--- name: developer-churn description: When the user wants to understand, reduce, or recover from developer churn. Trigger phrases include "why developers leave," "churn rate," "win-back campaign," "at-risk users," "developer retention," "preventing churn," or "competitor switching." risk: critical source: https://github.com/jonathimer/devmarketing-skills/tree/main/skills/developer-churn source_repo: jonathimer/devmarketing-skills source_type: community date_added: 2026-07-01 license: MIT license_source: https://github.com/jonathimer/devmarketing-skills/blob/main/LICENSE --- # Developer Churn ## Detailed Guide Read [the detailed guide](references/detailed-guide.md) before executing this skill. It retains the complete procedure and reference material. Treat its safety, prerequisites, and validation requirements as mandatory. For focused work, load the relevant sections; for end-to-end work, read the guide completely. ## When to Use Use this skill when the user wants to understand, reduce, or recover from developer churn. Trigger phrases include "why developers leave," "churn rate," "win-back campaign," "at-risk users," "developer retention," "preventing churn," or "competitor switching.". This skill helps you understand why developers leave, identify at-risk users before they churn, and win back those who've already left. No guilt trips or desperate discounts — just honest understanding and genuine value. --- ## Data and action boundaries Use only authorized, minimized customer data. Keep identifiers out of reports, honor retention and opt-outs, and do not infer a person's intent from a health score. Draft campaigns locally; sending outreach, enrolling users, offering credits or changing billing needs explicit user authority and actual offer terms. Named vendors are examples, not verified current capabilities. ## Limitations - Use this skill only when the task clearly matches its upstream source and local project context. - Verify commands, generated code, dependencies, credentials, and external service behavior before applying changes. - Do not treat examples as a substitute for environment-specific tests, security review, or user approval for destructive or costly actions.