{
    "$schema": "http://json-schema.org/schema#",
    "$schemaVersion": "0.1.0",
    "modelTags": "",
    "$id": "https://smart-data-models.github.io/dataModel.IssueTracking/service_requests/schema.json",
    "title": "FIWARE - Open311 Service Requests",
    "description": "An entity of type ServiceRequest is an acceptable Open 311 service request. Such entity encompasses all the properties defined by Open 311 at POST Service Request and GET Service Request.",
    "type": "object",
    "allOf": [
        {
            "$ref": "https://smart-data-models.github.io/data-models/common-schema.json#/definitions/GSMA-Commons"
        },
        {
            "$ref": "https://smart-data-models.github.io/data-models/common-schema.json#/definitions/Location-Commons"
        },
        {
            "properties": {
                "type": {
                    "type": "string",
                    "enum": [
                        "service_requests"
                    ],
                    "description": "Property. NGSI Entity type. It has to be service_requests. Enum:'service_requests'"
                },
                "service_request_id": {
                    "type": "string",
                    "description": "Property. The unique ID of the service request created"
                },
                "jurisdiction_id": {
                    "type": "string",
                    "description": "Property. The unique ID of the legal entity of the service (i.e. city)"
                },
                "service_code": {
                    "type": "string",
                    "description": "Property. The unique identifier for the service request type"
                },
                "service_name": {
                    "type": "string",
                    "description": "Property. The human readable name of the service request type"
                },
                "agency_responsible": {
                    "type": "string",
                    "description": "Property. Please note that this is semantically equivalent to the provider property (name subproperty) of schema.org. Model:'http://schema.org/provider'"
                },
                "service_notice": {
                    "type": "string",
                    "description": "Property. Information about the action expected to fulfill the request or otherwise address the information reported"
                },
                "status": {
                    "type": "string",
                    "description": "Property. Allows one to search for requests which have a specific status. This defaults to all statuses; can be declared multiple times, comma delimited. Enum:'open, closed'",
                    "enum": [
                        "closed",
                        "open"
                    ]
                },
                "status_notes": {
                    "type": "string",
                    "description": "Property. Explanation of why status was changed to current state or more details on current status than conveyed with status alone"
                },
                "requested_datetime": {
                    "type": "string",
                    "description": "Property. The date and time when the service request was made. Model:'https://schema.org/DateTime'"
                },
                "updated_datetime": {
                    "type": "string",
                    "description": "Property. The date and time when the service request was last modified. For requests with status=closed, this will be the date the request was closed. Model:'https://schema.org/DateTime'"
                },
                "expected_datetime": {
                    "type": "string",
                    "description": "Property. The date and time when the service request can be expected to be fulfilled. This may be based on a service-specific service level agreement. Model:'https://schema.org/DateTime'"
                },
                "media_url": {
                    "type": "string",
                    "description": "Property. A URL to media associated with the request, eg an image. Model:'https://schema.org/URL'"
                },
                "email": {
                    "$ref": "https://smart-data-models.github.io/data-models/common-schema.json#/definitions/email"
                },
                "first_name": {
                    "$ref": "https://smart-data-models.github.io/data-models/common-schema.json#/definitions/Person-Commons/properties/person/properties/givenName"
                },
                "last_name": {
                    "$ref": "https://smart-data-models.github.io/data-models/common-schema.json#/definitions/Person-Commons/properties/person/properties/familyName"
                },
                "phone": {
                    "$ref": "https://smart-data-models.github.io/data-models/common-schema.json#/definitions/Person-Commons/properties/person/properties/telephone"
                },
                "device_id": {
                    "anyOf": [
                        {
                            "type": "string",
                            "minLength": 1,
                            "maxLength": 256,
                            "pattern": "^[\\w\\-\\.\\{\\}\\$\\+\\*\\[\\]`|~^@!,:\\\\]+$",
                            "description": "Property. Identifier format of any NGSI entity"
                        },
                        {
                            "type": "string",
                            "format": "uri",
                            "description": "Property. Identifier format of any NGSI entity"
                        }
                    ],
                    "description": "Relationship. The unique device ID of the device submitting the request. This is usually only used for mobile devices. Model:'https://schema.org/URL'"
                }
            },
            "account_id": {
                "anyOf": [
                    {
                        "type": "string",
                        "minLength": 1,
                        "maxLength": 256,
                        "pattern": "^[\\w\\-\\.\\{\\}\\$\\+\\*\\[\\]`|~^@!,:\\\\]+$",
                        "description": "Property. Identifier format of any NGSI entity"
                    },
                    {
                        "type": "string",
                        "format": "uri",
                        "description": "Property. Identifier format of any NGSI entity"
                    }
                ],
                "description": "Relationship. The unique ID for the user account of the person submitting the request. Model:'https://schema.org/URL'"
            },
            "address_string": {
                "type": "string",
                "description": "Property. Human entered address or description of location. This is required if no lat/long or address_id are provided. This should be written from most specific to most general geographic unit, eg address number or cross streets, street name, neighborhood/district, city/town/village, county, postal code"
            },
            "attributes": {
                "type": "array",
                "description": "Property. Variable attributes of the request response",
                "items": {
                    "type": "object",
                    "properties": {
                        "variable": {
                            "type": "boolean"
                        },
                        "code": {
                            "type": "string"
                        },
                        "datatype": {
                            "type": "string",
                            "enum": [
                                "string",
                                "number",
                                "datetime",
                                "singlevaluelist",
                                "multivaluelist"
                            ]
                        },
                        "required": {
                            "type": "boolean"
                        },
                        "datatype_description": {
                            "type": "string"
                        },
                        "order": {
                            "type": "integer",
                            "minimum": 1
                        },
                        "description": {
                            "type": "string"
                        },
                        "values": {
                            "type": "array",
                            "items": {
                                "type": "object",
                                "properties": {
                                    "key": {
                                        "type": "number"
                                    },
                                    "name": {
                                        "type": "string"
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    ],
    "required": [
        "id",
        "type"
    ]
}