---
name: telnyx-ai-assistants-ruby
description: >-
  AI voice assistants with custom instructions, knowledge bases, and tool
  integrations.
metadata:
  author: telnyx
  product: ai-assistants
  language: ruby
  generated_by: telnyx-ext-skills-generator
  profile: northstar-v2
---

<!-- Auto-generated from Telnyx OpenAPI specs. Do not edit. -->

# Telnyx AI Assistants - Ruby

## Installation

```bash
gem install telnyx
```

## Setup

```ruby
require "telnyx"

client = Telnyx::Client.new(
  api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted
)
```

All examples below assume `client` is already initialized as shown above.

## Error Handling

All API calls can fail with network errors, rate limits (429), validation errors (422),
or authentication errors (401). Always handle errors in production code:

```ruby
assistant = client.ai.assistants.create(instructions: "You are a helpful assistant.", model: "openai/gpt-4o", name: "my-resource")
puts(assistant)
```

Common error codes: `401` invalid API key, `403` insufficient permissions,
`404` resource not found, `422` validation error (check field formats),
`429` rate limited (retry with exponential backoff).

## Important Notes

- **Phone numbers** must be in E.164 format (e.g., `+13125550001`). Include the `+` prefix and country code. No spaces, dashes, or parentheses.
- **Pagination:** Use `.auto_paging_each` for automatic iteration: `page.auto_paging_each { |item| puts item.id }`.

## Reference Use Rules

Do not invent Telnyx parameters, enums, response fields, or webhook fields.

- If the parameter, enum, or response field you need is not shown inline in this skill, read [references/api-details.md](references/api-details.md) before writing code.
- Before using any operation in `## Additional Operations`, read [the optional-parameters section](references/api-details.md#optional-parameters) and [the response-schemas section](references/api-details.md#response-schemas).

## Core Tasks

### Create an assistant

Assistant creation is the entrypoint for any AI assistant integration. Agents need the exact creation method and the top-level fields returned by the SDK.

`client.ai.assistants.create()` — `POST /ai/assistants`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `name` | string | Yes |  |
| `model` | string | Yes | ID of the model to use. |
| `instructions` | string | Yes | System instructions for the assistant. |
| `tools` | array[object] | No | The tools that the assistant can use. |
| `tool_ids` | array[string] | No |  |
| `description` | string | No |  |
| ... | | | +12 optional params in [references/api-details.md](references/api-details.md) |

```ruby
assistant = client.ai.assistants.create(instructions: "You are a helpful assistant.", model: "openai/gpt-4o", name: "my-resource")

puts(assistant)
```

Primary response fields:
- `assistant.id`
- `assistant.name`
- `assistant.model`
- `assistant.instructions`
- `assistant.created_at`
- `assistant.description`

### Chat with an assistant

Chat is the primary runtime path. Agents need the exact assistant method and the response content field.

`client.ai.assistants.chat()` — `POST /ai/assistants/{assistant_id}/chat`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `content` | string | Yes | The message content sent by the client to the assistant |
| `conversation_id` | string (UUID) | Yes | A unique identifier for the conversation thread, used to mai... |
| `assistant_id` | string (UUID) | Yes |  |
| `name` | string | No | The optional display name of the user sending the message |

```ruby
response = client.ai.assistants.chat(
  "assistant_id",
  content: "Tell me a joke about cats",
  conversation_id: "42b20469-1215-4a9a-8964-c36f66b406f4"
)

puts(response)
```

Primary response fields:
- `response.content`

### Create an assistant test

Test creation is the main validation path for production assistant behavior before deployment.

`client.ai.assistants.tests.create()` — `POST /ai/assistants/tests`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `name` | string | Yes | A descriptive name for the assistant test. |
| `destination` | string | Yes | The target destination for the test conversation. |
| `instructions` | string | Yes | Detailed instructions that define the test scenario and what... |
| `rubric` | array[object] | Yes | Evaluation criteria used to assess the assistant's performan... |
| `description` | string | No | Optional detailed description of what this test evaluates an... |
| `telnyx_conversation_channel` | object | No | The communication channel through which the test will be con... |
| `max_duration_seconds` | integer | No | Maximum duration in seconds that the test conversation shoul... |
| ... | | | +1 optional params in [references/api-details.md](references/api-details.md) |

```ruby
assistant_test = client.ai.assistants.tests.create(
  destination: "+15551234567",
  instructions: "Act as a frustrated customer who received a damaged product. Ask for a refund and escalate if not satisfied with the initial response.",
  name: "Customer Support Bot Test",
  rubric: [
    {criteria: "Assistant responds within 30 seconds", name: "Response Time"},
    {criteria: "Provides correct product information", name: "Accuracy"}
  ]
)

puts(assistant_test)
```

Primary response fields:
- `assistant_test.test_id`
- `assistant_test.name`
- `assistant_test.destination`
- `assistant_test.created_at`
- `assistant_test.instructions`
- `assistant_test.description`

---

## Important Supporting Operations

Use these when the core tasks above are close to your flow, but you need a common variation or follow-up step.

