--- name: internal-comms description: Write internal communications using company formats. Use when writing status reports, leadership updates, company newsletters, FAQs, incident reports, project updates, or any internal communications. source: anthropics/skills license: Apache-2.0 --- # Internal Communications ## Document Types ### Status Report ```markdown # [Project Name] Status Report **Date:** [Date] **Author:** [Name] **Status:** 🟢 On Track / 🟡 At Risk / 🔴 Blocked ## Summary [2-3 sentence overview] ## Progress This Week - Completed: [items] - In Progress: [items] - Blocked: [items with owners] ## Key Metrics | Metric | Target | Actual | Trend | |--------|--------|--------|-------| | [Metric] | [Target] | [Actual] | ⬆️/➡️/⬇️ | ## Next Week - [Planned items] ## Risks & Mitigations | Risk | Impact | Mitigation | Owner | |------|--------|------------|-------| | [Risk] | H/M/L | [Action] | [Name] | ## Asks - [Any blockers needing escalation] ``` ### Leadership Update ```markdown # [Team] Update - [Date] ## TL;DR [One paragraph executive summary - the only thing busy execs will read] ## Wins - [Key accomplishment with impact] - [Key accomplishment with impact] ## Challenges - [Challenge]: [What we're doing about it] ## Key Decisions Needed 1. [Decision]: [Context, options, recommendation] ## Metrics Dashboard [Include 3-5 key metrics with trends] ``` ### Incident Report ```markdown # Incident Report: [Title] **Severity:** P0/P1/P2/P3 **Duration:** [Start] - [End] **Impact:** [User/revenue impact] **Status:** Resolved/Monitoring/Active ## Timeline | Time (UTC) | Event | |------------|-------| | [Time] | [What happened] | ## Root Cause [Clear explanation of what went wrong] ## Resolution [What was done to fix it] ## Action Items | Item | Owner | Due Date | Status | |------|-------|----------|--------| | [Action] | [Name] | [Date] | ⬜/✅ | ## Lessons Learned - [What we learned] - [What we'll do differently] ``` ### All-Hands Announcement ```markdown # [Announcement Title] Hey team, [Opening that sets context] **What's happening:** [Clear, simple explanation] **Why it matters:** [Impact and benefits] **What you need to do:** [Specific actions if any] **Timeline:** - [Date]: [Milestone] - [Date]: [Milestone] **Questions?** [Where to ask] [Sign-off] ``` ## Writing Principles 1. **Lead with the bottom line** - Busy readers skim 2. **Be specific** - Numbers > adjectives 3. **Own problems** - "We missed" not "It was missed" 4. **Action-oriented** - Every problem has a next step 5. **Appropriate tone** - Match urgency to content