zabbix_export: version: '5.4' date: '2021-11-21T21:35:44Z' groups: - uuid: 7df96b18c230490a9a0a9e2307226338 name: Templates templates: - uuid: 5792540b3c9d4e0f92069dc0751a87d7 template: 'App Skype for business Mediation Role' name: 'App Skype for business Mediation Role' description: | ## Description This template assesses the status and overall health of services as well as the performance of the Mediation Microsoft Skype for Business Server 2015. Note: You need to set thresholds for these counters according to your environment. It is recommended to monitor these counters for some period of time to understand potential value ranges and then set the thresholds accordingly. This documentation is based on: https://technet.microsoft.com/en-us/library/gg398616.aspx. ## Overview Lync 2013 Mediation role template groups: - name: Templates items: - uuid: 129f9b8339744d0087ddcd346909ad3c name: 'CDR adapter problem' type: ZABBIX_ACTIVE key: 'eventlog["Lync Server",,,,56207]' delay: '180' history: 7d trends: '0' value_type: LOG tags: - tag: Application value: Logs - uuid: fb5516856d1946828703e6c248d93dae name: 'Global Counters: Current audio channels with PSM quality reporting' key: 'perf_counter["\LS:MediationServer - Global Counters\- Current audio channels with PSM quality reporting"]' delay: '60' description: 'This component monitor returns the total number of active channels that are having Phase Shift Modulation (PSM) quality reported. Calculating PSM quality has a processing overhead so this should be taken into account when measuring performance.' tags: - tag: Application value: 'Lync performance' - uuid: 08c860c68bcd482ea0a0bced2cb3eaef name: 'Total failed calls caused by unexpected interaction from the Proxy' key: 'perf_counter["\LS:MediationServer - Global Counters\- Total failed calls caused by unexpected interaction from the Proxy"]' delay: '60' description: 'This component monitor returns the number of calls that failed because of an unexpected response from the Front End Server. The returned value should be as low as possible.' preprocessing: - type: CHANGE_PER_SECOND parameters: - '' tags: - tag: Application value: 'Lync performance' triggers: - uuid: 3ab38a613ab3440dad9ac291500be124 expression: 'last(/App Skype for business Mediation Role/perf_counter["\LS:MediationServer - Global Counters\- Total failed calls caused by unexpected interaction from the Proxy"])>10' name: 'Call failed caused by unexpected interaction from a proxy' priority: WARNING - uuid: 78b5421dd6d54a29b41a7ed8c4192f1d name: 'Total failed calls caused by unexpected interaction from a gateway' key: 'perf_counter["\LS:MediationServer - Global Per Gateway Counters(_Total)\- Total failed calls caused by unexpected interaction from a gateway"]' delay: '60' description: 'This component monitor returns the number of calls that failed because of an unexpected response from a gateway peer. The returned value should be as low as possible.' preprocessing: - type: CHANGE_PER_SECOND parameters: - '' tags: - tag: Application value: 'Lync performance' triggers: - uuid: beb8ee247cb04ac1a7c3e580fd98e0bc expression: 'last(/App Skype for business Mediation Role/perf_counter["\LS:MediationServer - Global Per Gateway Counters(_Total)\- Total failed calls caused by unexpected interaction from a gateway"])>10' name: 'Call failed caused by unexpected interaction from a gateway' priority: WARNING - uuid: 514a625bac9b4c0e8a659970131cf201 name: 'Health Indices: Load Call Failure Index' key: 'perf_counter["\LS:MediationServer - Health Indices\- Load Call Failure Index"]' delay: '60' description: 'This component monitor returns the scaled index between zero and 100 that is related to all call failures due to Global Health Index as a heavy load.' tags: - tag: Application value: 'Lync performance' triggers: - uuid: fd501be3552441908b0cf334e9622359 expression: 'last(/App Skype for business Mediation Role/perf_counter["\LS:MediationServer - Health Indices\- Load Call Failure Index"])>0' name: 'Lync load call failure index too high' priority: WARNING - uuid: 912a50479ed74c3e91aa4c6f301a4f66 name: 'Inbound Calls: Active media bypass calls' key: 'perf_counter["\LS:MediationServer - Inbound Calls(_total)\- Active