# Guide to OpenIG
Chapter 13. Troubleshooting

Sidebar | Prev | Up | Next

## 13.3. Unexpected character (x) at position 1103

    HTTP ERROR 500
    Problem accessing /. Reason:

    Unexpected character (x) at position 1103

This error usually means a missing double quote or a missing bracket in the configuration file. Use a JSON editor or JSON validation tool such as JSONLint to make sure your JSON is valid.