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Experience lightning fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers, and 3D Audio*, and an all-new generation of incredible PlayStation® games.", "id": "4S6KN6TWU0A0", "imageInfo": { "allImages": [ { "id": "028D1C667CF9481482B7081F08C29D1C", "url": "https://i5.walmartimages.com/seo/Sony-PlayStation-5-Video-Game-Console_9333b8cd-773e-49d4-8e85-51c4114fcd56.bbf5c4e4f3746ddc28ac982117cdbf9a.jpeg", "zoomable": true }, { "id": "8B95F80972FA48FAA0413FA936155691", "url": "https://i5.walmartimages.com/asr/985f6fea-1255-44f9-a4b1-d26e62ebc6f9.08c17391d3df289f6842e270f7180eec.jpeg", "zoomable": true }, { "id": "01620E466D3E41A188B92B45D6F48FDA", "url": "https://i5.walmartimages.com/asr/69c08bf8-207b-4669-81f2-acfa950c4a94.d51028ed9404147f4050401047a6279f.jpeg", "zoomable": true }, { "id": "EEEAAE2BF6914589BC79D558F081EBC2", "url": "https://i5.walmartimages.com/asr/b3a883cc-c414-4818-a687-de74d04f5349.ad369bba070eb7d13a262d55b1a3980d.jpeg", "zoomable": true } ], "thumbnailUrl": "https://i5.walmartimages.com/seo/Sony-PlayStation-5-Video-Game-Console_9333b8cd-773e-49d4-8e85-51c4114fcd56.bbf5c4e4f3746ddc28ac982117cdbf9a.jpeg", "thumbnailAspectRatio": "3:2" }, "name": "Sony PlayStation 5 Video Game Console", "orderMinLimit": 1, "orderLimit": 0, "priceInfo": { "priceDisplayCodes": { "clearance": null, "eligibleForAssociateDiscount": true, "finalCostByWeight": null, "priceDisplayCondition": null, "reducedPrice": null, "rollback": null, "submapType": null, "isB2BPrice": false, "pricePerUnitUom": "CA", "priceDisplayType": "UNKNOWN" }, "currentPrice": { "price": 499, "priceString": "$499.00", "variantPriceString": "$499.00", "currencyUnit": "USD", "bestValue": null, "priceDisplay": "$499.00" }, "basePrice": null, "wasPrice": null, "comparisonPrice": null, "unitPrice": { "price": 499, "priceString": "$499.00/ca", "variantPriceString": null, "currencyUnit": "USD", "bestValue": null }, "savings": null, "savingsAmount": null, "secondaryOfferBoost": "$509.99", "shipPrice": null, "isPriceReduced": false, "priceReducedDisplay": null, "subscriptionPrice": null, "priceRange": { "minPrice": null, "maxPrice": null, "priceString": null, "currencyUnit": null, "denominations": null }, "listPrice": null, "capType": null, "volumePriceTiers": [], "walmartFundedAmount": null, "wPlusEarlyAccessPrice": null, "additionalFees": { "dutyFee": { "price": null, "priceString": null }, "shippingAndImportFee": { "price": null, "priceString": null }, "giftCardMarginAndFee": null, "estimatedTotalPrice": { "price": null, "priceString": null }, "countryName": null } }, "type": "Video Game Consoles" }, "reviews": { "averageOverallRating": 4.8, "aspects": [ { "id": "48", "name": "Price", "score": null, "snippetCount": 59 }, { "id": "2920", "name": "Graphics", "score": null, "snippetCount": 38 }, { "id": "155", "name": "Quality", "score": null, "snippetCount": 18 }, { "id": "435", "name": "As A Gift", "score": null, "snippetCount": 17 }, { "id": "26", "name": "Experience", "score": null, "snippetCount": 17 }, { "id": "7756", "name": "Games", "score": null, "snippetCount": 13 }, { "id": "208", "name": "Package", "score": null, "snippetCount": 10 }, { "id": "582", "name": "Appearance", "score": null, "snippetCount": 10 }, { "id": "21145", "name": "Play", "score": null, "snippetCount": 8 }, { "id": "81", "name": "Setup", "score": null, "snippetCount": 7 }, { "id": "117", "name": "Upgrade", "score": null, "snippetCount": 5 }, { "id": "184", "name": "Speed", "score": null, "snippetCount": 5 }, { "id": "1209", "name": "Shape", "score": null, "snippetCount": 5 }, { "id": "1738", "name": "Online", "score": null, "snippetCount": 5 }, { "id": "12", "name": "Ease Of Use", "score": null, "snippetCount": 5 }, { "id": "284", "name": "Value", "score": null, "snippetCount": 4 }, { "id": "3", "name": "Features", "score": null, "snippetCount": 4 }, { "id": "22026", "name": "Console", "score": null, "snippetCount": 4 }, { "id": "679", "name": "Pickup", "score": null, "snippetCount": 3 }, { "id": "2208", "name": "Video", "score": null, "snippetCount": 3 }, { "id": "13266", "name": "Connection", "score": null, "snippetCount": 3 } ], "reviewSummary": { "summary": "Customers praise the console's stunning appearance, exceptional graphics, and smooth play, resulting in an impressive gaming experience. While some find the price competitive, others consider it expensive. Despite some issues with defective products and occasional play disruptions, the