{ "name": "Fairhaven Harbor", "slug": "fairhaven-harbor", "company_type": "Property", "address": "1310 9th St, Bellingham, WA 98225", "review_count": 15, "average_rating": 4.6, "reviews": { "google_reviews": [ { "author": "Chris Glatz", "rating": 5, "review": "I have called Fairhaven Harbor Apts home for the past 3 years. I use the word Home seriously. It is a great place to live and the management is amazing as is the building, security and amenities. I will miss many things about not living there. I highly recommend it.", "owner_response": null }, { "author": "Ellie Wylie", "rating": 5, "review": "I love living here so much! The units are beautiful and very spacious. High ceilings and very nice finishes. The building is very quiet and clean. Management and maintenance are great. Favorite apartment Ive had by far.\nHighly recommend !", "owner_response": null }, { "author": "Susan Zanol", "rating": 5, "review": "I have lived at Fairhaven Harbor Apartments for nearly 18 months. I have owned free standing homes for many years. I can honestly say that if any of the apartments I lived in prior to owning were as wonderful as Fairhaven Harbor, I would never have purchased a house. The owner and management team are professional, very efficient, super customer centered, and just plain nice. This place has it all, including a perfect central location which is very walkable. The apartments are modern, attractive, roomy, comfortable and quiet. The common areas are spotless and the entire building is very well maintained. The views from the tastefully furnished rooftop deck are breathtaking, especially at sunset. I love that parking is assigned with much of it under the building. There are lots of other well thought out extras included in the rent. I have looked at most of the other rental options in this area. Fairhaven Harbor Apartments is by far the best in my opinion. This is home.", "owner_response": null }, { "author": "Ginger Walters", "rating": 5, "review": "This is the perfect place for us to rent. The apartment is spacious and lots of light. Great location for walking around, going to the coffee shop, grocery store within walking distance. We love Fairhaven. Lots of delicious restaurants very close by. Manager Jackie is very accommodating and kind, she answered all of our questions. No complaints at all.", "owner_response": { "text": "Thankyou! We believe the location is the best as well, next to Bellingham Bay, walking trails, yet adjacent to Fairhaven!" } }, { "author": "Jackie H", "rating": 5, "review": "Hi Rita,\nThis is Jackie, the Property Manager for Fairhaven Harbor Apartments.\nI'm sorry you didn't feel good about the phone conversation we had the other day.\nPlease know my first priorities are to the tenants, the tenants that are moving in and the people who have applied and are moving in between now and May 1st.\nI am very busy as I mentioned to you. The apartments are going fast!\nThat is why I told you it would not be a good use of our time to show you apartments that would not be available in June or July\nGood luck in your search!", "owner_response": null }, { "author": "Lucia Hough", "rating": 3, "review": "The apartments are okay. Great location, but the construction just isn't there. I was in a unit above the gym for about a year and was woken up after 11 PM and at 5:30 AM due to the sounds of the treadmill below me. It was completely nerve wracking to get some sleep or try to cook dinner and be disturbed by someone working out. Thankfully Dawnah and team were awesome and allowed me to move to a different apartment high up in the building.\n\nA couple weeks after moving in to the new unit I got a note underneath my door from my new downstairs neighbor asking me to keep it down / walk lighter. I haven't been doing anything crazy in my apartment. I walk around, cook, play with my dog, and when I do workouts I skip the jumping etc. I understand though. The gym was my biggest distraction in the other apartment but I could still hear my upstairs neighbor flushing his toilet or chopping vegetables. Truly frustrating.\n\nThe reason I moved into this complex was I thought it would be well built and quiet after having a terrific experience at a new build in Seattle from 2016 - 2018. Neither have proven to be the case.", "owner_response": null }, { "author": "Rita Caufield", "rating": 2, "review": "I have been helping a friend start the apartment search in Bellingham since her lease is up at the end of August and she would be willing to sign a lease for June or July because she understands the market. We actually both work in property management with student housing, so we do understand the process. She has been living in downtown Bellingham for almost two years and is wanting a change, so I have been searching around Fairhaven for her. I came across Fairhaven Harbor Apartments and gave them a call since they did not have prices listed. I spoke to a women named Jackie and at first she was very helpful and knowledge about her property, but as soon as I asked if she had any showings available she seemed very busy in her schedule since she is currently pre-leasing. She gave me prices of two one-bedroom apartments that are available and what is included. I then proceeded to set up a time for a showing. I also wanted to let her know that my friend's current lease is up at the end of August, but is starting the hunt for a new place because she understands how hard Bellingham can be at times. By stating that I also said that she is willing to sign in June or July. I understand completely if two units are available now that they would not hold a spot at all especially since I work in Student Housing. As soon as I started to wrap up our conversation and said our date and time for a showing would work for us, the women Jackie said \"that would be a waste of our time.\" I immediately said thank you and appreciated her time. But as soon as I got off the phone I started to laugh because the lack of customer services was beyond disbelief. I hate to have this taint my impression of this property, but it has and unfortunately we will not be calling in the summer to see their availability.", "owner_response": null }, { "author": "Brian Gass", "rating": 5, "review": "Property maagement is easy to work with and very responsive. Great building and close to everything in Fairhaven! Units are well built.", "owner_response": null }, { "author": "Stacie Pratschner", "rating": 5, "review": "We're so happy to be living at Fairhaven Harbor! Beautiful apartments, the best neighborhood, and great management and staff. ", "owner_response": { "text": "Thanks for your comments. We are very fortunate to have a great management team! Thanks for the nice comments!" } }, { "author": "Heather F", "rating": 5, "review": "Beautiful apartments, excellent amenities, and a great management team. Highly recommend renting here!!", "owner_response": null }, { "author": "Bill Duffy", "rating": 5, "review": "Better then most gas stations for price in the area.", "owner_response": null }, { "author": "mark aarstol", "rating": 5, "review": "A beautiful new building snuggled across from the bay in fairhaven.", "owner_response": null }, { "author": "Donna Wilburn", "rating": 4, "review": "", "owner_response": null }, { "author": "Ivy Giroux", "rating": 5, "review": "", "owner_response": null }, { "author": "Brian Toohey", "rating": 5, "review": "", "owner_response": { "text": "We love 5 stars Brian!!" } } ] }, "adjusted_review_count": 12, "adjusted_average_rating": 4.58, "distribution": { "1": 0, "2": 1, "3": 1, "4": 1, "5": 12 }, "summary": { "created_timestamp": 1739205444, "text": "

