# Support

## Official Support Channels

WolfBot Community is a free, self-hosted unified trading platform. Support is provided through the community:

1. **Documentation** — [community.wolfbot.io/docs](https://community.wolfbot.io/docs)
2. **GitHub Discussions** — [Q&A, help, ideas](https://github.com/wolfbot-io/wolfbot-community/discussions)
3. **GitHub Issues** — [Bug reports](https://github.com/wolfbot-io/wolfbot-community/issues)

## Before Asking for Help

1. Search [existing Discussions](https://github.com/wolfbot-io/wolfbot-community/discussions)
2. Check the [Troubleshooting Guide](https://community.wolfbot.io/docs/troubleshooting)
3. Read the relevant [Documentation](https://community.wolfbot.io/docs)

## Reporting Issues

When reporting a problem, include:

- **WolfBot version** (Settings → About)
- **Operating system** (Windows 10/11, Ubuntu 22.04/24.04, etc.)
- **Installation type** (Setup.exe, .deb)
- **Market/broker** (crypto exchange or MT5 broker)
- **Steps to reproduce** the issue
- **Error message or screenshot** (redact personal/API information)
- **Diagnostics ID** if available

> ⚠️ **Never share your API keys, secret keys, or passwords.**

## Getting Started

New to WolfBot Community?

1. [Install WolfBot Community](https://community.wolfbot.io/install/windows)
2. [Read Getting Started](https://community.wolfbot.io/getting-started)
3. [Start with Simulation](https://community.wolfbot.io/docs/simulation)
4. [Connect your markets](https://community.wolfbot.io/brokers)

## Paid Support

WolfBot Community is free and community-supported. For managed hosting or priority support, consider [WolfBot Cloud](https://wolfbot.io).