5.02021-11-21T21:35:42ZTemplatesApp Skype for business Mediation RoleApp Skype for business Mediation Role## Description
This template assesses the status and overall health of services as well as the performance of the Mediation Microsoft Skype for Business Server 2015. Note: You need to set thresholds for these counters according to your environment. It is recommended to monitor these counters for some period of time to understand potential value ranges and then set the thresholds accordingly. This documentation is based on: https://technet.microsoft.com/en-us/library/gg398616.aspx.
## Overview
Lync 2013 Mediation role template
TemplatesLogsLync performanceServices- CDR adapter problemZABBIX_ACTIVEeventlog["Lync Server",,,,56207]1807d0LOGLogs
- Global Counters: Current audio channels with PSM quality reportingperf_counter["\LS:MediationServer - Global Counters\- Current audio channels with PSM quality reporting"]60This component monitor returns the total number of active channels that are having Phase Shift Modulation (PSM) quality reported. Calculating PSM quality has a processing overhead so this should be taken into account when measuring performance.Lync performance
- Total failed calls caused by unexpected interaction from the Proxyperf_counter["\LS:MediationServer - Global Counters\- Total failed calls caused by unexpected interaction from the Proxy"]60This component monitor returns the number of calls that failed because of an unexpected response from the Front End Server. The returned value should be as low as possible.Lync performanceCHANGE_PER_SECOND{last(0)}>10Call failed caused by unexpected interaction from a proxyWARNING
- Total failed calls caused by unexpected interaction from a gatewayperf_counter["\LS:MediationServer - Global Per Gateway Counters(_Total)\- Total failed calls caused by unexpected interaction from a gateway"]60This component monitor returns the number of calls that failed because of an unexpected response from a gateway peer. The returned value should be as low as possible.Lync performanceCHANGE_PER_SECOND{last(0)}>10Call failed caused by unexpected interaction from a gatewayWARNING
- Health Indices: Load Call Failure Indexperf_counter["\LS:MediationServer - Health Indices\- Load Call Failure Index"]60This component monitor returns the scaled index between zero and 100 that is related to all call failures due to Global Health Index as a heavy load.Lync performance{last()}>0Lync load call failure index too highWARNING
- Inbound Calls: Active media bypass callsperf_counter["\LS:MediationServer - Inbound Calls(_total)\- Active media bypass calls"]60This component monitor returns the number of media bypass calls in progress.Lync performance
- Inbound Calls: Currentperf_counter["\LS:MediationServer - Inbound Calls(_total)\- current"]60This component monitor returns the number of inbound calls in progress.Lync performance
- Media Relay: Media Connectivity Check Failureperf_counter["\LS:MediationServer - Media Relay\- Media Connectivity Check Failure"]60This component monitor returns the number of calls where media connectivity between the Mediation Server and the remote endpoints could not be established. The returned value should be as low as possible.Lync performance{last()}>0Lync media connectiviti check failures too highWARNING
- Outbound Calls: Active media bypass callsperf_counter["\LS:MediationServer - Outbound Calls(_total)\- Active media bypass calls"]60This component monitor returns the total number of active calls going through Mediation Server that are in Media Bypass mode. Calls using Media Bypass use significantly fewer Mediation Server resources because the media is not flowing through the Mediation Server.Lync performance
- Outbound Calls: Currentperf_counter["\LS:MediationServer - Outbound Calls(_total)\- current"]60This component monitor returns the total number of active calls going through the Mediation Server.Lync performance
- Service: Lync Server Mediationservice.info["Lync Server Mediation", state]300ServicesWindows service state{last()}<>0Lync Server Mediation service stoppedAVERAGE
- Service: Lync Server Replica Replicator Agentservice.info["Lync Server Replica Replicator Agent", state]300ServicesWindows service state{last()}<>0Lync Server Replica Replicator Agent service stoppedAVERAGE
Lync mediation server call statistics1A7C11- App Skype for business Mediation Roleperf_counter["\LS:MediationServer - Inbound Calls(_total)\- Active media bypass calls"]
1F63100- App Skype for business Mediation Roleperf_counter["\LS:MediationServer - Inbound Calls(_total)\- current"]
22774A4- App Skype for business Mediation Roleperf_counter["\LS:MediationServer - Outbound Calls(_total)\- Active media bypass calls"]
3A54F10- App Skype for business Mediation Roleperf_counter["\LS:MediationServer - Outbound Calls(_total)\- current"]
Windows service state0Running1Paused2Start pending3Pause pending4Continue pending5Stop pending6Stopped7Unknown255No such service