{ "model_name": "qwen3.5-omni-plus-realtime", "model_organization": "Qwen", "submitting_organization": "Sierra", "submission_date": "2026-08-06", "submission_type": "standard", "modality": "voice", "contact_info": { "email": "keshav@sierra.ai", "name": "Sierra Research Team" }, "results": { "retail": { "pass_1": 46.49122807017544, "cost": 0.580765906741573 }, "airline": { "pass_1": 54.0, "cost": 0.5397773999999999 }, "telecom": { "pass_1": 60.526315789473685, "cost": 1.467414694736842 } }, "is_new": true, "trajectories_available": true, "trajectory_files": { "airline": "airline_regular_qwen", "retail": "retail_regular_qwen", "telecom": "telecom_regular_qwen" }, "methodology": { "evaluation_date": "2026-08-05", "tau2_bench_version": "1.0.1", "user_simulator": "v1.0", "notes": "Full-duplex audio-native evaluation using regular speech complexity (realistic audio conditions). 1 trial per task.", "verification": { "modified_prompts": false, "omitted_questions": false } }, "voice_config": { "provider": "qwen", "model": "qwen3.5-omni-plus-realtime", "tick_duration_seconds": 0.2, "max_steps_seconds": 1200.0, "user_tts_provider": "elevenlabs/eleven_v3" }, "interaction_metrics": { "version": "1.0", "config": { "tick_duration_sec": 0.2, "no_yield_window_sec": 2.0, "backchannel_yield_window_sec": 1.0, "vocal_tic_yield_window_sec": 1.0, "non_directed_yield_window_sec": 1.0, "vocal_tic_response_window_sec": 2.0, "non_directed_response_window_sec": 2.0 }, "domains": { "airline": { "response_latency_mean": 1.7473451327433622, "yield_latency_mean": 0.9282352941176472, "response_rate": 0.9847494553376906, "yield_rate": 0.8374384236453202, "agent_interruption_rate": 0.41830065359477125, "selectivity_backchannel": 0.926829268292683, "selectivity_vocal_tic": 0.3770491803278688, "selectivity_non_directed": 0.18367346938775508, "counts": { "n_simulations": 50, "response_total": 459, "yield_total": 406, "backchannel_total": 41, "vocal_tic_total": 61, "non_directed_total": 49, "agent_interrupts_count": 192 } }, "retail": { "response_latency_mean": 1.706824925816023, "yield_latency_mean": 0.9324855491329481, "response_rate": 0.9931237721021611, "yield_rate": 0.9124472573839663, "agent_interruption_rate": 0.35952848722986247, "selectivity_backchannel": 0.7439024390243902, "selectivity_vocal_tic": 0.37755102040816324, "selectivity_non_directed": 0.15596330275229353, "counts": { "n_simulations": 114, "response_total": 1018, "yield_total": 948, "backchannel_total": 82, "vocal_tic_total": 98, "non_directed_total": 109, "agent_interrupts_count": 366 } }, "telecom": { "response_latency_mean": 1.6407796101948993, "yield_latency_mean": 0.9368817710786622, "response_rate": 0.9977561705310396, "yield_rate": 0.9558757316524088, "agent_interruption_rate": 0.30553477935676887, "selectivity_backchannel": 0.8493150684931507, "selectivity_vocal_tic": 0.33624454148471616, "selectivity_non_directed": 0.09569377990430628, "counts": { "n_simulations": 114, "response_total": 2674, "yield_total": 2221, "backchannel_total": 73, "vocal_tic_total": 229, "non_directed_total": 209, "agent_interrupts_count": 817 } } }, "overall": { "response_latency_mean": 1.6983165562514282, "yield_latency_mean": 0.9325342047764192, "response_rate": 0.9918764659902971, "yield_rate": 0.9019204708938985, "agent_interruption_rate": 0.36112130672713416, "selectivity_backchannel": 0.8400155919367412, "selectivity_vocal_tic": 0.3636149140735827, "selectivity_non_directed": 0.14511018401478495, "counts": { "agent_interrupts_count": 1375, "backchannel_total": 196, "n_simulations": 278, "non_directed_total": 367, "response_total": 4151, "vocal_tic_total": 388, "yield_total": 3575 } } }, "model_release": { "release_date": "2026-03-30", "announcement_url": "https://www.alibabacloud.com/help/en/model-studio/qwen-omni", "announcement_title": "Qwen-Omni Models | Alibaba Cloud Model Studio" } }