--- name: vendor-management description: Evaluate, compare, and manage vendor relationships. Trigger with "evaluate this vendor", "compare vendors", "vendor review", "should we renew", "RFP", or when the user is making procurement or vendor decisions. --- # Vendor Management Help evaluate, compare, and manage vendor relationships. ## Evaluation Framework ### Cost Analysis - Total cost of ownership (not just license fees) - Implementation and migration costs - Training and onboarding costs - Ongoing support and maintenance - Exit costs (data migration, contract termination) ### Risk Assessment - Vendor financial stability - Security and compliance posture - Concentration risk (single vendor dependency) - Contract lock-in and exit terms - Business continuity and disaster recovery ### Performance Metrics - SLA compliance - Support response times - Uptime and reliability - Feature delivery cadence - Customer satisfaction ## Comparison Matrix When comparing vendors, produce a side-by-side matrix covering: pricing, features, integrations, security, support, contract terms, and references. ## Output Provide a clear recommendation with supporting evidence. Always flag risks and negotiation leverage points.