--- name: telnyx-voice-python description: >- Programmatic call control: make/receive calls, transfer, bridge, gather DTMF, stream audio. Real-time call events via webhooks. metadata: author: telnyx product: voice language: python generated_by: telnyx-ext-skills-generator profile: northstar-v2 --- # Telnyx Voice - Python ## Installation ```bash pip install telnyx ``` ## Setup ```python import os from telnyx import Telnyx client = Telnyx( api_key=os.environ.get("TELNYX_API_KEY"), # This is the default and can be omitted ) ``` All examples below assume `client` is already initialized as shown above. ## Error Handling All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code: ```python import telnyx try: response = client.calls.dial( connection_id="7267xxxxxxxxxxxxxx", from_="+18005550101", to="+18005550100", ) except telnyx.APIConnectionError: print("Network error — check connectivity and retry") except telnyx.RateLimitError: import time time.sleep(1) # Check Retry-After header for actual delay except telnyx.APIStatusError as e: print(f"API error {e.status_code}: {e.message}") if e.status_code == 422: print("Validation error — check required fields and formats") ``` Common error codes: `401` invalid API key, `403` insufficient permissions, `404` resource not found, `422` validation error (check field formats), `429` rate limited (retry with exponential backoff). ## Important Notes - **Phone numbers** must be in E.164 format (e.g., `+13125550001`). Include the `+` prefix and country code. No spaces, dashes, or parentheses. - **Pagination:** List methods return an auto-paginating iterator. Use `for item in page_result:` to iterate through all pages automatically. ## Operational Caveats - Call Control is event-driven. After `dial()` or an inbound webhook, issue follow-up commands from webhook handlers using the `call_control_id` in the event payload. - Outbound and inbound flows are different: outbound calls start with `dial()`, while inbound calls must be answered from the incoming webhook before other commands run. - A publicly reachable webhook endpoint is required for real call control. Without it, calls may connect but your application cannot drive the live call state. ## Reference Use Rules Do not invent Telnyx parameters, enums, response fields, or webhook fields. - If the parameter, enum, or response field you need is not shown inline in this skill, read [references/api-details.md](references/api-details.md) before writing code. - Before using any operation in `## Additional Operations`, read [the optional-parameters section](references/api-details.md#optional-parameters) and [the response-schemas section](references/api-details.md#response-schemas). - Before reading or matching webhook fields beyond the inline examples, read [the webhook payload reference](references/api-details.md#webhook-payload-fields). ## Core Tasks ### Dial an outbound call Primary voice entrypoint. Agents need the async call-control identifiers returned here. `client.calls.dial()` — `POST /calls` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `to` | string (E.164) | Yes | The DID or SIP URI to dial out to. | | `from_` | string (E.164) | Yes | The `from` number to be used as the caller id presented to t... | | `connection_id` | string (UUID) | Yes | The ID of the Call Control App (formerly ID of the connectio... | | `timeout_secs` | integer | No | The number of seconds that Telnyx will wait for the call to ... | | `billing_group_id` | string (UUID) | No | Use this field to set the Billing Group ID for the call. | | `client_state` | string | No | Use this field to add state to every subsequent webhook. | | ... | | | +48 optional params in [references/api-details.md](references/api-details.md) | ```python response = client.calls.dial( connection_id="7267xxxxxxxxxxxxxx", from_="+18005550101", to="+18005550100", ) print(response.data) ``` Primary response fields: - `response.data.call_control_id` - `response.data.call_leg_id` - `response.data.call_session_id` - `response.data.is_alive` - `response.data.recording_id` - `response.data.call_duration` ### Answer an inbound call Primary inbound call-control command. `client.calls.actions.answer()` — `POST /calls/{call_control_id}/actions/answer` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `call_control_id` | string (UUID) | Yes | Unique identifier and token for controlling the call | | `billing_group_id` | string (UUID) | No | Use this field to set the Billing Group ID for the call. | | `client_state` | string | No | Use this field to add state to every subsequent webhook. | | `webhook_url` | string (URL) | No | Use this field to override the URL for which Telnyx will sen... | | ... | | | +26 optional params in [references/api-details.md](references/api-details.md) | ```python response = client.calls.actions.answer( call_control_id="550e8400-e29b-41d4-a716-446655440000", ) print(response.data) ``` Primary response fields: - `response.data.result` - `response.data.recording_id` ### Transfer a live call Common post-answer control path with downstream webhook implications. `client.calls.actions.transfer()` — `POST /calls/{call_control_id}/actions/transfer` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `to` | string (E.164) | Yes | The DID or SIP URI to dial out to. | | `call_control_id` | string (UUID) | Yes | Unique identifier and token for controlling the call | | `timeout_secs` | integer | No | The number of seconds that Telnyx will wait for the call to ... | | `client_state` | string | No | Use this