Privacy Policy

Effective Date: 12/01/2024

Vinausteel CSKH ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our customer care application ("App"). By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information from users:

• Name: Used to create and identify your user account.
• Phone Number: Used as a unique identifier for account creation and login.
• Location Information: Collected to provide personalized customer care services, such as identifying your service area and optimizing our support.

2. How We Use Your Information

We use the collected information solely for the following purposes:

• Creating and managing your user account.
• Authenticating your login to the App.
• Enhancing customer care services, including location-based support.

We do not use your information for any other purposes outside the scope of customer care.

3. Information Sharing and Disclosure

We do not share, sell, or trade your personal information with any third party under any circumstances.

4. Data Security

We implement strong security measures to protect your personal information, including:

• Data encryption during transmission and storage.
• Restricted access to stored data, accessible only by authorized personnel.

Your data is treated with the utmost care to prevent unauthorized access, loss, or misuse. However, while we strive for complete security, no system can guarantee absolute protection.

5. Children's Privacy

Our App is not designed for use by individuals under the age of 13. We do not knowingly collect or process information from children. If you believe we have collected information from a child, please contact us immediately at [Your Contact Email].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." Continued use of the App constitutes your acceptance of the revised policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: dev@huongdoituong.vn
• Address: Hai Phong, Viet Nam