console is highly recommended as a gift, offering great value and a seamless experience. Overall, customers are satisfied with their purchase, citing its powerful features and beautiful design.", "summaryTitle": "Console offers impressive gaming experience with stunning graphics", "summaryAspects": [ { "aspectId": 582, "aspectStart": 31, "aspectEnd": 49, "aspectSentiment": "positive" }, { "aspectId": 26, "aspectStart": 125, "aspectEnd": 134, "aspectSentiment": "positive" }, { "aspectId": 2920, "aspectStart": 52, "aspectEnd": 71, "aspectSentiment": "positive" }, { "aspectId": 435, "aspectStart": 317, "aspectEnd": 325, "aspectSentiment": "positive" } ] }, "lookupId": "4S6KN6TWU0A0", "customerReviews": [ { "reviewId": "300523008", "rating": 5, "reviewSubmissionTime": "2/15/2023", "reviewText": "Im so happy with my ps5. After the release of Hogwarts Legacy, I just couldn’t wait any longer to get my ps5. I was able to get one shipped and sold by Walmart directly while they were in stock for $499. I paired my purchase with a starlight blue cover and matching controller. I couldn’t be happier, especially because the scalpers didn’t get my money. The ps5 itself is in perfect condition. Box undamaged and unopened. Extremely happy to finally got my hands on one.", "reviewTitle": "Ps5 Disc Edition", "reviewReferenceId": "cee1092b-945e-50c1-82c3-9503970bf8e8", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 2, "positiveFeedback": 13, "userNickname": "Kyle", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": [ { "id": "1273f577-3ecc-472a-938c-fb96232d5e7d", "reviewId": "cee1092b-945e-50c1-82c3-9503970bf8e8", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-9f0a/k2-_a84f418e-830d-4d4f-b107-c817278c41ea.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-9f0a/k2-_a84f418e-830d-4d4f-b107-c817278c41ea.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 5 }, { "id": "dc566bd9-f14e-44b4-ad25-9ac8f1684ec6", "reviewId": "cee1092b-945e-50c1-82c3-9503970bf8e8", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-ba51/k2-_a8aa748e-9538-491e-82a2-67ea4dc136b6.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-ba51/k2-_a8aa748e-9538-491e-82a2-67ea4dc136b6.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 5 } ], "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "301666329", "rating": 5, "reviewSubmissionTime": "3/3/2023", "reviewText": "I have owned and loved every PlayStation since the PS1. I ordered this on February 17 2023 with a copy of the Dead Space remake and I absolutely love it. It comes with a game called Astro's Playroom pre-installed which is great because it shows you all the stuuf the DualSense 5 controller can do. It's also just a fun game to play to pass the time. You could easily spend a couple of hours at a time playing Astro's Playroom. I highly recommend buying the PS5 disc edition.", "reviewTitle": "Absolutely love it 😍😍😍", "reviewReferenceId": "de1af2cd-e48f-50e2-bb12-47d55814f832", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 1, "positiveFeedback": 14, "userNickname": "Chris", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": [ { "id": "d005dfe7-e0c1-4a3c-815b-1536ad23202f", "reviewId": "de1af2cd-e48f-50e2-bb12-47d55814f832", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-d0de/k2-_203b9dd5-d17c-474b-bcb4-6545b4e10c39.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-d0de/k2-_203b9dd5-d17c-474b-bcb4-6545b4e10c39.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 5 } ], "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "300369795", "rating": 5, "reviewSubmissionTime": "2/12/2023", "reviewText": "After waiting years of it being out of stock I finally got mine with my Tax return. The console itself is large but yet its light, threw me off but it works so well as I expected. I have being playing playstion snice PS1 so this was definitely a great buy and I al ready to see what games are coming in the future!!!!!", "reviewTitle": "Love my ps5!", "reviewReferenceId": "a74d4bae-c133-5352-bc18-c14161213845", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 4, "positiveFeedback": 26, "userNickname": "Aerogoth", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": [ { "id": "b4af9704-1226-4039-bf82-856d2880e4eb", "reviewId": "a74d4bae-c133-5352-bc18-c14161213845", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-e6d4/k2-_16ce919c-427b-4a48-810e-d8c5ab329a04.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-e6d4/k2-_16ce919c-427b-4a48-810e-d8c5ab329a04.