{ "model_name": "gpt-live-1", "model_organization": "OpenAI", "submitting_organization": "OpenAI", "submission_date": "2026-09-16", "submission_type": "custom", "modality": "voice", "contact_info": { "email": "jiayuhuang@openai.com", "name": "Jiayu Huang", "github": "jiayuhuang-openai" }, "results": { "banking_knowledge": { "pass_1": 37.11340206185567, "retrieval_config": "alltools" } }, "is_new": true, "trajectories_available": true, "trajectory_files": { "banking_knowledge": "banking-high-elevenlabs" }, "methodology": { "evaluation_date": "2026-09-16", "tau2_bench_version": "1.0.1", "user_simulator": "gpt-5.5 (xhigh)", "notes": "Custom voice evaluation on all 97 banking_knowledge base tasks, regular speech, alltools retrieval, one trial. Run seed 300; trial 0 seed 626729. Agent openai_live:gpt-live-1 delegates to gpt-6-astra at high effort, with marin voice and priority service. Caller openai/responses/gpt-5.5 uses xhigh effort and ElevenLabs eleven_v3 with native persona voices; full reviewer openai/gpt-5.5. Native error and hallucination retry limits are three; one 15-worker controller. Sierra tau2-bench 1.0.1, base 2174a603f6d014ef94473ffa95957f6ce27100db, with local execution/resource changes; task definitions, policies, prompts and native grading logic unchanged. The entire high run was selected from two complete ElevenLabs candidates (high and xhigh), with no per-task best-of mixing. Includes all 97 canonical histories, combined both.wav recordings, native label files, and original rewards and reviews. Differs from the 2026-09-09 GPT Live custom entry (medium backend effort, default Anthropic hallucination reviewer, 31.96% banking) in backend effort, service tier, and hallucination reviewer; task definitions, seed, voices and personas are identical. Sierra verification: checksums verified; 36/97 recounted; re-graded on main with embedded and fresh task definitions (0 flips); interaction_metrics recomputed (exact match). The run's results.json recorded audio_native_config.live_config.service_tier='priority', a field not in the public tau2-bench LiveConfig schema; it was removed from the hosted results.json so the trajectories load with public tooling, and no other trajectory content was modified.", "verification": { "modified_prompts": false, "omitted_questions": false } }, "voice_config": { "provider": "OpenAI", "model": "gpt-live-1", "tick_duration_seconds": 0.2, "max_steps_seconds": 1200.0, "user_tts_provider": "elevenlabs/eleven_v3" }, "interaction_metrics": { "version": "1.0", "config": { "tick_duration_sec": 0.2, "no_yield_window_sec": 2.0, "backchannel_yield_window_sec": 1.0, "vocal_tic_yield_window_sec": 1.0, "non_directed_yield_window_sec": 1.0, "vocal_tic_response_window_sec": 2.0, "non_directed_response_window_sec": 2.0 }, "domains": { "banking_knowledge": { "response_latency_mean": 3.4426586102719052, "yield_latency_mean": 1.1193181818181819, "response_rate": 0.8738120380147836, "yield_rate": 0.25844346549192365, "agent_interruption_rate": 0.15469904963041184, "selectivity_backchannel": 0.8421052631578947, "selectivity_vocal_tic": 0.7045454545454546, "selectivity_non_directed": 0.6923076923076923, "counts": { "n_simulations": 97, "response_total": 1894, "yield_total": 681, "backchannel_total": 19, "vocal_tic_total": 264, "non_directed_total": 221, "agent_interrupts_count": 293 } } }, "overall": { "response_latency_mean": 3.4426586102719052, "yield_latency_mean": 1.1193181818181819, "response_rate": 0.8738120380147836, "yield_rate": 0.25844346549192365, "agent_interruption_rate": 0.15469904963041184, "selectivity_backchannel": 0.8421052631578947, "selectivity_vocal_tic": 0.7045454545454546, "selectivity_non_directed": 0.6923076923076923, "counts": { "n_simulations": 97, "response_total": 1894, "yield_total": 681, "backchannel_total": 19, "vocal_tic_total": 264, "non_directed_total": 221, "agent_interrupts_count": 293 } } }, "reasoning_effort": "Backend: GPT-6 Astra (high)", "references": [ { "title": "OpenAI Live provider integration", "url": "https://github.com/sierra-research/tau2-bench/pull/523", "type": "github" }, { "title": "OpenAI Live prompt templates and evaluation runner", "url": "https://github.com/sierra-research/tau2-bench/pull/527", "type": "github" } ], "model_release": { "release_date": "2026-09-10", "announcement_url": "https://openai.com/index/introducing-gpt-live-1-in-the-api/", "announcement_title": "Build more natural voice experiences with GPT-Live-1 in the API" } }