--- name: telnyx-messaging-hosted-ruby description: >- Set up hosted SMS numbers, toll-free verification, and RCS messaging. Use when migrating numbers or enabling rich messaging features. This skill provides Ruby SDK examples. metadata: author: telnyx product: messaging-hosted language: ruby generated_by: telnyx-ext-skills-generator --- # Telnyx Messaging Hosted - Ruby ## Installation ```bash gem install telnyx ``` ## Setup ```ruby require "telnyx" client = Telnyx::Client.new( api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted ) ``` All examples below assume `client` is already initialized as shown above. ## Error Handling All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code: ```ruby begin result = client.messages.send_(to: "+13125550001", from: "+13125550002", text: "Hello") rescue Telnyx::Errors::APIConnectionError puts "Network error — check connectivity and retry" rescue Telnyx::Errors::RateLimitError # 429: rate limited — wait and retry with exponential backoff sleep(1) # Check Retry-After header for actual delay rescue Telnyx::Errors::APIStatusError => e puts "API error #{e.status}: #{e.message}" if e.status == 422 puts "Validation error — check required fields and formats" end end ``` Common error codes: `401` invalid API key, `403` insufficient permissions, `404` resource not found, `422` validation error (check field formats), `429` rate limited (retry with exponential backoff). ## Important Notes - **Phone numbers** must be in E.164 format (e.g., `+13125550001`). Include the `+` prefix and country code. No spaces, dashes, or parentheses. - **Pagination:** Use `.auto_paging_each` for automatic iteration: `page.auto_paging_each { |item| puts item.id }`. ## Send an RCS message `POST /messages/rcs` — Required: `agent_id`, `to`, `messaging_profile_id`, `agent_message` Optional: `mms_fallback` (object), `sms_fallback` (object), `type` (enum: RCS), `webhook_url` (url) ```ruby response = client.messages.rcs.send_( agent_id: "Agent007", agent_message: {}, messaging_profile_id: "550e8400-e29b-41d4-a716-446655440000", to: "+13125551234" ) puts(response) ``` Returns: `body` (object), `direction` (string), `encoding` (string), `from` (object), `id` (string), `messaging_profile_id` (string), `organization_id` (string), `received_at` (date-time), `record_type` (string), `to` (array[object]), `type` (string), `wait_seconds` (float) ## Generate RCS deeplink Generate a deeplink URL that can be used to start an RCS conversation with a specific agent. `GET /messages/rcs/deeplinks/{agent_id}` ```ruby response = client.messages.rcs.generate_deeplink("agent_id") puts(response) ``` Returns: `url` (string) ## List all RCS agents `GET /messaging/rcs/agents` ```ruby page = client.messaging.rcs.agents.list puts(page) ``` Returns: `agent_id` (string), `agent_name` (string), `created_at` (date-time), `enabled` (boolean), `profile_id` (uuid), `updated_at` (date-time), `user_id` (string), `webhook_failover_url` (url), `webhook_url` (url) ## Retrieve an RCS agent `GET /messaging/rcs/agents/{id}` ```ruby rcs_agent_response = client.messaging.rcs.agents.retrieve("550e8400-e29b-41d4-a716-446655440000") puts(rcs_agent_response) ``` Returns: `agent_id` (string), `agent_name` (string), `created_at` (date-time), `enabled` (boolean), `profile_id` (uuid), `updated_at` (date-time), `user_id` (string), `webhook_failover_url` (url), `webhook_url` (url) ## Modify an RCS agent `PATCH /messaging/rcs/agents/{id}` Optional: `profile_id` (uuid), `webhook_failover_url` (url), `webhook_url` (url) ```ruby rcs_agent_response = client.messaging.rcs.agents.update("550e8400-e29b-41d4-a716-446655440000") puts(rcs_agent_response) ``` Returns: `agent_id` (string), `agent_name` (string), `created_at` (date-time), `enabled` (boolean), `profile_id` (uuid), `updated_at` (date-time), `user_id` (string), `webhook_failover_url` (url), `webhook_url` (url) ## Check RCS capabilities (batch) `POST /messaging/rcs/bulk_capabilities` — Required: `agent_id`, `phone_numbers` ```ruby response = client.messaging.rcs.list_bulk_capabilities(agent_id: "TestAgent", phone_numbers: ["+13125551234"]) puts(response) ``` Returns: `agent_id` (string), `agent_name` (string), `features` (array[string]), `phone_number` (string), `record_type` (enum: rcs.capabilities) ## Check RCS capabilities `GET /messaging/rcs/capabilities/{agent_id}/{phone_number}` ```ruby response = client.messaging.rcs.retrieve_capabilities("phone_number", agent_id: "550e8400-e29b-41d4-a716-446655440000") puts(response) ``` Returns: `agent_id` (string), `agent_name` (string), `features` (array[string]), `phone_number` (string), `record_type` (enum: rcs.capabilities) ## Add RCS test number Adds a test phone number to an RCS agent for testing purposes. `PUT /messaging/rcs/test_number_invite/{id}/{phone_number}` ```ruby response = client.messaging.rcs.invite_test_number("phone_number", id: "550e8400-e29b-41d4-a716-446655440000") puts(response) ``` Returns: `agent_id` (string), `phone_number` (string), `record_type` (enum: rcs.test_number_invite), `status` (string) ## List messaging hosted number orders `GET /messaging_hosted_number_orders` ```ruby page = client.messaging_hosted_number_orders.list puts(page) ``` Returns: `id` (uuid), `messaging_profile_id` (string | null), `phone_numbers` (array[object]), `record_type` (string), `status` (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful) ## Create a messaging hosted number order `POST /messaging_hosted_number_orders` Optional: `messaging_profile_id` (string), `phone_numbers` (array[string]) ```ruby messaging_hosted_number_order = client.messaging_hosted_number_orders.create puts(messaging_hosted_number_order) ``` Returns: `id` (uuid), `messaging_profile_id` (string | null), `phone_numbers` (array[object]), `record_type` (string), `status` (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful) ## Check hosted messaging eligibility `POST /messaging_hosted_number_orders/eligibility_numbers_check` — Required: `phone_numbers` ```ruby response = client.messaging_hosted_number_orders.check_eligibility(phone_numbers: ["string"]) puts(response) ``` Returns: `phone_numbers` (array[object]) ## Retrieve a messaging hosted number order `GET /messaging_hosted_number_orders/{id}` ```ruby messaging_hosted_number_order = client.messaging_hosted_number_orders.retrieve("550e8400-e29b-41d4-a716-446655440000") puts(messaging_hosted_number_order) ``` Returns: `id` (uuid), `messaging_profile_id` (string | null), `phone_numbers` (array[object]), `record_type` (string), `status` (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful) ## Delete a messaging hosted number order Delete a messaging hosted number order and all associated phone numbers. `DELETE /messaging_hosted_number_orders/{id}` ```ruby messaging_hosted_number_order = client.messaging_hosted_number_orders.delete("550e8400-e29b-41d4-a716-446655440000") puts(messaging_hosted_number_order) ``` Returns: `id` (uuid), `messaging_profile_id` (string | null), `phone_numbers` (array[object]), `record_type` (string), `status` (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful) ## Upload hosted number document `POST /messaging_hosted_number_orders/{id}/actions/file_upload` ```ruby response = client.messaging_hosted_number_orders.actions.upload_file("550e8400-e29b-41d4-a716-446655440000") puts(response) ``` Returns: `id` (uuid), `messaging_profile_id` (string | null), `phone_numbers` (array[object]), `record_type` (string), `status` (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful) ## Validate hosted number codes Validate the verification codes sent to the numbers of the hosted order. The verification codes must be created in the verification codes endpoint. `POST /messaging_hosted_number_orders/{id}/validation_codes` — Required: `verification_codes` ```ruby response = client.messaging_hosted_number_orders.validate_codes( "id", verification_codes: [{code: "code", phone_number: "+13125550001"}] ) puts(response) ``` Returns: `order_id` (uuid), `phone_numbers` (array[object]) ## Create hosted number verification codes Create verification codes to validate numbers of the hosted order. The verification codes will be sent to the numbers of the hosted order. `POST /messaging_hosted_number_orders/{id}/verification_codes` — Required: `phone_numbers`, `verification_method` ```ruby response = client.messaging_hosted_number_orders.create_verification_codes( "id", phone_numbers: ["string"], verification_method: :sms ) puts(response) ``` Returns: `error` (string), `phone_number` (string), `type` (enum: sms, call), `verification_code_id` (uuid) ## Delete a messaging hosted number `DELETE /messaging_hosted_numbers/{id}` ```ruby messaging_hosted_number = client.messaging_hosted_numbers.delete("550e8400-e29b-41d4-a716-446655440000") puts(messaging_hosted_number) ``` Returns: `id` (uuid), `messaging_profile_id` (string | null), `phone_numbers` (array[object]), `record_type` (string), `status` (enum: carrier_rejected, compliance_review_failed, deleted, failed, incomplete_documentation, incorrect_billing_information, ineligible_carrier, loa_file_invalid, loa_file_successful, pending, provisioning, successful) ## List Verification Requests Get a list of previously-submitted tollfree verification requests `GET /messaging_tollfree/verification/requests` ```ruby page = client.messaging_tollfree.verification.requests.list(page: 1, page_size: 1) puts(page) ``` Returns: `records` (array[object]), `total_records` (integer) ## Submit Verification Request Submit a