02:16.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6567ab8e7afa9ca81a830ff3", "filtered": false, "pending": false, "text": "GREAT JOB!!\n\nThe team was incredibly helpful with our product ordering. Not only were they great with providing guidance while selecting the product and placing the order, but their response time was next level. It was wonderful to work with a new company that we will be using for all promotional products going forward. As a non-profit, it is important to work with a company that doesn't overcharge and provides you excellent customer services. Well done to Donovan and his team!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-29T23:22:22.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "GREAT JOB!!", "likes": 0, "dates": { "experiencedDate": "2023-11-29T00:00:00.000Z", "publishedDate": "2023-11-29T23:22:22.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6567ab8daef8160012b890a6", "displayName": "Brooks Harken, ABVI", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Wow-this is fantastic news!\nWe aren't happy unless you are happy. It’s great to hear that Donovan was so helpful throughout the ordering process. I will make sure to pass this along to him.\nAt Flashbay, we take pleasure in making your drink wear exactly how you imagine them.\nThank you for trusting Flashbay. We look forward to working with you next time.\n-The Flashbay Team", "publishedDate": "2023-12-06T19:01:51.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65661be8cfbe2769c7bfdd50", "filtered": false, "pending": false, "text": "Never having ordered through this company before, it was the best experience! Ellie helped me through the process from start to end. She was very patient with myself, and our staff waiting for numbers and approving designs. Normally when I order through somewhere I have never dealt with before, I am nervous about getting the final product. The product was everything Ellie promised, and we could not be happier!! We will be returning to this company for future needs!! Thank you so much Ellie!!!!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-28T18:57:12.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Amazing product and customer service!!!", "likes": 0, "dates": { "experiencedDate": "2023-11-28T00:00:00.000Z", "publishedDate": "2023-11-28T18:57:12.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "623c84fd81ece000129a64ac", "displayName": "Julie Lamb", "imageUrl": "", "numberOfReviews": 2, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Julie,\nWow-this is fantastic news!\nWe aren't happy unless you are happy. It’s great to hear that Ellie was so helpful throughout the ordering process. I will make sure to pass this along to her.\nAt Flashbay, we take pleasure in making your drink wear exactly how you imagine them.\nThank you for trusting Flashbay. We look forward to working with you next time.\n-Flashbay Management", "publishedDate": "2023-12-06T17:50:59.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6565f342b393ec3a5c226fc9", "filtered": false, "pending": false, "text": "Jill K was so helpful to work with. This was a last minute order, she got our logo artwork uploaded quickly (and then corrected, after I sent her the wrong one) and I received our solar chargers - 125 of them - well before the date I requested!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-28T16:03:46.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Jill K was so helpful to work with", "likes": 0, "dates": { "experiencedDate": "2023-11-27T00:00:00.000Z", "publishedDate": "2023-11-28T16:03:46.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6565f341fe5e3b00111e9ed0", "displayName": "Julie R", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Julie,\nYou will never wait on Flashbay. \nGreat to hear that your account manager was quick to respond and you received your solar chargers on time.\nWe truly appreciate your support and can’t wait for the opportunity to serve you again.\n-Flashbay Management", "publishedDate": "2023-12-06T17:46:41.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656e14038b2da5358fb24026", "filtered": false, "pending": false, "text": "Ellie was a pleasure to work with ordering my new flash drives. I will definitely work with her again in the near future.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-04T20:01:39.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Ellie was a pleasure to work with…", "likes": 0, "dates": { "experiencedDate": "2023-12-04T00:00:00.000Z", "publishedDate": "2023-12-04T20:01:39.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656e14013ec7820012df0dfd", "displayName": "Lori Gardiner", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Lori,\nThank you for your kind words.\nIt’s great to hear that Ellie was so helpful throughout the ordering process. I will make sure to pass this along to her.\nWe appreciate your business, and look forward to working with you next time! \n-Flashbay Management", "publishedDate": "2023-12-06T19:14:39.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6568d35a5d7ce666220f6b44", "filtered": false, "pending": false, "text": "Connor from Flashbay helped me with everything. He ensured correct design, great price and even helped me sort out delivery to my expo venue.\n\nOur expo guests loved the solar powered powerbanks!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-30T20:24:26.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Amazing would buy again!", "likes": 0, "dates": { "experiencedDate": "2023-11-29T00:00:00.000Z", "publishedDate": "2023-11-30T20:24:26.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6568d359a142c00012545552", "displayName": "Ro", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Rohit,\nThank you for your kind words.\nIt’s great to hear that Conor was so helpful throughout the ordering process. I will make sure to pass this along to him.\nWe appreciate your business, and look forward to working with you next time! \n-Flashbay Management", "publishedDate": "2023-12-06T19:03:09.