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 5 }, { "id": "92b39d8a-ef73-445f-b478-abccea60608d", "reviewId": "a74d4bae-c133-5352-bc18-c14161213845", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-1f42/k2-_46a1cbb7-b25e-4136-b60c-003fe90f3772.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-1f42/k2-_46a1cbb7-b25e-4136-b60c-003fe90f3772.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 5 } ], "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } }, { "badgeType": "Affiliation", "id": "Staff", "contentType": "REVIEW", "glassBadge": { "id": "WalmartAssociate", "text": "Walmart Associate" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "296013686", "rating": 5, "reviewSubmissionTime": "12/20/2022", "reviewText": "The PS5 is awesome! I have had a ps4 for over 4 years and it was time to upgrade. And we’ll it’s totally worth it. Graphics are amazing, the speed on the console is crazy!", "reviewTitle": "PlayStation did it again! Two thumbs up!", "reviewReferenceId": "720f19d3-257e-5594-bdaa-321bbeaf33dc", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 3, "positiveFeedback": 10, "userNickname": "JohnPaul", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": [ { "id": "91b9ae29-dfa7-4761-abb0-e971b27bc231", "reviewId": "720f19d3-257e-5594-bdaa-321bbeaf33dc", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-f0ec/k2-_a376d82b-2c7a-4158-ab44-c6699feae00f.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-f0ec/k2-_a376d82b-2c7a-4158-ab44-c6699feae00f.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 5 } ], "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "294198020", "rating": 4, "reviewSubmissionTime": "12/4/2022", "reviewText": "I was just happy that after 2 years i was able to get one, but the fact that money was taken out only to be returned and then taken out again once the item shipped was unappreciated, if the money was taken out just keep it! no need to \"test to see if the payment system worked\" you already had the money once I ordered it, keep it!", "reviewTitle": "Happy I finally got one, but....", "reviewReferenceId": "52ce87c5-d346-5f50-bfb1-94d181f36f01", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 0, "positiveFeedback": 2, "userNickname": "Mae", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } }, { "badgeType": "Affiliation", "id": "Staff", "contentType": "REVIEW", "glassBadge": { "id": "WalmartAssociate", "text": "Walmart Associate" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "292262228", "rating": 3, "reviewSubmissionTime": "11/18/2022", "reviewText": "The box that Walmart ships the PS5 in is absolutely asinine. It has 2 decent size cutouts over the barcodes, which are literal holes in the shipping box itself. These holes expose nearby wording which identify the contents as a PlayStation. Luckily, mine was not stolen, but I was also home to receive it. \n\nFurthermore, either my courier thought the holes made great handles or the holes allowed the package to become snagged on something. Either way, not only was the shipping box torn open, but this also completely ripped up the bottom of the PS5 packaging.\n\nI've never made a stink before, no matter how poor the packaging. However, when I spend $550 on a single item, I expect it to arrive protected....or, at the very least, in a box with all its sides. It's just common sense.", "reviewTitle": "Roll the Dice With the Swiss Cheese Box", "reviewReferenceId": "3b1488c2-1ab0-50ff-b33b-22da25c861e0", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 3, "positiveFeedback": 10, "userNickname": "Brandy", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": [ { "id": "018a9595-b8de-4d0a-9a2d-4d370d3cab86", "reviewId": "3b1488c2-1ab0-50ff-b33b-22da25c861e0", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-3103/k2-_92dcb6d9-341f-44dc-9cb4-fa201481ffd5.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-3103/k2-_92dcb6d9-341f-44dc-9cb4-fa201481ffd5.