### Get an assistant

Fetch the current state before updating, deleting, or making control-flow decisions.

`client.ai.assistants.retrieve()` — `GET /ai/assistants/{assistant_id}`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `assistant_id` | string (UUID) | Yes |  |
| `call_control_id` | string (UUID) | No |  |
| `fetch_dynamic_variables_from_webhook` | boolean | No |  |
| `from` | string (E.164) | No |  |
| ... | | | +1 optional params in [references/api-details.md](references/api-details.md) |

```ruby
assistant = client.ai.assistants.retrieve("550e8400-e29b-41d4-a716-446655440000")

puts(assistant)
```

Primary response fields:
- `assistant.id`
- `assistant.name`
- `assistant.created_at`
- `assistant.description`
- `assistant.dynamic_variables`
- `assistant.dynamic_variables_webhook_url`

### Update an assistant

Create or provision an additional resource when the core tasks do not cover this flow.

`client.ai.assistants.update()` — `POST /ai/assistants/{assistant_id}`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `assistant_id` | string (UUID) | Yes |  |
| `name` | string | No |  |
| `model` | string | No | ID of the model to use. |
| `instructions` | string | No | System instructions for the assistant. |
| ... | | | +16 optional params in [references/api-details.md](references/api-details.md) |

```ruby
assistant = client.ai.assistants.update("550e8400-e29b-41d4-a716-446655440000")

puts(assistant)
```

Primary response fields:
- `assistant.id`
- `assistant.name`
- `assistant.created_at`
- `assistant.description`
- `assistant.dynamic_variables`
- `assistant.dynamic_variables_webhook_url`

### List assistants

Inspect available resources or choose an existing resource before mutating it.

`client.ai.assistants.list()` — `GET /ai/assistants`

```ruby
assistants_list = client.ai.assistants.list

puts(assistants_list)
```

Response wrapper:
- items: `assistants_list.data`

Primary item fields:
- `id`
- `name`
- `created_at`
- `description`
- `dynamic_variables`
- `dynamic_variables_webhook_url`

### Import assistants from external provider

Import existing assistants from an external provider instead of creating from scratch.

`client.ai.assistants.imports()` — `POST /ai/assistants/import`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `provider` | enum (elevenlabs, vapi, retell) | Yes | The external provider to import assistants from. |
| `api_key_ref` | string | Yes | Integration secret pointer that refers to the API key for th... |
| `import_ids` | array[string] | No | Optional list of assistant IDs to import from the external p... |

```ruby
assistants_list = client.ai.assistants.imports(api_key_ref: "my-openai-key", provider: :elevenlabs)

puts(assistants_list)
```

Response wrapper:
- items: `assistants_list.data`

Primary item fields:
- `id`
- `name`
- `created_at`
- `description`
- `dynamic_variables`
- `dynamic_variables_webhook_url`

### Get All Tags

Inspect available resources or choose an existing resource before mutating it.

`client.ai.assistants.tags.list()` — `GET /ai/assistants/tags`

```ruby
tags = client.ai.assistants.tags.list

puts(tags)
```

Primary response fields:
- `tags.tags`

### List assistant tests with pagination

Inspect available resources or choose an existing resource before mutating it.

`client.ai.assistants.tests.list()` — `GET /ai/assistants/tests`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `test_suite` | string | No | Filter tests by test suite name |
| `telnyx_conversation_channel` | string | No | Filter tests by communication channel (e.g., 'web_chat', 'sm... |
| `destination` | string | No | Filter tests by destination (phone number, webhook URL, etc.... |
| ... | | | +1 optional params in [references/api-details.md](references/api-details.md) |

```ruby
page = client.ai.assistants.tests.list

puts(page)
```

Response wrapper:
- items: `page.data`
- pagination: `page.meta`

Primary item fields:
- `name`
- `created_at`
- `description`
- `destination`
- `instructions`
- `max_duration_seconds`

### Get all test suite names

Inspect available resources or choose an existing resource before mutating it.

`client.ai.assistants.tests.test_suites.list()` — `GET /ai/assistants/tests/test-suites`

```ruby
test_suites = client.ai.assistants.tests.test_suites.list

puts(test_suites)
```

Response wrapper:
- items: `test_suites.data`

Primary item fields:
- `data`

### Get test suite run history

Fetch the current state before updating, deleting, or making control-flow decisions.