media bypass calls"]' delay: '60' description: 'This component monitor returns the number of media bypass calls in progress.' tags: - tag: Application value: 'Lync performance' - uuid: a62e6ceabbd14909aa616eb6b566b874 name: 'Inbound Calls: Current' key: 'perf_counter["\LS:MediationServer - Inbound Calls(_total)\- current"]' delay: '60' description: 'This component monitor returns the number of inbound calls in progress.' tags: - tag: Application value: 'Lync performance' - uuid: 62ebf90f08864634b9ed34dfdf322364 name: 'Media Relay: Media Connectivity Check Failure' key: 'perf_counter["\LS:MediationServer - Media Relay\- Media Connectivity Check Failure"]' delay: '60' description: 'This component monitor returns the number of calls where media connectivity between the Mediation Server and the remote endpoints could not be established. The returned value should be as low as possible.' tags: - tag: Application value: 'Lync performance' triggers: - uuid: 86a98868131e419eb26f8950a281f1b9 expression: 'last(/App Skype for business Mediation Role/perf_counter["\LS:MediationServer - Media Relay\- Media Connectivity Check Failure"])>0' name: 'Lync media connectiviti check failures too high' priority: WARNING - uuid: 55ace28f2e5f4983a9772bc260ec6304 name: 'Outbound Calls: Active media bypass calls' key: 'perf_counter["\LS:MediationServer - Outbound Calls(_total)\- Active media bypass calls"]' delay: '60' description: 'This component monitor returns the total number of active calls going through Mediation Server that are in Media Bypass mode. Calls using Media Bypass use significantly fewer Mediation Server resources because the media is not flowing through the Mediation Server.' tags: - tag: Application value: 'Lync performance' - uuid: 4a073bf12a914677bd80b84d8976a794 name: 'Outbound Calls: Current' key: 'perf_counter["\LS:MediationServer - Outbound Calls(_total)\- current"]' delay: '60' description: 'This component monitor returns the total number of active calls going through the Mediation Server.' tags: - tag: Application value: 'Lync performance' - uuid: 724c165cbf584f6a899d0dd7a31c4b3b name: 'Service: Lync Server Mediation' key: 'service.info["Lync Server Mediation", state]' delay: '300' valuemap: name: 'Windows service state' tags: - tag: Application value: Services triggers: - uuid: 7f85f508ddc045d880c5bf11c4da9c60 expression: 'last(/App Skype for business Mediation Role/service.info["Lync Server Mediation", state])<>0' name: 'Lync Server Mediation service stopped' priority: AVERAGE - uuid: 3bfc690c9cf24ae5b6de6d308b3e9fe3 name: 'Service: Lync Server Replica Replicator Agent' key: 'service.info["Lync Server Replica Replicator Agent", state]' delay: '300' valuemap: name: 'Windows service state' tags: - tag: Application value: Services triggers: - uuid: da16196aec234faca7d618bda56d0a79 expression: 'last(/App Skype for business Mediation Role/service.info["Lync Server Replica Replicator Agent", state])<>0' name: 'Lync Server Replica Replicator Agent service stopped' priority: AVERAGE valuemaps: - uuid: fcd39476377b4c8f8af260991555ce99 name: 'Windows service state' mappings: - value: '0' newvalue: Running - value: '1' newvalue: Paused - value: '2' newvalue: 'Start pending' - value: '3' newvalue: 'Pause pending' - value: '4' newvalue: 'Continue pending' - value: '5' newvalue: 'Stop pending' - value: '6' newvalue: Stopped - value: '7' newvalue: Unknown - value: '255' newvalue: 'No such service' graphs: - uuid: daaea875229b4bf2b15e99563c8ab0de name: 'Lync mediation server call statistics' graph_items: - color: 1A7C11 item: host: 'App Skype for business Mediation Role' key: 'perf_counter["\LS:MediationServer - Inbound Calls(_total)\- Active media bypass calls"]' - sortorder: '1' color: F63100 item: host: 'App Skype for business Mediation Role' key: 'perf_counter["\LS:MediationServer - Inbound Calls(_total)\- current"]' - sortorder: '2' color: 2774A4 item: host: 'App Skype for business Mediation Role' key: 'perf_counter["\LS:MediationServer - Outbound Calls(_total)\- Active media bypass calls"]' - sortorder: '3' color: A54F10 item: host: 'App Skype for business Mediation Role' key: 'perf_counter["\LS:MediationServer - Outbound Calls(_total)\- current"]'