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6567846d78f6b7d78346dcdf", "filtered": false, "pending": false, "text": "I worked with Sierra from start to finish and it was a great experience. I love the result which was a branded key chain USB/USB-C flash drive. It's a promotional tool for networking of my consulting practice.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-29T20:35:25.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Excellent Service & Promotional Item", "likes": 0, "dates": { "experiencedDate": "2023-11-29T00:00:00.000Z", "publishedDate": "2023-11-29T20:35:25.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6567846cc7b8e00012b69e55", "displayName": "Michael Richter", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Michael,\nThis is what we love to hear!\nIt’s great to hear that your account manager was able to answer all of your questions, and you are happy with the final product.\nWe truly appreciate your support and can’t wait for the opportunity to serve you again.\n-Flashbay Management", "publishedDate": "2023-12-06T19:00:09.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656673478c9458db75fa345a", "filtered": false, "pending": false, "text": "Very easy communication, our sales representative Alex White took good care of our order from the very beginning until we received it, making sure everything was alright.\nQuality of product top notch!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-29T01:09:59.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Will definitely work with them in the future", "likes": 0, "dates": { "experiencedDate": "2023-11-28T00:00:00.000Z", "publishedDate": "2023-11-29T01:09:59.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "65667346fe5e3b00111ef88d", "displayName": "Mayron Guerrero", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Mayron,\nThank you for your kind words.\nIt’s great to hear that Alex was so helpful throughout the ordering process. I will make sure to pass this along to him.\nWe appreciate your business, and look forward to working with you next time! \n-Flashbay Management", "publishedDate": "2023-12-06T18:58:38.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "655e55f2e65723da4ded4ba0", "filtered": false, "pending": false, "text": "Hi Jill,\n \nWe recently had the pleasure of experiencing Jill's outstanding service, and we couldn't be more impressed! From the moment we placed our order for water bottles, Jill's swiftness in getting them to us was truly remarkable. Jill's efficiency stood out right from the start. Our order was processed promptly, and within no time, she ensured that our water bottles were on their way to us. This level of responsiveness is a rarity and certainly made our experience with her stand out. Not only was Jill quick in delivering the goods, but the quality of the water bottles exceeded our expectations. The bottles were sturdy and well-printed.\n \nThanks,", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-22T21:26:42.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Great quality", "likes": 0, "dates": { "experiencedDate": "2023-11-22T00:00:00.000Z", "publishedDate": "2023-11-22T21:26:42.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "655e55f181e724001235690b", "displayName": "Angela Tran", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Angela,\nWow-this is fantastic news!\nWe aren't happy unless you are happy. It’s great to hear that Jill was so helpful throughout the ordering process. I will make sure to pass this along to her.\nAt Flashbay, we take pleasure in making your water bottles exactly how you imagine them.\nThank you for trusting Flashbay. We look forward to working with you next time.\n-Flashbay Management", "publishedDate": "2023-11-24T19:55:22.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "655bbd8b3f7ed41ae1e1ad21", "filtered": false, "pending": false, "text": "We ordered tote bags for an event that was just over a week away and received prompt replies as well as modifications to our logo. Our order came in well before the anticipated deadline and the bags came out beautifully and better than we could have hoped for. From start to finish, we were beyond impressed and FlashBay will be our go to company for future merchandise purchases!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-20T22:11:55.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Exceptional Support & Order Processing", "likes": 0, "dates": { "experiencedDate": "2023-11-20T00:00:00.000Z", "publishedDate": "2023-11-20T22:11:55.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "655bbd8a25a5fd0011685551", "displayName": "Esther Acevedo", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Esther,\nExcellent!\nAlthough Flashbay has the fastest lead time in the industry, 6 working days, sometimes we can get them to you sooner.\nGreat to hear that you are happy with the finished product!\nThank you for your business. \n-Flashbay Management", "publishedDate": "2023-11-24T19:49:24.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656f8fa4cad773d65d0d35cb", "filtered": false, "pending": false, "text": "Solid product and customer service. We will use them again.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-05T23:01:25.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Solid product and customer service", "likes": 0, "dates": { "experiencedDate": "2023-12-05T00:00:00.000Z", "publishedDate": "2023-12-05T23:01:25.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "5f6d29814b28ade0c1a91aab", "displayName": "Jesse Brede", "imageUrl": "https://user-images.trustpilot.com/5f6d29814b28ade0c1a91aab/73x73.png", "numberOfReviews": 2, "countryCode": "US", "hasImage": true, "isVerified": false }, "reply": { "message": "Hello Jesse,\nFantastic! \nThank you for trusting Flashbay with your USB needs. \nWe look forward to working with you next time!\n-Flashbay Management", "publishedDate": "2023-12-06T19:18:04.