`client.ai.assistants.tests.test_suites.runs.list()` — `GET /ai/assistants/tests/test-suites/{suite_name}/runs`

| Parameter | Type | Required | Description |
|-----------|------|----------|-------------|
| `suite_name` | string | Yes |  |
| `test_suite_run_id` | string (UUID) | No | Filter runs by specific suite execution batch ID |
| `status` | string | No | Filter runs by execution status (pending, running, completed... |
| `page` | object | No | Consolidated page parameter (deepObject style). |

```ruby
page = client.ai.assistants.tests.test_suites.runs.list("suite_name")

puts(page)
```

Response wrapper:
- items: `page.data`
- pagination: `page.meta`

Primary item fields:
- `status`
- `created_at`
- `updated_at`
- `completed_at`
- `conversation_id`
- `conversation_insights_id`

---

## Additional Operations

Use the core tasks above first. The operations below are indexed here with exact SDK methods and required params; use [references/api-details.md](references/api-details.md) for full optional params, response schemas, and lower-frequency webhook payloads.
Before using any operation below, read [the optional-parameters section](references/api-details.md#optional-parameters) and [the response-schemas section](references/api-details.md#response-schemas) so you do not guess missing fields.

| Operation | SDK method | Endpoint | Use when | Required params |
|-----------|------------|----------|----------|-----------------|
| Trigger test suite execution | `client.ai.assistants.tests.test_suites.runs.trigger()` | `POST /ai/assistants/tests/test-suites/{suite_name}/runs` | Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. | `suite_name` |
| Get assistant test by ID | `client.ai.assistants.tests.retrieve()` | `GET /ai/assistants/tests/{test_id}` | Fetch the current state before updating, deleting, or making control-flow decisions. | `test_id` |
| Update an assistant test | `client.ai.assistants.tests.update()` | `PUT /ai/assistants/tests/{test_id}` | Modify an existing resource without recreating it. | `test_id` |
| Delete an assistant test | `client.ai.assistants.tests.delete()` | `DELETE /ai/assistants/tests/{test_id}` | Remove, detach, or clean up an existing resource. | `test_id` |
| Get test run history for a specific test | `client.ai.assistants.tests.runs.list()` | `GET /ai/assistants/tests/{test_id}/runs` | Fetch the current state before updating, deleting, or making control-flow decisions. | `test_id` |
| Trigger a manual test run | `client.ai.assistants.tests.runs.trigger()` | `POST /ai/assistants/tests/{test_id}/runs` | Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. | `test_id` |
| Get specific test run details | `client.ai.assistants.tests.runs.retrieve()` | `GET /ai/assistants/tests/{test_id}/runs/{run_id}` | Fetch the current state before updating, deleting, or making control-flow decisions. | `test_id`, `run_id` |
| Delete an assistant | `client.ai.assistants.delete()` | `DELETE /ai/assistants/{assistant_id}` | Remove, detach, or clean up an existing resource. | `assistant_id` |
| Get Canary Deploy | `client.ai.assistants.canary_deploys.retrieve()` | `GET /ai/assistants/{assistant_id}/canary-deploys` | Fetch the current state before updating, deleting, or making control-flow decisions. | `assistant_id` |
| Create Canary Deploy | `client.ai.assistants.canary_deploys.create()` | `POST /ai/assistants/{assistant_id}/canary-deploys` | Create or provision an additional resource when the core tasks do not cover this flow. | `versions`, `assistant_id` |
| Update Canary Deploy | `client.ai.assistants.canary_deploys.update()` | `PUT /ai/assistants/{assistant_id}/canary-deploys` | Modify an existing resource without recreating it. | `versions`, `assistant_id` |
| Delete Canary Deploy | `client.ai.assistants.canary_deploys.delete()` | `DELETE /ai/assistants/{assistant_id}/canary-deploys` | Remove, detach, or clean up an existing resource. | `assistant_id` |
| Assistant Sms Chat | `client.ai.assistants.send_sms()` | `POST /ai/assistants/{assistant_id}/chat/sms` | Run assistant chat over SMS instead of direct API chat. | `from`, `to`, `assistant_id` |
| Clone Assistant | `client.ai.assistants.clone_()` | `POST /ai/assistants/{assistant_id}/clone` | Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. | `assistant_id` |
| List scheduled events | `client.ai.assistants.scheduled_events.list()` | `GET /ai/assistants/{assistant_id}/scheduled_events` | Fetch the current state before updating, deleting, or making control-flow decisions. | `assistant_id` |
| Create a scheduled event | `client.ai.assistants.scheduled_events.create()` | `POST /ai/assistants/{assistant_id}/scheduled_events` | Create or provision an additional resource when the core tasks do not cover this flow. | `telnyx_conversation_channel`, `telnyx_end_user_target`, `telnyx_agent_target`, `scheduled_at_fixed_datetime`, +1 more |