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 3 }, { "id": "c56342d0-8195-4dc6-a7b1-c90311cebe02", "reviewId": "3b1488c2-1ab0-50ff-b33b-22da25c861e0", "mediaType": "IMAGE", "normalUrl": "https://i5.walmartimages.com/dfw/6e29e393-33c8/k2-_0846f221-923f-4354-9e27-5a28a1558420.v1.jpg", "thumbnailUrl": "https://i5.walmartimages.com/dfw/6e29e393-33c8/k2-_0846f221-923f-4354-9e27-5a28a1558420.v1.jpg?odnWidth=150&odnHeight=150&odnBg=ffffff", "caption": null, "rating": 3 } ], "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "292680245", "rating": 2, "reviewSubmissionTime": "11/22/2022", "reviewText": "For some strange whenever I put my system in sleep mode, when I press the button to wake it up for use it goes right back again into sleep mode for a second time. The only other issue I've have is the the touch sensitivity has me going all the way left to the edge of the screen when I'm not even pressing a single button on the controller yet. It's been 2 whole years from the initial and after 2/3 more new unit models, you'd think they'd have all the glitches", "reviewTitle": "Maybe received a defective unit", "reviewReferenceId": "d2bbbba8-8cc9-5c18-bafa-6fb0d8291de5", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 0, "positiveFeedback": 2, "userNickname": "Geno", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } }, { "badgeType": "Affiliation", "id": "Staff", "contentType": "REVIEW", "glassBadge": { "id": "WalmartAssociate", "text": "Walmart Associate" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "292944678", "rating": 1, "reviewSubmissionTime": "11/24/2022", "reviewText": "Well I was suppose to receive this by November 15th, here it is November 24th and no PS5! When I look at the tracking of it all it says is placed! I call Walmart and they tell me to cancel it and buy another one! Are you serious?! So I have to pay atleast $60 more?! I want the PS5 that I originally bought! My mother gave me money toward this on October 16th, she passed on October 18th very unexpectedly. This PlayStation means a lot to my son, plus he works at Walmart! I can't believe I'm have this goose chase like this when I should be mourning my mother, not worried about if my son is going to get his PlayStation or not! I'll gladly change my review when I get the console!", "reviewTitle": "Where is PlayStation?!", "reviewReferenceId": "5e4b0aa7-627c-5394-8cef-e07f1dcdcd30", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 9, "positiveFeedback": 13, "userNickname": "Krystal", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] }, { "reviewId": "355537338", "rating": 1, "reviewSubmissionTime": "8/28/2024", "reviewText": "Zero stars!!! Never received package!!! Still waiting for UPS to finish investigating what happened to it, Walmart was no help at all, if u want a ps5 get it in store don't buy online!!! Walmart will just rip u off!!!", "reviewTitle": "Never got package", "reviewReferenceId": "0b7d9414-344b-5e5b-a055-c26891cc0244", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 0, "positiveFeedback": 0, "userNickname": "Aj", "fulfilledBy": "Seller", "status": null, "sellerName": "Hyper-Tech (Record S/N)", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Size", "value": "667.2GB" }, { "name": "Color", "value": "White" } ] }, { "reviewId": "290864469", "rating": 1, "reviewSubmissionTime": "11/8/2022", "reviewText": "Your delivery was way late. The box was so damaged that I was worried that it my PS5 was going to be broken. And no it was not due to shipping. It was inside the shipping box. The damage occurred before the unit was placed in the shipping box as the shipping box was undamaged. I will never ever order from Walmart again!", "reviewTitle": "AWFUL AWFUL AWFUL", "reviewReferenceId": "a3e95097-e058-534f-bef9-4eede9868b61", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 5, "positiveFeedback": 7, "userNickname": "Chris", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": [], "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [] } ], "condition": null, "selectedFilters": { "conditionTypeCodes": null }, "ratingValueFiveCount": 4094, "ratingValueFourCount": 126, "ratingValueOneCount": 206, "ratingValueThreeCount": 47, "ratingValueTwoCount": 22, "roundedAverageOverallRating": 4.8, "topNegativeReview": { "reviewId": "292944678", "rating": 1, "reviewSubmissionTime": "11/24/2022", "userNickname": "Krystal", "negativeFeedback": 9, "positiveFeedback": 13, "reviewText": "Well I was suppose to receive this by November 15th, here it is November 24th and no PS5! When I look at the tracking of it all it says is placed! I call Walmart and they tell me to cancel it and buy another one! Are you serious?! So I have to pay atleast $60 more?! I want the PS5 that I originally bought! My mother gave me money toward this on October 16th, she passed on October 18th very unexpectedly. This PlayStation means a lot to my son, plus he works at Walmart! I can't believe I'm have this goose chase like this when I should be mourning my mother, not worried about if my son is going to get his PlayStation or