--- name: onboarding-planner description: "TRIGGER THIS when preparing for new hires, planning first-day/week/month activities, creating onboarding schedules, building 30-60-90 day plans, designing welcome programs, organizing training schedules, or setting up buddy/mentorship programs. Designs comprehensive, engaging onboarding experiences that accelerate time-to-productivity and build belonging." --- # Onboarding Planner ## Overview This skill helps create structured, engaging onboarding experiences that help new hires succeed quickly while building connection to company culture and team. It provides frameworks for 30-60-90 day plans, first-week activities, training schedules, buddy programs, welcome packages, and success metrics that drive productivity, retention, and engagement. ## When to Use This Skill - Planning onboarding for a new hire - Creating role-specific onboarding playbooks - Designing first-week and first-month activities - Building 30-60-90 day milestone plans - Establishing buddy or mentor programs - Creating onboarding checklists and templates - Improving onboarding consistency across team - Designing welcome packages and experiences - Building training and knowledge transfer plans - Creating measurement frameworks for onboarding success ## Key Components ### 1. Pre-Arrival Phase (Before Day 1) **Two Weeks Before Arrival**: - Send welcome email with company info, photos of workspace/team - Share org chart, company handbook, culture overview - Provide logistics: address, parking, arrival time, who to ask for - Arrange any equipment needs (laptop, monitor, supplies) - Arrange pre-arrival video calls with manager and key teammates - Send cultural context: company values, recent wins, key projects **One Week Before Arrival**: - Prepare workspace: desk setup, welcome gift, supplies - Brief team on new hire's background and role - Assign buddy (peer mentor for culture/logistics) - Schedule first-day meetings with stakeholders - Prepare onboarding materials (handbook, org info, training schedule) - Setup system access: email, Slack, tools, building access - Create first-week calendar with meetings and activities - Prepare welcome package or surprise (team lunch plans, etc.) **Day Before Arrival**: - Confirm arrival time and logistics with new hire - Remind team member meeting schedule - Do final workspace check - Prepare manager's onboarding checklist - Review new hire's background notes - Prepare informal Q&A materials ### 2. First Day Experience **Morning (Arrival through lunch)** - Personal greeting at entrance by manager or buddy - Warm, unhurried welcome (no rushing into meetings) - Workspace tour: desk, kitchen, restrooms, parking, emergency exits - Buddy introduction and informal coffee/breakfast - Manager 1:1 (30 min): role overview, expectations, first week plan - IT/Admin setup: laptop, access, email, tools - Welcome gift or lunch with manager and buddy - Informal team intro: stop by desks, brief hello, no formal presentations **Afternoon** - Lunch with buddy (away from desk, casual conversation) - Light work: email introduction, password setup, tool exploration - Reading: handbook, org chart, company docs - One 1:1 with key stakeholder (brief, welcoming) - Wrap-up with manager: how's day going, any issues? - Early finish encouraged (let them go home on time, no overload) **Evening**: - Send welcome email from CEO/leadership (personal, brief) - Have team send welcome messages in Slack (scheduled for next morning) **First Day Checklist**: - [ ] Personal welcome from manager - [ ] Workspace set up and supplies available - [ ] IT access and tools working - [ ] Key people met (at least 5-6 informal intros) - [ ] Buddy assigned and supportive - [ ] No overwhelming meeting schedule - [ ] Manager set expectations and support tone - [ ] New hire left on time (not exhausted) ### 3. First Week Blueprint **Monday** (as outlined above) **Tuesday**: - Morning: Manager 1:1 (address any immediate questions) - Mid-morning: Department team meeting (if applicable) - Lunch: Optional team meal or buddy lunch - Afternoon: 2-3 meetings with key collaborators (15-30 min each) - Theme: Meet the team, understand what they do - Evening: Reflection and rest **Wednesday**: - Morning: Product/Service overview session (if applicable, 60 min) - Mid-day: Strategy or roadmap walkthrough - Lunch: Buddy check-in (informal) - Afternoon: Dive into role-specific training begins - Evening: Async learning (watch videos, read docs) **Thursday**: - Morning: Role-specific deep dive with mentor or lead - Mid-day: Training on key tools/systems used in role - Afternoon: Shadowing colleague doing similar work - Small group lunch (3-4 teammates, casual) - Evening: Set up home office if remote **Friday**: - Morning: Manager 1:1 (week review, feedback, questions) - Mid-morning: All-hands or company meeting (if scheduled) - Afternoon: Continue tool training and role shadowing - Late afternoon: Team celebration (happy hour, casual hangout, or virtual) - End-of-week reflection with buddy **First Week Goals**: - Meet 15-20 key people - Understand basic role responsibilities - Get introduced to 3-4 key tools/systems - Feel welcomed and supported - Understand company culture and values - Build first friendship (buddy relationship) - Not be overwhelmed ### 4. 