Privacy Policy for NCR Metro Mate App

Effective Date: 17 January 2026

NCR Metro Mate App (“we”, “our”, or “us”) provides metro-related information such as routes, stations, and general travel guidance for the Delhi NCR region. This app is provided for informational purposes only and is available free of charge.

This Privacy Policy explains how information is collected, used, and shared when you use our app.

Information Collection and Use

The NCR Metro Mate App does not require user registration and does not directly collect personal information such as name, email address, phone number, or address.

However, the app uses third-party advertising services that may collect limited information automatically in order to display advertisements and improve service quality.

Third-Party Services

The app uses the following third-party service:

Google AdMob (for displaying ads)

Google AdMob may collect certain information such as:

Device identifiers (e.g., Advertising ID)

IP address

App usage data

Crash and performance data

This data is collected in accordance with Google’s own Privacy Policy.

🔗 Google Privacy Policy:
https://policies.google.com/privacy

We do not control how third-party services collect or use data. Users are advised to review their respective privacy policies.

Log Data

In case of an app error or crash, the app may rely on system-generated log data provided by Android or Google Play services.
This data may include device information, app version, and error details.
We do not personally access, store, or misuse this data.

Data Storage

The app itself does not store any personal or sensitive user data on external servers.
Any data collected by third-party services is handled according to their respective policies.

Security

We value your trust and strive to use commercially acceptable means to protect the app.
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Websites

The app may contain links to external websites for additional information.
We are not responsible for the content or privacy practices of these external sites.
Users are encouraged to review the Privacy Policies of any third-party websites they visit.

Children’s Privacy

The NCR Metro Mate App is suitable for general audiences.
We do not knowingly collect any personal information from children under the age of 13.

If you believe that a child has provided personal information through third-party services, please contact us so appropriate action can be taken.

Disclaimer

This app is not an official Delhi Metro (DMRC) application and is not affiliated with DMRC.
All information provided is for general guidance purposes only.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated effective date.
Continued use of the app after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us:

📧 Email: sidreactorx@gmail.com