{
	"$schema": "http://json-schema.org/draft-04/schema#",
	"type": "object",
	"additionalProperties": false,
	"properties": {
		"ticket": {
			"type": "object",
			"properties": {
				"id": {
					"type": "integer"
				},
				"external_id": {
					"type": "string"
				},
				"title": {
					"type": "string"
				},
				"url": {
					"type": "string",
					"format": "uri"
				},
				"description": {
					"type": "string"
				},
				"via": {
					"type": "string"
				},
				"status": {
					"type": "string"
				},
				"priority": {
					"type": "string"
				},
				"ticket_type": {
					"type": "string"
				},
				"group_name": {
					"type": "string"
				},
				"brand_name": {
					"type": "string"
				},
				"due_date": {
					"type": "string",
					"format": "date"
				},
				"account": {
					"type": "string"
				},
				"assignee": {
					"email": {
						"type": "string",
						"format": "email"
					},
					"name": {
						"type": "string"
					},
					"first_name": {
						"type": "string"
					},
					"last_name": {
						"type": "string"
					}
				},
				"requester": {
					"name": {
						"type": "string"
					},
					"first_name": {
						"type": "string"
					},
					"last_name": {
						"type": "string"
					},
					"email": {
						"type": "string"
					},
					"language": {
						"type": "string"
					},
					"phone": {
						"type": "string"
					},
					"external_id": {
						"type": "string"
					},
					"field": {
						"type": "string"
					},
					"details": {
						"type": "string"
					}
				},
				"organization": {
					"name": {
						"type": "string"
					},
					"external_id": {
						"type": "string"
					},
					"details": {
						"type": "string"
					},
					"notes": {
						"type": "string"
					}
				},
				"ccs": {
					"type": "string"
				},
				"cc_names": {
					"type": "string"
				},
				"tags": {
					"type": "string"
				},
				"current_holiday_name": {
					"type": "string"
				},
				"ticket_field_id": {
					"type": "string"
				},
				"ticket_field_option_title_id": {
					"type": "string"
				}
			}
		},
		"current_user": {
			"type": "object",
			"properties": {
				"name": {
					"type": "string"
				},
				"first_name": {
					"type": "string"
				},
				"email": {
					"type": "string"
				},
				"organization": {
					"name": {
						"type": "string"
					},
					"notes": {
						"type": "string"
					},
					"details": {
						"type": "string"
					}
				},
				"external_id": {
					"type": "string"
				},
				"phone": {
					"type": "string"
				},
				"details": {
					"type": "string"
				},
				"notes": {
					"type": "string"
				},
				"language": {
					"type": "string"
				}
			}
		},
		"satisfaction": {
			"type": "object",
			"properties": {
				"current_rating": {
					"type": "string"
				},
				"current_comment": {
					"type": "string"
				}
			}
		}
	},
	"examples": [{
		"ticket": {
			"id": 123,
			"external_id": "TKT-456",
			"title": "Issue with logging in",
			"url": "https://example.com/tickets/123",
			"description": "I'm unable to log in to my account",
			"via": "Web form",
			"status": "Open",
			"priority": "High",
			"ticket_type": "Incident",
			"group_name": "Support",
			"brand_name": "Example",
			"due_date": "2023-04-10",
			"account": "example.com",
			"assignee": {
				"email": "jane@example.com",
				"name": "Jane Doe",
				"first_name": "Jane",
				"last_name": "Doe"
			},
			"requester": {
				"name": "John Smith",
				"first_name": "John",
				"last_name": "Smith",
				"email": "john@example.com",
				"language": "en",
				"phone": "123-456-7890",
				"external_id": "USR-789",
				"field": "Account ID",
				"details": "12345"
			},
			"organization": {
				"name": "Example Inc.",
				"external_id": "ORG-123",
				"details": "Some details about the organization",
				"notes": "Some notes about the organization"
			},
			"ccs": "jane@example.com, john@example.com",
			"cc_names": "Jane Doe, John Smith",
			"tags": "login, issue",
			"current_holiday_name": "Easter",
			"ticket_field_id": "1234",
			"ticket_field_option_title_id": "5678"
		},
		"current_user": {
			"name": "Joe Smith",
			"first_name": "Joe",
			"email": "joe@example.com",
			"organization": {
				"name": "Example Inc.",
				"notes": "Some notes about the organization",
				"details": "Some details about the organization"
			},
			"external_id": "USR-123",
			"phone": "123-456-7890",
			"details": "Some details about the user",
			"notes": "Some notes about the user",
			"language": "en"
		},
		"satisfaction": {
			"current_rating": "Satisfied",
			"current_comment": "The support team was very helpful and resolved my issue quickly."
		}
	}]
}