not! I'll gladly change my review when I get the console!", "reviewTitle": "Where is PlayStation?!", "reviewReferenceId": "5e4b0aa7-627c-5394-8cef-e07f1dcdcd30", "originalLanguage": "English", "originalLocale": null, "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "media": null }, "topPositiveReview": { "reviewId": "300523008", "rating": 5, "reviewSubmissionTime": "2/15/2023", "userNickname": "Kyle", "negativeFeedback": 2, "positiveFeedback": 13, "reviewText": "Im so happy with my ps5. After the release of Hogwarts Legacy, I just couldn’t wait any longer to get my ps5. I was able to get one shipped and sold by Walmart directly while they were in stock for $499. 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I also provided written instructions to place the item behind a corner by our front door. Instead, the driver just left it, on the ground, directly in front of the front door, easily visible from the street. 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Wasn't the case for me. Not crazy about the specs, but for $650 I'm willing to compromise.", "reviewTitle": "Brand new!", "reviewReferenceId": "9e797461-328d-5eeb-8bc2-9c954c0a32cb", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 1, "positiveFeedback": 4, "userNickname": "Scott", "fulfilledBy": null, "status": null, "sellerName": "Walmart.com", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Space Gray" } ] }, { "reviewId": "392175756", "rating": 4, "reviewSubmissionTime": "7/17/2025", "reviewText": "If you are looking for a budget friendly laptop that still works in 2025, the 2020 m1 air is still worth it, but beware, since walmart holds these unopened devices for so long, the battery may be dead. 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BUT AS FAR AS PRICE IT WAS GREAT THE APP KEPT HAVING TECHNICAL ISSUES THE ENTIRE 24 HOURS I WAS TRYING TO ORDER IT THATS THE ONLY DOWNSIDE! Delivery was quick and the driver was very nice!", "reviewTitle": "MacBook", "reviewReferenceId": "cbd09198-cc7e-5ce7-a234-4b53a1a0ed05", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 0, "positiveFeedback": 0, "userNickname": "anonymous", "fulfilledBy": "Walmart", "status": "APPROVED", "sellerName": "Walmart.com", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Space Gray" } ] }, { "reviewId": "354868949", "rating": 1, "reviewSubmissionTime": "8/21/2024", "reviewText": "Shipping delayed by days. Package delivery “signed” by delivery driver. I have cameras. Driver didn't even knock on door. Buy from Apple!!! Was told package had to be signed for so took vacation day off work. I could have paid a little more directly at the Apple Store for a newer model after taking into account delayed shipping and days of work. Lesson learned!!", "reviewTitle": "Worse service ever!!", "reviewReferenceId": "ef1cddc9-9f51-5dc8-8dae-e56259a20c63", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 2, "positiveFeedback": 14, "userNickname": "Teresa", "fulfilledBy": "Walmart", "status": null, "sellerName": "Walmart.com", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Space Gray" } ] }, { "reviewId": "353297987", "rating": 1, "reviewSubmissionTime": "8/6/2024", "reviewText": "I NEVER RECEIVED THE ITEM.... IT IS NOW STUCK AT A WAREHOUSE>>>A MAJOR PAIN. SO I CANNOT STATE ANYTHING ABOUT THE QUALITY OF THE ITEM SINCE I NEVER RECEIVED IT. SO ONE STAR WAS GIVEN... SINCE I HAVE ABSOLUTELY NOTHING TO COMPARE. ZIP...ZERO...ZILTCH. DON'T HAVE THE ITEM. WAS RETURNED TO THE WAREHOUSE...", "reviewTitle": null, "reviewReferenceId": "a6a76c3a-a960-556e-83b8-2b1a55b711b7", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 0, "positiveFeedback": 3, "userNickname": "WalmartCustomer", "fulfilledBy": null, "status": null, "sellerName": null, "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "IncentivizedReviewYes", "contentType": "REVIEW", "glassBadge": { "id": "IncentivizedReview", "text": "Incentivized Review" } }, { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } }, { "badgeType": "Custom", "id": "PrizeIncentive", "contentType": "REVIEW", "glassBadge": { "id": "IncentivizedReview", "text": "Incentivized Review" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Space Gray" } ] }, { "reviewId": "342949453", "rating": 1, "reviewSubmissionTime": "4/29/2024", "reviewText": "Fedex delivered my package to the wrong door I opened a case with them called Walmart their supervisor hung up in my face and stated he had my signature in front of his face and was rude and disgusting. This