30-60-90 Day Plan A structured milestone plan that drives accountability and success: **First 30 Days: Learn & Absorb** Days 1-14: Foundation - Company and role overview - Product/service deep understanding - Team and relationship mapping - Tool and system onboarding - First small contributions (small wins) - Develop weekly 1:1 rhythm with manager Days 15-30: Ramp - First meaningful project work - Deeper skill development in role area - Regular feedback from manager and peers - Establishing work habits and style - Building stronger relationships across team - Beginning to show competence in assigned tasks Day 30 Checkpoint: - 30-day 1:1 with manager: How's it going? What's unclear? What support do you need? - Peer feedback from 2-3 teammates - Self-assessment on progress - Adjust second 30 days based on progress **Second 30 Days (Days 31-60): Contribute & Build** Days 31-45: Build Competence - Take on larger, more independent projects - Begin mentoring or helping others (build investment) - Deepen technical or domain knowledge - Build relationships outside immediate team - Develop increasing proficiency in core responsibilities - Contribute ideas and suggestions Days 46-60: Demonstrate Impact - Complete first significant project independently - Show measurable contribution or impact - Build credibility with team - Establish reputation and work style - Move toward full productivity in role - Continue learning and skill development Day 60 Checkpoint: - 60-day 1:1 with manager: Performance check, expectations, career path discussion - Gather peer feedback (360-like survey) - Review progress against goals - Celebrate wins and progress - Identify any adjustments needed **Third 30 Days (Days 61-90): Accelerate & Plan** Days 61-75: Full Speed - Work at fuller capacity - Take on role-specific advanced challenges - Lead or own significant project or workstream - Build deeper relationships and credibility - Show mastery of core job requirements - Mentor newer team members if applicable Days 76-90: Future Focus - Reflect on learning and growth - Develop skill development plan for next 90 days - Identify stretch goals and growth opportunities - Build longer-term career conversation with manager - Strengthen team integration and belonging - Plan ongoing learning and development Day 90 Checkpoint: - Formal 90-day review with manager - Gather comprehensive peer feedback - Assess against role expectations and success criteria - Career development conversation (6-month and 1-year goals) - Celebrate progress and contributions - Set next phase goals (extension of 30-60-90 framework) - Determine continuation, adjustment, or exit (if probationary period) **30-60-90 Plan Template**: ``` NEW HIRE 30-60-90 DAY PLAN Name: _________________ Role: _________________ Start Date: _________ Manager: _________________ Department: _________________ KEY GOALS FOR 90 DAYS 1. [Goal aligned to role] 2. [Goal aligned to team] 3. [Goal aligned to company] 4. [Personal goal: learning, skill, relationship] FIRST 30 DAYS: LEARN Week 1-2 Milestones: - [ ] Meet 20+ team members and understand their roles - [ ] Complete onboarding: systems, access, tools - [ ] Understand [specific product/service area] - [ ] Shadow [key team member] on [specific work] - [ ] Read and understand [key documents] Week 3-4 Milestones: - [ ] Complete [specific training or certification] - [ ] Contribute to [small project or task] - [ ] Develop [skill area] through [learning method] - [ ] Establish weekly 1:1 pattern with manager - [ ] Build working relationship with [key stakeholders] Day 30 Success Criteria: - Understands company culture and values - Knows role responsibilities and expectations - Feels welcomed and supported - Can explain what team does and how it contributes - Has started contributing meaningfully SECOND 30 DAYS: CONTRIBUTE Weeks 5-6 Milestones: - [ ] Own/lead [specific project or workstream] - [ ] Demonstrate mastery of [key skill or tool] - [ ] Build [specific relationships or partnerships] - [ ] Contribute ideas on [area of responsibility] - [ ] Complete [advanced training or learning] Weeks 7-8 Milestones: - [ ] Deliver [measurable contribution or result] - [ ] Help [team member] with [specific task] - [ ] Develop point of view on [role-specific area] - [ ] Build reputation for [specific quality or skill] - [ ] Begin mentoring or supporting others Day 60 Success Criteria: - Demonstrating competence in core role responsibilities - Making meaningful contributions to team - Building strong working relationships - Showing [specific company value] in actions - Moving