{ "slug": "servicenow", "name": "ServiceNow", "description": "Monitor ServiceNow users and incident tickets for ITSM compliance", "category": "Productivity", "docsUrl": "https://developer.servicenow.com/dev.do#!/reference/api/utah/rest/", "baseUrl": "https://yourinstance.service-now.com/", "authConfig": { "type": "custom", "config": { "setupInstructions": "1. Use a service account with REST API access in ServiceNow\n2. Enter your instance name (the part before .service-now.com)\n3. Enter the username and password for the service account", "credentialFields": [ { "label": "Instance Name", "type": "text", "required": true, "helpText": "Your ServiceNow instance name (e.g., 'dev12345' from dev12345.service-now.com)" }, { "label": "Username", "type": "text", "required": true, "helpText": "ServiceNow service account username with REST API access" }, { "label": "Password", "type": "password", "required": true, "helpText": "ServiceNow service account password" } ] } }, "capabilities": [ "checks" ], "supportsMultipleConnections": false, "syncSupported": false, "checks": [ { "slug": "servicenow_employee_access", "name": "Employee Access", "description": "Reviews ServiceNow users with active system access", "defaultSeverity": "medium", "enabled": true }, { "slug": "servicenow_incident_response", "name": "Incident Response", "description": "Verifies ServiceNow has an active incident management process", "defaultSeverity": "high", "enabled": true } ], "checkCount": 2, "isActive": true }