is the image fedex provided NOT MY SIGNATURE and I provided my RING CAM FOOTAGE. Never ordering electronics online from here again. Disputing with my bank as well as filing a police report and formal complaint with Walmart Delivery for how I was treated even as an employee.", "reviewTitle": null, "reviewReferenceId": "d6736fba-57b0-5c3a-9eb1-b988aaf6badf", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 16, "positiveFeedback": 61, "userNickname": "Ronisha", "fulfilledBy": null, "status": null, "sellerName": "Walmart.com", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } }, { "badgeType": "Affiliation", "id": "Staff", "contentType": "REVIEW", "glassBadge": { "id": "WalmartAssociate", "text": "Walmart Associate" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Gold" } ] }, { "reviewId": "346080785", "rating": 1, "reviewSubmissionTime": "6/2/2024", "reviewText": "NOT NEW! This is my second attempt on receiving a new MacBook Air this time I received it in basic Walmart bag no plastic seal around package so I opened it while the driver was there looked inside the laptop didn't have it out. The bottom was all scratched up they definitely did a deal with Apple and are selling all of their returned damaged MacBooks. And for the Walmart rep, when you read this, I will delete this review when you make it right", "reviewTitle": "GREAT DEAL FOR A USED AND SCRATCHED LAPTOP", "reviewReferenceId": "8999dcb9-100e-5981-a330-75780806ec57", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 15, "positiveFeedback": 35, "userNickname": "Adrian", "fulfilledBy": null, "status": null, "sellerName": "Walmart.com", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Space Gray" } ] }, { "reviewId": "389439727", "rating": 1, "reviewSubmissionTime": "6/22/2025", "reviewText": "I never received this item Walmart still made me pay for it after being told that I would be issued a refund. This item required a signature upon delivery I was in the hospital at the time so no one was at my residence to give a signature again no item and still being charged", "reviewTitle": "Scam", "reviewReferenceId": "52ffa664-b4bf-585f-929a-289935604264", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 0, "positiveFeedback": 0, "userNickname": "anonymous", "fulfilledBy": "Walmart", "status": "APPROVED", "sellerName": "Walmart.com", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Gold" } ] }, { "reviewId": "387459820", "rating": 1, "reviewSubmissionTime": "6/2/2025", "reviewText": "Purchased for my daughter's graduation gift, 2 and a half months before her grad date. Gave it to her yesterday and when she opened it the battery was malfunctioned. Even tho it was opened for 1 day Walmart would do nothing (Due to us ordering months before). Currently working directly with apple to try resolve. Huge bummer for us and our daughter. Lesson learned…", "reviewTitle": "Malfunctioned battery", "reviewReferenceId": "48107f64-83ed-5ab2-80ee-b0ebb9b989eb", "originalLanguage": "English", "originalLocale": "en_US", "translatedLanguage": "English", "translatedLocale": "en", "showTranslationCTA": false, "negativeFeedback": 0, "positiveFeedback": 0, "userNickname": "Katie", "fulfilledBy": "Walmart", "status": "APPROVED", "sellerName": "Walmart.com", "conditionGroupCode": null, "condition": null, "userBadges": null, "media": null, "photos": null, "badges": [ { "badgeType": "Custom", "id": "VerifiedPurchaser", "contentType": "REVIEW", "glassBadge": { "id": "VerifiedPurchaser", "text": "Verified Purchase" } } ], "clientResponses": null, "syndicationSource": null, "snippetFromTitle": null, "features": [ { "name": "Color", "value": "Space Gray" } ] } ], "condition": null, "selectedFilters": { "conditionTypeCodes": null }, "ratingValueFiveCount": 5881, "ratingValueFourCount": 317, "ratingValueOneCount": 340, "ratingValueThreeCount": 103, "ratingValueTwoCount": 55, "roundedAverageOverallRating": 4.7, "topNegativeReview": { "reviewId": "354868949", "rating": 1, "reviewSubmissionTime": "8/21/2024", "userNickname": "Teresa", "negativeFeedback": 2, "positiveFeedback": 14, "reviewText": "Shipping delayed by days. Package delivery “signed” by delivery driver. I have cameras. Driver didn't even knock on door. Buy from Apple!!! Was told package had to be signed for so took vacation day off work. I could have paid a little more directly at the Apple Store for a newer model after taking into account delayed shipping and days of work. 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