toward full productivity THIRD 30 DAYS: ACCELERATE Weeks 9-10 Milestones: - [ ] Lead [significant project or initiative] - [ ] Achieve [specific performance metric] - [ ] Build [new capability or skill area] - [ ] Mentor [team member] on [skill area] - [ ] Contribute to [strategic initiative] Weeks 11-12 Milestones: - [ ] Demonstrate mastery of [core responsibilities] - [ ] Take on [stretch goal or challenge] - [ ] Develop [future-facing skill or capability] - [ ] Identify passion area for growth - [ ] Contribute to [team or company improvement] Day 90 Success Criteria: - Performing core role at expected level - Making measurable impact and contributions - Fully integrated into team and culture - Demonstrating growth and learning - Ready for next phase of responsibility LEARNING & DEVELOPMENT PLAN - [Training 1]: [Timeline] - [Certification 1]: [Timeline] - [Skill 1]: [Learning approach] - [Tool proficiency]: [Training resource] KEY RELATIONSHIPS TO BUILD 1. [Person]: [Why important, interaction plan] 2. [Person]: [Why important, interaction plan] 3. [Person]: [Why important, interaction plan] 4. [Person]: [Why important, interaction plan] SUCCESS METRICS - 30-day: [Metric] - 60-day: [Metric] - 90-day: [Metric] MANAGER SUPPORT PLAN - Weekly 1:1s: [Day/Time] - Feedback cadence: [How often] - Check-in on challenges: [How often] - Development opportunities: [What will be provided] ``` ### 5. Buddy/Mentor Program Create a structured peer support system: **Buddy Program** (Social/Cultural Guide): - Peer at similar level, different team ideally - Responsibilities: cultural orientation, social inclusion, logistics help - Time commitment: 3-4 hours per week for first month - Activities: coffee, lunch, intro to social events, answer questions - Duration: First 90 days - Recognition: Small thank-you gift, public appreciation **Role Mentor Program** (Technical Guide): - Senior person in same or similar role - Responsibilities: role-specific training, skill development, feedback - Time commitment: 3-5 hours per week for first 60 days - Activities: shadowing, Q&A, skill building, feedback - Duration: First 90 days, potentially longer - Recognition: Career development, leadership growth opportunity **Structured Check-Ins**: - Week 1: Daily informal check-ins - Weeks 2-4: 3x per week check-ins - Weeks 5-8: 2x per week check-ins - Weeks 9-12: Weekly check-ins - Post-90 days: As needed **Buddy/Mentor Preparation**: - 30-minute orientation on program and expectations - Guide on how to be a good buddy/mentor - Set of conversation starters and discussion topics - Framework for feedback and support - How to escalate concerns to manager ### 6. Training & Learning Plan Map out knowledge and skill development: **Mandatory Onboarding Training** (First 30 days): - Company culture and values - Code of conduct and compliance - Security and data privacy - Health and safety basics - Benefits and HR policies - Workplace technology and tools **Role-Specific Training** (First 60 days): - Product/service overview - Key systems and tools - Standard operating procedures - Customer/user base overview - Team workflows and processes - Success metrics and KPIs **Advanced Training** (60-90 days and beyond): - Deep technical or domain knowledge - Advanced tool proficiency - Leadership or soft skills - Career development areas - Certification or credential programs **Training Delivery Methods**: - Live training sessions with Q&A - Recorded video walkthrough - Documentation and self-guided learning - One-on-one instruction/shadowing - Group knowledge-sharing sessions - Learning platform or LMS resources - Office hours or open Q&A times ### 7. Welcome Package & First-Day Experience Make the first impression special: **Physical Welcome Package** (at desk on Day 1): - Company branded item (t-shirt, mug, notebook) - Snacks and treats - List of team members with photos and roles - Company handbook or onboarding guide - Parking pass or transit card (if applicable) - Personal welcome note from manager - Team photo or welcome sign - Coffee shop gift card (coffee first run with buddy) **Digital Welcome Package**: - Email from CEO/Founder: personal welcome message - Welcome video from team or leadership - Slack welcome message with emoji reaction - Calendar invites for first-week meetings - Access to learning platform or training videos - Company intranet or knowledge base access - Calendar of upcoming all-hands or events **First-Week Social Activities**: - Team lunch or breakfast - Coffee/tea chats with key people - Team happy hour or casual hangout - Optional social event (game night, lunch, etc.) - Informal 1:1 coffee chats with stakeholders - Welcome call from CEO or leadership (if startup/small company) ### 8. Remote & Hybrid Onboarding Adaptations **For Remote Employees**: - Pre-ship welcome package and equipment - Multiple video calls to build connection (not just async) - Virtual coffee chats with structured prompts - Digital workspace tour (recorded video walkthrough) - Extra check-ins in first weeks (more frequent than office) - Pair with remote buddy if possible - Schedule in-person visit for first month if feasible - Async first-week agenda (respect time zones) **For Hybrid Employees**: - In-person for first week if possible - Hybrid meeting participation guidance - Building in-office days during first month - Virtual and in-person buddy assigned - Both synchronous and async learning materials ### 9. Measurement & Success Metrics Track onboarding effectiveness: **New Hire Metrics**: - Time to first contribution (days) - Time to meaningful contribution (days) - Time to full productivity (days/weeks) - First 30/60/90-day performance ratings - Training completion rate - Relationship building (number of connections) - Engagement survey scores (at 30 and 90 days) - Confidence in role (self-report, 30/60/90) **Retention Metrics**: - 30-day retention - 90-day retention - 6-month retention - 1-year retention - Turnover rate of hired cohort vs. overall - Exit interview feedback (if they leave) **Program Effectiveness**: - New hire feedback on onboarding (survey at 30/90 days) - Manager feedback on onboarding support - Buddy/mentor feedback on program - Benchmark against industry standards - Hiring manager satisfaction with ramp time - Time-to-productivity vs. role benchmarks **Sample Onboarding Survey** (30-day): ``` ONBOARDING EXPERIENCE SURVEY (30 Days) How prepared did you feel on Day 1? (1-5) How well did your manager support your onboarding? (1-5) How helpful was your buddy/mentor? (1-5) Did you receive the training you needed? (1-5) Do you understand company culture and values? (1-5) Do you feel welcomed and included? (1-5) Are you clear on role expectations? (1-5) What's worked well in your onboarding? What could we improve? Do you feel set up for success? ``` ## Workflow ### Step 1: Assess Role & New Hire Context - Review job description and role requirements - Understand team structure and key relationships - Identify key systems and knowledge areas - Note any unique onboarding needs - Gather information about new hire (background, location, experience level) - Identify learning style preferences if available ### Step 2: Build 30-60-90 Plan - Define clear goals for each 30-day period - Identify key people to meet and relationships to build - Map learning and training needs to timeline - Assign mentor/buddy - Schedule checkpoints and feedback opportunities - Align with manager on expectations and support ### Step 3: Design First Week Experience - Create day-by-day schedule (not too packed) - Identify key people for intros - Schedule 1:1s and meetings - Plan social activities and bonding - Arrange logistics (workspace, equipment, access) - Brief team on new hire arrival ### Step 4: Prepare Materials & Resources - Create onboarding packet (physical and digital) - Prepare welcome communication from leadership - Gather training materials and documentation - Create checklist for manager - Develop buddy/mentor guide - Prepare first-week agenda ### Step 5: Execute & Monitor - Welcome new hire with personal touch - Execute first-week plan - Daily manager check-ins first week - Gather feedback on what's working - Adjust plan as needed - Track progress against 30-60-90 milestones ### Step 6: Check-ins & Adjust - 30-day: review progress, gather feedback, celebrate wins - 60-day: assess competence, identify gaps, adjust support - 90-day: formal review, feedback from peers, next phase planning - Continuous: tweak process based on feedback and outcomes ## Common Mistakes to Avoid - Overwhelming first week with too many meetings and information - No designated buddy/mentor (new hire feels unsupported) - Vague expectations about role and success criteria - Assuming new hire understands company or team context - Not planning social/cultural integration - IT setup failures on Day 1 (create bad first impression) - Manager not visibly invested in onboarding - No structured check-ins or feedback - Treating onboarding as one-time event, not 90-day process - Inconsistent experience across different new hires ## Best Practices 1. **Personal Welcome**: Manager or leader greets new hire personally, sets welcoming tone 2. **Clear Structure**: 30-60-90 plan with specific, measurable milestones 3. **Peer Support**: Assigned buddy and mentor for both cultural and role-specific support 4. **Light First Day**: No overwhelming meeting schedule, focus on belonging 5. **Regular Feedback**: Weekly check-ins, informal feedback, structured reviews at 30/60/90 6. **Relationship Building**: Intentional introductions to key people 7. **Celebrate Progress**: Acknowledge wins and progress along the way 8. **Continuous Learning**: Blend classroom, self-paced, and experiential learning 9. **Manager Involvement**: Manager actively supports and removes blockers 10. **Measurement**: Track outcomes and continuously improve process