| Get a scheduled event | `client.ai.assistants.scheduled_events.retrieve()` | `GET /ai/assistants/{assistant_id}/scheduled_events/{event_id}` | Fetch the current state before updating, deleting, or making control-flow decisions. | `assistant_id`, `event_id` |
| Delete a scheduled event | `client.ai.assistants.scheduled_events.delete()` | `DELETE /ai/assistants/{assistant_id}/scheduled_events/{event_id}` | Remove, detach, or clean up an existing resource. | `assistant_id`, `event_id` |
| Add Assistant Tag | `client.ai.assistants.tags.add()` | `POST /ai/assistants/{assistant_id}/tags` | Create or provision an additional resource when the core tasks do not cover this flow. | `tag`, `assistant_id` |
| Remove Assistant Tag | `client.ai.assistants.tags.remove()` | `DELETE /ai/assistants/{assistant_id}/tags/{tag}` | Remove, detach, or clean up an existing resource. | `assistant_id`, `tag` |
| Get assistant texml | `client.ai.assistants.get_texml()` | `GET /ai/assistants/{assistant_id}/texml` | Fetch the current state before updating, deleting, or making control-flow decisions. | `assistant_id` |
| Add Assistant Tool | `client.ai.assistants.tools.add()` | `PUT /ai/assistants/{assistant_id}/tools/{tool_id}` | Modify an existing resource without recreating it. | `assistant_id`, `tool_id` |
| Remove Assistant Tool | `client.ai.assistants.tools.remove()` | `DELETE /ai/assistants/{assistant_id}/tools/{tool_id}` | Remove, detach, or clean up an existing resource. | `assistant_id`, `tool_id` |
| Test Assistant Tool | `client.ai.assistants.tools.test_()` | `POST /ai/assistants/{assistant_id}/tools/{tool_id}/test` | Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. | `assistant_id`, `tool_id` |
| Get all versions of an assistant | `client.ai.assistants.versions.list()` | `GET /ai/assistants/{assistant_id}/versions` | Fetch the current state before updating, deleting, or making control-flow decisions. | `assistant_id` |
| Get a specific assistant version | `client.ai.assistants.versions.retrieve()` | `GET /ai/assistants/{assistant_id}/versions/{version_id}` | Fetch the current state before updating, deleting, or making control-flow decisions. | `assistant_id`, `version_id` |
| Update a specific assistant version | `client.ai.assistants.versions.update()` | `POST /ai/assistants/{assistant_id}/versions/{version_id}` | Create or provision an additional resource when the core tasks do not cover this flow. | `assistant_id`, `version_id` |
| Delete a specific assistant version | `client.ai.assistants.versions.delete()` | `DELETE /ai/assistants/{assistant_id}/versions/{version_id}` | Remove, detach, or clean up an existing resource. | `assistant_id`, `version_id` |
| Promote an assistant version to main | `client.ai.assistants.versions.promote()` | `POST /ai/assistants/{assistant_id}/versions/{version_id}/promote` | Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. | `assistant_id`, `version_id` |
| List MCP Servers | `client.ai.mcp_servers.list()` | `GET /ai/mcp_servers` | Inspect available resources or choose an existing resource before mutating it. | None |
| Create MCP Server | `client.ai.mcp_servers.create()` | `POST /ai/mcp_servers` | Create or provision an additional resource when the core tasks do not cover this flow. | `name`, `type`, `url` |
| Get MCP Server | `client.ai.mcp_servers.retrieve()` | `GET /ai/mcp_servers/{mcp_server_id}` | Fetch the current state before updating, deleting, or making control-flow decisions. | `mcp_server_id` |
| Update MCP Server | `client.ai.mcp_servers.update()` | `PUT /ai/mcp_servers/{mcp_server_id}` | Modify an existing resource without recreating it. | `mcp_server_id` |
| Delete MCP Server | `client.ai.mcp_servers.delete()` | `DELETE /ai/mcp_servers/{mcp_server_id}` | Remove, detach, or clean up an existing resource. | `mcp_server_id` |
| List Tools | `client.ai.tools.list()` | `GET /ai/tools` | Inspect available resources or choose an existing resource before mutating it. | None |
| Create Tool | `client.ai.tools.create()` | `POST /ai/tools` | Create or provision an additional resource when the core tasks do not cover this flow. | `type`, `display_name` |
| Get Tool | `client.ai.tools.retrieve()` | `GET /ai/tools/{tool_id}` | Fetch the current state before updating, deleting, or making control-flow decisions. | `tool_id` |
| Update Tool | `client.ai.tools.update()` | `PATCH /ai/tools/{tool_id}` | Modify an existing resource without recreating it. | `tool_id` |
| Delete Tool | `client.ai.tools.delete()` | `DELETE /ai/tools/{tool_id}` | Remove, detach, or clean up an existing resource. | `tool_id` |

---

For exhaustive optional parameters, full response schemas, and complete webhook payloads, see [references/api-details.md](references/api-details.md).