field to add state to every subsequent webhook. | | `webhook_url` | string (URL) | No | Use this field to override the URL for which Telnyx will sen... | | ... | | | +33 optional params in [references/api-details.md](references/api-details.md) | ```python response = client.calls.actions.transfer( call_control_id="550e8400-e29b-41d4-a716-446655440000", to="+18005550100", ) print(response.data) ``` Primary response fields: - `response.data.result` --- ### Webhook Verification Telnyx signs webhooks with Ed25519. Each request includes `telnyx-signature-ed25519` and `telnyx-timestamp` headers. Always verify signatures in production: ```python # In your webhook handler (e.g., Flask — use raw body, not parsed JSON): @app.route("/webhooks", methods=["POST"]) def handle_webhook(): payload = request.get_data(as_text=True) # raw body as string headers = dict(request.headers) try: event = client.webhooks.unwrap(payload, headers=headers) except Exception as e: print(f"Webhook verification failed: {e}") return "Invalid signature", 400 # Signature valid — event is the parsed webhook payload print(f"Received event: {event.data.event_type}") return "OK", 200 ``` ## Webhooks These webhook payload fields are inline because they are part of the primary integration path. ### Call Answered | Field | Type | Description | |-------|------|-------------| | `data.record_type` | enum: event | Identifies the type of the resource. | | `data.event_type` | enum: call.answered | The type of event being delivered. | | `data.id` | uuid | Identifies the type of resource. | | `data.occurred_at` | date-time | ISO 8601 datetime of when the event occurred. | | `data.payload.call_control_id` | string | Call ID used to issue commands via Call Control API. | | `data.payload.connection_id` | string | Call Control App ID (formerly Telnyx connection ID) used in the call. | | `data.payload.call_leg_id` | string | ID that is unique to the call and can be used to correlate webhook events. | | `data.payload.call_session_id` | string | ID that is unique to the call session and can be used to correlate webhook ev... | ### Call Hangup | Field | Type | Description | |-------|------|-------------| | `data.record_type` | enum: event | Identifies the type of the resource. | | `data.event_type` | enum: call.hangup | The type of event being delivered. | | `data.id` | uuid | Identifies the type of resource. | | `data.occurred_at` | date-time | ISO 8601 datetime of when the event occurred. | | `data.payload.call_control_id` | string | Call ID used to issue commands via Call Control API. | | `data.payload.connection_id` | string | Call Control App ID (formerly Telnyx connection ID) used in the call. | | `data.payload.call_leg_id` | string | ID that is unique to the call and can be used to correlate webhook events. | | `data.payload.call_session_id` | string | ID that is unique to the call session and can be used to correlate webhook ev... | ### Call Initiated | Field | Type | Description | |-------|------|-------------| | `data.record_type` | enum: event | Identifies the type of the resource. | | `data.event_type` | enum: call.initiated | The type of event being delivered. | | `data.id` | uuid | Identifies the type of resource. | | `data.occurred_at` | date-time | ISO 8601 datetime of when the event occurred. | | `data.payload.call_control_id` | string | Call ID used to issue commands via Call Control API. | | `data.payload.connection_id` | string | Call Control App ID (formerly Telnyx connection ID) used in the call. | | `data.payload.connection_codecs` | string | The list of comma-separated codecs enabled for the connection. | | `data.payload.offered_codecs` | string | The list of comma-separated codecs offered by caller. | If you need webhook fields that are not listed inline here, read [the webhook payload reference](references/api-details.md#webhook-payload-fields) before writing the handler. --- ## Important Supporting Operations Use these when the core tasks above are close to your flow, but you need a common variation or follow-up step. ### Hangup call End a live call from your webhook-driven control flow. `client.calls.actions.hangup()` — `POST /calls/{call_control_id}/actions/hangup` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `call_control_id` | string (UUID) | Yes | Unique identifier and token for controlling the call | | `client_state` | string | No | Use this field to add state to every subsequent webhook. | | `command_id` | string (UUID) | No | Use this field to avoid duplicate commands. | | `custom_headers` | array[object] | No | Custom headers to be added to the SIP BYE message. | ```python response = client.calls.actions.hangup( call_control_id="550e8400-e29b-41d4-a716-446655440000", ) print(response.data) ``` Primary response fields: - `response.data.result` ### Bridge calls Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. `client.calls.actions.bridge()` — `POST /calls/{call_control_id}/actions/bridge` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `call_control_id` | string (UUID) | Yes | The Call Control ID of the call you want to bridge with, can... | | `call_control_id` | string (UUID) | Yes | Unique identifier and token for controlling the call | | `client_state` | string | No | Use this field to add state to every subsequent webhook. | | `command_id` | string (UUID) | No | Use this field to avoid duplicate commands. | | `video_room_id` | string (UUID) | No | The ID of the video room you want to bridge with, can't be u... | | ... | | | +16 optional params in [references/api-details.md](references/api-details.md) | ```python response = client.calls.actions.bridge( call_control_id_to_bridge="call_control_id", call_control_id_to_bridge_with="v3:MdI91X4lWFEs7IgbBEOT9M4AigoY08M0WWZFISt1Yw2axZ_IiE4pqg", ) print(response.data) ``` Primary response fields: - `response.data.result` ### Reject a call Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. `client.calls.actions.reject()` — `POST /calls/{call_control_id}/actions/reject` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `cause` | enum (CALL_REJECTED, USER_BUSY) | Yes | Cause for call rejection. | | `call_control_id` | string (UUID) | Yes | Unique identifier and token for controlling the call | | `client_state` | string | No | Use this field to add state to every subsequent webhook. | | `command_id` | string (UUID) | No | Use this field to avoid duplicate commands. | ```python response = client.calls.actions.reject( call_control_id="550e8400-e29b-41d4-a716-446655440000", cause="USER_BUSY", ) print(response.data) ``` Primary response fields: - `response.data.result` ### Retrieve a call status Fetch the current state before updating, deleting, or making control-flow decisions. `client.calls.retrieve_status()` — `GET /calls/{call_control_id}` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `call_control_id` | string (UUID) | Yes | Unique identifier and token for controlling the call | ```python response = client.calls.retrieve_status( "call_control_id", ) print(response.data) ``` Primary response fields: - `response.data.call_control_id` - `response.data.call_duration` - `response.data.call_leg_id` - `response.data.call_session_id` - `response.data.client_state` - `response.data.end_time` ### List all active calls for given connection Fetch the current state before updating, deleting, or making control-flow decisions. `client.connections.list_active_calls()` — `GET /connections/{connection_id}/active_calls` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `connection_id` | string (UUID) | Yes | Telnyx connection id | | `page` | object | No | Consolidated page parameter (deepObject style). | ```python page = client.connections.list_active_calls( connection_id="1293384261075731461", ) page = page.data[0] print(page.call_control_id) ``` Response wrapper: - items: `page.data` - pagination: `page.meta` Primary item fields: - `call_control_id` - `call_duration` - `call_leg_id` - `call_session_id` - `client_state` - `record_type` ### List call control applications Inspect available resources or choose an existing resource before mutating it. `client.call_control_applications.list()` — `GET /call_control_applications` | Parameter | Type | Required | Description | |-----------|------|----------|-------------| | `sort` | enum (created_at, connection_name, active) | No | Specifies the sort order for results. | | `filter` | object | No | Consolidated filter parameter (deepObject style). | | `page` | object | No | Consolidated page parameter (deepObject style). | ```python page = client.call_control_applications.list() page = page.data[0] print(page.id) ``` Response wrapper: - items: `page.data` - pagination: `page.meta` Primary item fields: - `id` - `created_at` - `updated_at` - `active` - `anchorsite_override` - `application_name` --- ## Additional Operations Use the core tasks above first. The operations below are indexed here with exact SDK methods and required params; use [references/api-details.md](references/api-details.md) for full optional params, response schemas, and lower-frequency webhook payloads. Before using any operation below, read [the optional-parameters section](references/api-details.md#optional-parameters) and [the response-schemas section](references/api-details.md#response-schemas) so you do not guess missing fields. | Operation | SDK method | Endpoint | Use when | Required params | |-----------|------------|----------|----------|-----------------| | Create a call control application | `client.call_control_applications.create()` | `POST /call_control_applications` | Create or provision an additional resource when the core tasks do not cover this flow. | `application_name`, `webhook_event_url` | | Retrieve a call control application | `client.call_control_applications.retrieve()` | `GET /call_control_applications/{id}` | Fetch the current state before updating, deleting, or making control-flow decisions. | `id` | | Update a call control application | `client.call_control_applications.update()` | `PATCH /call_control_applications/{id}` | Modify an existing resource without recreating it. | `application_name`, `webhook_event_url`, `id` | | Delete a call control application | `client.call_control_applications.delete()` | `DELETE /call_control_applications/{id}` | Remove, detach, or clean up an existing resource. | `id` | | SIP Refer a call | `client.calls.actions.refer()` | `POST /calls/{call_control_id}/actions/refer` | Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. | `sip_address`, `call_control_id` | | Send SIP info | `client.calls.actions.send_sip_info()` | `POST /calls/{call_control_id}/actions/send_sip_info` | Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. | `content_type`, `body`, `call_control_id` | ### Other Webhook Events | Event | `data.event_type` | Description | |-------|-------------------|-------------| | `callBridged` | `call.bridged` | Call Bridged | --- For exhaustive optional parameters, full response schemas, and complete webhook payloads, see [references/api-details.md](references/api-details.md).