new tollfree verification request `POST /messaging_tollfree/verification/requests` — Required: `businessName`, `corporateWebsite`, `businessAddr1`, `businessCity`, `businessState`, `businessZip`, `businessContactFirstName`, `businessContactLastName`, `businessContactEmail`, `businessContactPhone`, `messageVolume`, `phoneNumbers`, `useCase`, `useCaseSummary`, `productionMessageContent`, `optInWorkflow`, `optInWorkflowImageURLs`, `additionalInformation` Optional: `ageGatedContent` (boolean), `businessAddr2` (string), `businessRegistrationCountry` (string | null), `businessRegistrationNumber` (string | null), `businessRegistrationType` (string | null), `campaignVerifyAuthorizationToken` (string | null), `doingBusinessAs` (string | null), `entityType` (object), `helpMessageResponse` (string | null), `isvReseller` (string | null), `optInConfirmationResponse` (string | null), `optInKeywords` (string | null), `privacyPolicyURL` (string | null), `termsAndConditionURL` (string | null), `webhookUrl` (string) ```ruby verification_request_egress = client.messaging_tollfree.verification.requests.create( additional_information: "additionalInformation", business_addr1: "600 Congress Avenue", business_city: "Austin", business_contact_email: "email@example.com", business_contact_first_name: "John", business_contact_last_name: "Doe", business_contact_phone: "+18005550100", business_name: "Telnyx LLC", business_state: "Texas", business_zip: "78701", corporate_website: "http://example.com", message_volume: :"100,000", opt_in_workflow: "User signs into the Telnyx portal, enters a number and is prompted to select whether they want to use 2FA verification for security purposes. If they've opted in a confirmation message is sent out to the handset", opt_in_workflow_image_urls: [{url: "https://client.com/sign-up"}, {url: "https://client.com/company/data-privacy"}], phone_numbers: [{phoneNumber: "+18773554398"}, {phoneNumber: "+18773554399"}], production_message_content: "Your Telnyx OTP is XXXX", use_case: :"2FA", use_case_summary: "This is a use case where Telnyx sends out 2FA codes to portal users to verify their identity in order to sign into the portal" ) puts(verification_request_egress) ``` Returns: `additionalInformation` (string), `ageGatedContent` (boolean), `businessAddr1` (string), `businessAddr2` (string), `businessCity` (string), `businessContactEmail` (string), `businessContactFirstName` (string), `businessContactLastName` (string), `businessContactPhone` (string), `businessName` (string), `businessRegistrationCountry` (string), `businessRegistrationNumber` (string), `businessRegistrationType` (string), `businessState` (string), `businessZip` (string), `campaignVerifyAuthorizationToken` (string | null), `corporateWebsite` (string), `doingBusinessAs` (string), `entityType` (object), `helpMessageResponse` (string), `id` (uuid), `isvReseller` (string), `messageVolume` (object), `optInConfirmationResponse` (string), `optInKeywords` (string), `optInWorkflow` (string), `optInWorkflowImageURLs` (array[object]), `phoneNumbers` (array[object]), `privacyPolicyURL` (string), `productionMessageContent` (string), `termsAndConditionURL` (string), `useCase` (object), `useCaseSummary` (string), `verificationRequestId` (string), `verificationStatus` (object), `webhookUrl` (string) ## Get Verification Request Get a single verification request by its ID. `GET /messaging_tollfree/verification/requests/{id}` ```ruby verification_request_status = client.messaging_tollfree.verification.requests.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e") puts(verification_request_status) ``` Returns: `additionalInformation` (string), `ageGatedContent` (boolean), `businessAddr1` (string), `businessAddr2` (string), `businessCity` (string), `businessContactEmail` (string), `businessContactFirstName` (string), `businessContactLastName` (string), `businessContactPhone` (string), `businessName` (string), `businessRegistrationCountry` (string), `businessRegistrationNumber` (string), `businessRegistrationType` (string), `businessState` (string), `businessZip` (string), `campaignVerifyAuthorizationToken` (string | null), `corporateWebsite` (string), `createdAt` (date-time), `doingBusinessAs` (string), `entityType` (object), `helpMessageResponse` (string), `id` (uuid), `isvReseller` (string), `messageVolume` (object), `optInConfirmationResponse` (string), `optInKeywords` (string), `optInWorkflow` (string), `optInWorkflowImageURLs` (array[object]), `phoneNumbers` (array[object]), `privacyPolicyURL` (string), `productionMessageContent` (string), `reason` (string), `termsAndConditionURL` (string), `updatedAt` (date-time), `useCase` (object), `useCaseSummary` (string), `verificationStatus` (object), `webhookUrl` (string) ## Update