Good

Fairhaven Harbor has received commendable feedback for its management and maintenance teams. Many residents find both the management and maintenance staff to be responsive and professional. They have been described as \"easy to work with\" and \"very responsive,\" indicating good customer service. The property's central location is another highlight, often mentioned in user reviews for its convenience, with many amenities such as coffee shops and restaurants within walking distance.

The building is also praised for its cleanliness and assigned parking, which residents appreciate for the convenience and security it offers. The management's efforts in maintaining a spotless environment have resulted in positive feedback, suggesting a consistent level of care and attention to detail. These aspects of Fairhaven Harbor contribute to a satisfying living experience for many of its tenants.

Great

One of the most notable aspects of Fairhaven Harbor, as highlighted in user reviews, is the quality and attractiveness of its apartments. Residents appreciate the spacious units, high ceilings, and modern finishes, which have left a lasting impression. The building's quiet atmosphere and the breathtaking views from the rooftop deck also add to the appeal, making this complex stand out among its competitors.

Moreover, Fairhaven Harbor garners high recommendations for these features. Several residents emphasize how welcoming and accommodating the management, particularly one manager named Jackie, has been during their stay. The combination of a great location, attentive management, and beautiful apartments makes Fairhaven Harbor a highly recommended place to live.

Bad

Despite many positive reviews, some residents have raised concerns about noise due to the construction quality of the building. There were complaints about disturbances coming from neighboring units, such as the sound of treadmills from the gym and other daily noises, impacting their living experience. While the management was responsive in assisting with a unit transfer in one case, the minimal soundproofing remains a noticeable issue for some residents.

Additionally, potential tenants have encountered challenges with the communication and scheduling process when trying to secure a viewing, with one user review highlighting a frustrating experience during interaction with the management. These issues have detracted slightly from the overall perception of Fairhaven Harbor, indicating room for improvement in property management and communication practices.

Ugly

While most interactions with Fairhaven Harbor's management have been positive, there are negative reviews that cannot be ignored. In one such case, a prospective tenant found the customer service lacking, describing the interaction as dismissive and unaccommodating. This left a negative impression, suggesting inconsistencies in how inquiries and appointments are handled.

Moreover, another review expressed dissatisfaction due to ongoing disturbances and poor construction that impacted daily life. The tenant highlighted ongoing noise issues and a disappointing comparison to past living experiences in newer constructions. These challenges underscore some of the significant criticisms faced by Fairhaven Harbor and suggest areas where improved customer service and structural enhancements could substantially benefit residents and prospects alike.

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