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656635069eeaee87c61c846e", "filtered": false, "pending": false, "text": "Conor was helpful and provided all the information we needed in a timely manner. Product looked great, turned out as requested.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-28T20:44:22.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Happy with our experience", "likes": 0, "dates": { "experiencedDate": "2023-11-28T00:00:00.000Z", "publishedDate": "2023-11-28T20:44:22.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656635040c21b00012a35ef3", "displayName": "Nick", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Nick,\nThis is what we love to hear!\nIt’s great to hear that your account manager was able to answer all of your questions, and you are happy with the final product.\nWe truly appreciate your support and can’t wait for the opportunity to serve you again.\n-Flashbay Management", "publishedDate": "2023-12-06T17:51:32.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "6564a9c61e6981cdf9d09566", "filtered": false, "pending": false, "text": "Justin was fantastic throughout the entire process! He made everything easy for me on my side. The water bottles we ordered came out exactly how we wanted, I know the company will love them. Thank you again for your help, Justin!", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-27T16:37:58.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Everything was great! :)", "likes": 0, "dates": { "experiencedDate": "2023-11-27T00:00:00.000Z", "publishedDate": "2023-11-27T16:37:58.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "6564a9c5b8e7080012386131", "displayName": "Sue M.", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Sue,\nThank you for your kind words.\nIt’s great to hear that Justin was so helpful throughout the ordering process. I will make sure to pass this along to him.\nWe appreciate your business, and look forward to working with you next time! \n-Flashbay Management", "publishedDate": "2023-12-06T17:25:59.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65691669d51f7a8d32627baf", "filtered": false, "pending": false, "text": "Randall went the extra mile to make sure our bottles looked great and were exactly what we wanted. Great customer service. Great product.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-12-01T01:10:33.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "Randall went the extra mile to make…", "likes": 0, "dates": { "experiencedDate": "2023-11-30T00:00:00.000Z", "publishedDate": "2023-12-01T01:10:33.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656916686a14b10013351d6b", "displayName": "Dan Brady", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello Dan,\nAt Flashbay, we take pleasure in making your drink wear exactly how you imagine them.\nGlad that Randall was quick to respond to you as well.\t\nThank you for trusting Flashbay. We look forward to working with you next time.\n-Flashbay Management", "publishedDate": "2023-12-06T19:04:11.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "65552d5fc23f439a1c79ca8a", "filtered": false, "pending": false, "text": "I needed to order a lot of branded swag in a very short amount of time, and I reached out to Flashbay. My account manager, Brian Truong, went above and beyond in helping me choose the correct products, but also made sure that everything went smoothly and he kept me in the loop every step of the way. I received my product earlier than promised, and it exceeded my expectations. I will absolutely be reaching out to Brian and Flashbay the next time I need branded items for any of my upcoming events.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": true, "createdDateTime": "2023-11-15T22:43:11.000Z", "reviewSourceName": "AFSv2", "verificationSource": "invitation", "verificationLevel": "verified", "hasDachExclusion": false } }, "title": "I needed branded merchandise and was blown away!", "likes": 0, "dates": { "experiencedDate": "2023-11-15T00:00:00.000Z", "publishedDate": "2023-11-15T22:43:11.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "65552d5e9ca366001131970d", "displayName": "James Walter", "imageUrl": "", "numberOfReviews": 1, "countryCode": "US", "hasImage": false, "isVerified": false }, "reply": { "message": "Hello James,\nThank you for the glowing review!\nIt is a pleasure to hear that you are so satisfied with the service you received from Brian.\nAt Flashbay, we appreciate our customers, no matter how large or small the order is.\nWe truly appreciate your support and can’t wait for the opportunity to serve you again.\n-Flashbay Management", "publishedDate": "2023-11-24T19:46:01.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null }, { "id": "656d3140ce1e967cfd8f711b", "filtered": false, "pending": false, "text": "Customized Flashdrive is the way to go. I was satisfied with the experience and would recommend it to anyone.", "rating": 5, "labels": { "merged": null, "verification": { "isVerified": false, "createdDateTime": "2023-12-04T03:54:08.000Z", "reviewSourceName": "Organic", "verificationSource": "invitation", "verificationLevel": "not-verified", "hasDachExclusion": false } }, "title": "Customized Flashdrive is the way to go", "likes": 0, "dates": { "experiencedDate": "2023-12-03T00:00:00.000Z", "publishedDate": "2023-12-04T03:54:08.000Z", "updatedDate": null }, "report": null, "hasUnhandledReports": false, "consumer": { "id": "656d307eff4b9d00121d5056", "displayName": "Kavaughn Williams", "imageUrl": "https://user-images.trustpilot.com/656d307eff4b9d00121d5056/73x73.png", "numberOfReviews": 3, "countryCode": "JM", "hasImage": true, "isVerified": false }, "reply": { "message": "Hello Kavaughn,\nThis is fantastic to hear!\nAt Flashbay, we take pleasure in making your USBs exactly how you imagine them.\nWe appreciate your business, and willingness to recommend us to others.\n-Flashbay Management", "publishedDate": "2023-12-06T19:14:04.000Z", "updatedDate": null }, "consumersReviewCountOnSameDomain": 1, "consumersReviewCountOnSameLocation": null, "productReviews": [], "language": "en", "location": null } ] } ]