Verification Request Update an existing tollfree verification request. This is particularly useful when there are pending customer actions to be taken. `PATCH /messaging_tollfree/verification/requests/{id}` — Required: `businessName`, `corporateWebsite`, `businessAddr1`, `businessCity`, `businessState`, `businessZip`, `businessContactFirstName`, `businessContactLastName`, `businessContactEmail`, `businessContactPhone`, `messageVolume`, `phoneNumbers`, `useCase`, `useCaseSummary`, `productionMessageContent`, `optInWorkflow`, `optInWorkflowImageURLs`, `additionalInformation` Optional: `ageGatedContent` (boolean), `businessAddr2` (string), `businessRegistrationCountry` (string | null), `businessRegistrationNumber` (string | null), `businessRegistrationType` (string | null), `campaignVerifyAuthorizationToken` (string | null), `doingBusinessAs` (string | null), `entityType` (object), `helpMessageResponse` (string | null), `isvReseller` (string | null), `optInConfirmationResponse` (string | null), `optInKeywords` (string | null), `privacyPolicyURL` (string | null), `termsAndConditionURL` (string | null), `webhookUrl` (string) ```ruby verification_request_egress = client.messaging_tollfree.verification.requests.update( "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e", additional_information: "additionalInformation", business_addr1: "600 Congress Avenue", business_city: "Austin", business_contact_email: "email@example.com", business_contact_first_name: "John", business_contact_last_name: "Doe", business_contact_phone: "+18005550100", business_name: "Telnyx LLC", business_state: "Texas", business_zip: "78701", corporate_website: "http://example.com", message_volume: :"100,000", opt_in_workflow: "User signs into the Telnyx portal, enters a number and is prompted to select whether they want to use 2FA verification for security purposes. If they've opted in a confirmation message is sent out to the handset", opt_in_workflow_image_urls: [{url: "https://client.com/sign-up"}, {url: "https://client.com/company/data-privacy"}], phone_numbers: [{phoneNumber: "+18773554398"}, {phoneNumber: "+18773554399"}], production_message_content: "Your Telnyx OTP is XXXX", use_case: :"2FA", use_case_summary: "This is a use case where Telnyx sends out 2FA codes to portal users to verify their identity in order to sign into the portal" ) puts(verification_request_egress) ``` Returns: `additionalInformation` (string), `ageGatedContent` (boolean), `businessAddr1` (string), `businessAddr2` (string), `businessCity` (string), `businessContactEmail` (string), `businessContactFirstName` (string), `businessContactLastName` (string), `businessContactPhone` (string), `businessName` (string), `businessRegistrationCountry` (string), `businessRegistrationNumber` (string), `businessRegistrationType` (string), `businessState` (string), `businessZip` (string), `campaignVerifyAuthorizationToken` (string | null), `corporateWebsite` (string), `doingBusinessAs` (string), `entityType` (object), `helpMessageResponse` (string), `id` (uuid), `isvReseller` (string), `messageVolume` (object), `optInConfirmationResponse` (string), `optInKeywords` (string), `optInWorkflow` (string), `optInWorkflowImageURLs` (array[object]), `phoneNumbers` (array[object]), `privacyPolicyURL` (string), `productionMessageContent` (string), `termsAndConditionURL` (string), `useCase` (object), `useCaseSummary` (string), `verificationRequestId` (string), `verificationStatus` (object), `webhookUrl` (string) ## Delete Verification Request Delete a verification request A request may only be deleted when when the request is in the "rejected" state. * `HTTP 200`: request successfully deleted * `HTTP 400`: request exists but can't be deleted (i.e. not rejected) * `HTTP 404`: request unknown or already deleted `DELETE /messaging_tollfree/verification/requests/{id}` ```ruby result = client.messaging_tollfree.verification.requests.delete("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e") puts(result) ``` ## Get Verification Request Status History Get the history of status changes for a verification request. Returns a paginated list of historical status changes including the reason for each change and when it occurred. `GET /messaging_tollfree/verification/requests/{id}/status_history` ```ruby response = client.messaging_tollfree.verification.requests.retrieve_status_history( "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e", page_number: 1, page_size: 1 ) puts(response) ``` Returns: `records` (array[object]), `total_records` (integer) ## List messaging URL domains `GET /messaging_url_domains` ```ruby page = client.messaging_url_domains.list puts(page) ``` Returns: `id` (string), `record_type` (string), `url_domain` (string), `use_case` (string)