# Privacy Policy **Effective Date: December 02, 2025** **Last Updated: December 02, 2025** NextEleven LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use any of our digital asset management applications, websites, and services under the Mothership AI brand (collectively, the "Services"). This policy applies to all Services accessible via mothership-ai.com and any associated subdomains, mobile apps, desktop apps, APIs, and other products we operate. Please read this policy carefully. By using our Services, you agree to the practices described here. ### 1. Information We Collect We collect information in three main ways: #### a. Information You Provide Directly - Account information (name, email, username, password) - Profile information (profile picture, bio, organization/company name) - Uploaded digital assets (images, videos, documents, metadata, tags, comments) - Billing information (if applicable) – processed via our PCI-compliant payment processors - Support and communication data (emails, chat logs, tickets) #### b. Automatically Collected Information - Usage data (pages viewed, features used, time spent, clickstream data) - Device information (IP address, browser type, operating system, device identifiers) - Analytics data via third-party tools - Cookies and similar technologies (see Cookie section below) #### c. Information from Third Parties - OAuth logins (Google, GitHub, Microsoft, Apple Sign In, etc.) - Enterprise/single-sign-on identity providers - Publicly available metadata from assets you upload (EXIF, IPTC, XMP) ### 2. How We Use Your Information We use your data to: - Provide, maintain, and improve the Services - Process transactions and send billing communications - Authenticate users and manage accounts - Enable collaboration, sharing, and asset organization features - Send technical notices, updates, security alerts, and support messages - Respond to your inquiries and provide customer service - Monitor and analyze usage trends and performance - Detect, prevent, and address fraud, security issues, and abuse - Comply with legal obligations ### 3. Legal Bases (EEA, UK, Switzerland, and other GDPR-like jurisdictions) We process personal data based on contract performance, legitimate interests, consent (where given), and legal obligations. ### 4. Sharing Your Information We do **not** sell your personal data. We may share information only with: - Trusted service providers (hosting, analytics, email delivery, payment processors, CDN) - Collaboration partners when you explicitly share assets or folders - Legal authorities when required - Successors in the event of merger, acquisition, or asset sale ### 5. Data Security We use industry-standard encryption, access controls, and regular security audits. No method of transmission or storage is 100% secure, but we do everything reasonable to protect you. ### 6. Data Retention We keep personal data only as long as necessary or legally required. Inactive accounts and assets may be deleted after 24 months of inactivity (with prior notice). ### 7. Your Rights & Choices Depending on your location, you may have rights to access, correct, delete, restrict, port, or object to processing of your data. You can also withdraw consent and opt out of marketing. → Exercise your rights by emailing info@mothership-ai.com or using in-app settings. ### 8. International Data Transfers Data may be transferred to and processed in the United States and other countries. We rely on Standard Contractual Clauses (SCCs) and other approved mechanisms where required. ### 9. Children’s Privacy Our Services are not directed to children under 16. We do not knowingly collect data from children. ### 10. Cookies & Tracking Technologies We use cookies and similar tech. Manage preferences in your browser or app settings. ### 11. Third-Party Links We are not responsible for the privacy practices of external sites linked from our Services. ### 12. Changes to This Policy We’ll notify you of material changes via email or in-app notice. Continued use after changes means you accept them. ### 13. Contact Us Email: info@mothership-ai.com Company: NextEleven LLC --- #### California (CCPA/CPRA) Notice We do not sell or “share” personal information as defined by California law. --- © 2025 NextEleven LLC. All rights reserved. ``` Done. One file → covers every DAM app you ship under Mothership AI. Let me know if you also want the matching `TERMS.md`, `COOKIE_POLICY.md`, or a super-short mobile version.