zabbix_export: version: '6.0' date: '2021-11-21T21:45:26Z' groups: - uuid: 49f9bbc73f834aba97779c8ba015f676 name: 'C24 - XD 7.15 Broker' templates: - uuid: 3dc75ed64bcb429b89a125844a265a5a template: C24_CVAD-715_Broker_v1.00 name: C24_CVAD-715_Broker_v1.00 description: | ## Overview Monitoring template for Delivery Controller included in CVAD (Citrix Virtual Apps and Desktops) ver 7.15. Installation details 1. Prior to template import - create host group called C24 - XD 7.15 Broker 2. After import - update template macro section with correct host names. For more information about template configuration setings and template hiistory please visit [citrix24 blog](https://blog.citrix24.com/xendesktop-7-x-monitoring-template-delivery-controller/) ## Author citrix24 groups: - name: 'C24 - XD 7.15 Broker' items: - uuid: 625f826c924647d59c5790e96394fd5f name: Broker_Event_505 type: ZABBIX_ACTIVE key: 'eventlog[Application,,,,505,,]' history: 5d trends: '0' value_type: LOG description: | Information An import to the local DB failed; see below for more information tags: - tag: Application value: CVAD-715_BrokerEvents triggers: - uuid: 3215ab1743ed4bb18063656d71f9bdc3 expression: 'logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,,,505,,])=4' name: 'The Citrix Config Sync Service on {HOSTNAME} failed an import.' priority: AVERAGE description: | Error details: Security identifier does not represent a Windows account Solution: Remove an orphaned SID of user or security group which already got deleted in Active Directory. For more details visit: https://blog.citrix24.com/xendesktop-7-x-monitoring-template-delivery-controller/ manual_close: 'YES' - uuid: d4bfe31dc3be41e9906f79275d6b96d4 name: Broker_Event_1169 type: ZABBIX_ACTIVE key: 'eventlog[Application,,,,1169,,]' history: 5d trends: '0' value_type: LOG description: | Controller {HOSTNAME} has entered the out-of-box grace period as no suitable licenses were found on the license server {$CTX_LIC_SRV}. You have 281 hour(s) remaining before this controller stops providing desktop and application sessions. tags: - tag: Application value: CVAD-715_BrokerEvents - uuid: d2dcd43856fe4b14bdd388d27ee8471e name: Broker_Event_1170 type: ZABBIX_ACTIVE key: 'eventlog[Application,,,,1170,,]' history: 5d trends: '0' value_type: LOG description: 'The Citrix Broker Service has successfully detected suitable licenses on the license server ''dc01.lab.citrix24.ctx''. This controller is no longer in the out-of-box licensing grace period.' tags: - tag: Application value: CVAD-715_BrokerEvents - uuid: 6b1114e4573e4172875be04fdccf07fe name: Broker_Event_1199 type: ZABBIX_ACTIVE key: 'eventlog[Application,,,,1199,,]' history: 5d trends: '0' value_type: LOG tags: - tag: Application value: CVAD-715_BrokerEvents - uuid: 52398cc66b0b45d7a3125ff23464b6f4 name: Broker_Event_1151 type: ZABBIX_ACTIVE key: 'eventlog[Application,,Error,"Citrix Broker Service",1151,,]' history: 5d trends: '0' value_type: LOG tags: - tag: Application value: CVAD-715_BrokerEvents - uuid: 463bc4b7a5fa4f50b8c7d46578cc3651 name: Broker_Event_1150 type: ZABBIX_ACTIVE key: 'eventlog[Application,,Information,"Citrix Broker Service",1150,,]' history: 5d trends: '0' value_type: LOG tags: - tag: Application value: CVAD-715_BrokerEvents - uuid: 66253496a03e4b2b83c02459b16cb136 name: Broker_Event_1200 type: ZABBIX_ACTIVE key: 'eventlog[Application,,Information,"Citrix Broker Service",1200,,]' history: 5d trends: '0' value_type: LOG description: 'The connection between the Citrix Broker Service and the database has been restored.' tags: - tag: Application value: CVAD-715_BrokerEvents - uuid: 17f7bed3423a4e2d88d2fe6b5ffb99f9 name: Broker_Event_3500 type: ZABBIX_ACTIVE key: 'eventlog[Application,,Information,,3500,,]' history: 5d trends: '0' value_type: LOG description: 'The Citrix Broker Service has detected that the issue with communication with the database has been resolved and will resume normal brokering activity using configuration in the main site database.' tags: - tag: Application value: CVAD-715_BrokerEvents - uuid: c470e8782c4e408caeca391e9c38ec0b name: Broker_Event_1201 type: ZABBIX_ACTIVE key: 'eventlog[Application,,Warning,"Citrix Broker Service",1201,,]' history: 5d trends: '0' value_type: LOG description: 'The connection between the Citrix Broker Service and the database has been lost.' tags: - tag: Application value: CVAD-715_BrokerEvents triggers: - uuid: adfbe2c9c30b48aeaff662da4d4153d8 expression: 'logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,Warning,"Citrix Broker Service",1201,,])=4' name: 'Connection from {HOSTNAME} to database has been lost {SOURCE}' status: DISABLED priority: WARNING manual_close: 'YES' - uuid: 12eb1ea6849a4c0ea3adeb06dc776721 name: 'Broker_PerfCounter_Brokered Sessions' key: 'perf_counter[\Citrix Broker Service\Brokered Sessions,]' history: 5d tags: - tag: Application value: CVAD-715_BrokerPerformanceCounters - uuid: c0017ae86fa24869bcb892bd220bf1be name: Broker_CitrixADIdentityService key: 'service.info[CitrixADIdentityService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: dcb15e199cbc44058f3b5d34914dc1fa expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixADIdentityService],#3)>0' name: '"Citrix AD Identity Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: e222f27378e84d22b030d8b751bf6bd3 name: Broker_CitrixAnalytics key: 'service.info[CitrixAnalytics]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: ea5ebd860a93483996f35805cbfe40d5 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixAnalytics],#3)>0' name: '"Citrix Analytics Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: dfc0e21438c64807ae099387ac69ad46 name: Broker_CitrixAppLibrary key: 'service.info[CitrixAppLibrary]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: a1fbc7cb8ef84449aa1c17cfc751fa6d expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixAppLibrary],#3)>0' name: '"Citrix App Library Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 72953a21317f45169a99761b10e0ec2c name: Broker_CitrixBrokerService key: 'service.info[CitrixBrokerService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: cc1e840771e4496b91ea78b4450a5042 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixBrokerService],#3)>0' name: '"Citrix Broker Service" on {HOSTNAME} is unreachable' priority: HIGH manual_close: 'YES' - uuid: a777051b39084debb89938bc338e9fed name: Broker_CitrixConfigSyncService key: 'service.info[CitrixConfigSyncService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: de240fea6c0e442d9b86391c66ee07bd expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixConfigSyncService],#3)>1' name: '"Citrix Config Synchronizer Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: b29658e575e54740bc91e9ae32f7cdf8 name: Broker_CitrixConfigurationLogging key: 'service.info[CitrixConfigurationLogging]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: b3d8cd86b4434b93a17caa9aecb1fe92 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixConfigurationLogging],#3)>0' name: '"Citrix Configuration Logging Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 271bbbec489a497588763f962148c7cb name: Broker_CitrixConfigurationService key: 'service.info[CitrixConfigurationService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: bbf5ab01b8b941bf9b325deac7e5b5dc expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixConfigurationService],#3)>0' name: '"Citrix Configuration Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: f478af1703c7497b8cc7f206dbbd927b name: Broker_CitrixConnector key: 'service.info[CitrixConnector]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 773de5d2e3c5414287c6e5cfd963dd1e expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixConnector],#3)>0' name: '"Citrix Smart Tools Agent Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: baad2c4d8c63405e9c4dab75d2520692 name: Broker_CitrixDelegatedAdmin key: 'service.info[CitrixDelegatedAdmin]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: d36a016068b24a0cbfd36ad5c274980f expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixDelegatedAdmin],#3)>0' name: '"Citrix Delegated Administration Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: d7f65c4d206146e58c48499a89c3137f name: Broker_CitrixEnvTest key: 'service.info[CitrixEnvTest]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: c34ac061485642bea021f0547fc246fa expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixEnvTest],#3)>0' name: '"Citrix Environment Test Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: a874e8d88f364c4590bce83e4e287dfb name: Broker_CitrixHighAvailabilityService key: 'service.info[CitrixHighAvailabilityService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 6355468bab12480c81cfa9a35fc73309 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixHighAvailabilityService],#3)>0' name: '"Citrix High Availability Service" on {HOSTNAME} is unreachable' priority: HIGH manual_close: 'YES' - uuid: 41d5d8a1442340b681e5d163b9008f84 name: Broker_CitrixHostService key: 'service.info[CitrixHostService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: bfde9d2ddb004e0e99ea79fe1dafeb8a expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixHostService],#3)>0' name: '"Citrix Host Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 56066d35ec5046af86d07f29daa26371 name: Broker_CitrixMachineCreationService key: 'service.info[CitrixMachineCreationService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 7573779e773b4d82a0f5f77309cf86ae expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixMachineCreationService],#3)>0' name: '"Citrix Machine Creation Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 48c8739dfbe04e5fade9043136aa36cb name: Broker_CitrixMonitor key: 'service.info[CitrixMonitor]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 82b28d92afe545a6a24fe99135bd0b48 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixMonitor],#3)>0' name: '"Citrix Monitor Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 5ceac888c91d40a29fedfc3d0748b94b name: Broker_CitrixOrchestration key: 'service.info[CitrixOrchestration]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 720d33371d864d3784400679f8b257a8 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixOrchestration],#3)>0' name: '"Citrix Orchestration Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 5eb7760a212e4d628a0b55cf375e08b0 name: Broker_CitrixPrivilegedService key: 'service.info[CitrixPrivilegedService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 8ebd42a6f4ea445aac3eebf8f0de6771 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixPrivilegedService],#3)>0' name: '"Citrix Storefront Privileged Administration Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 0db420590557449f98ed5d4cfaaad3e2 name: Broker_CitrixStorefront key: 'service.info[CitrixStorefront]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 3f0d910707ac46b0b032f407286233b6 expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixStorefront],#3)>0' name: '"Citrix Storefront Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 265ca08e12e348c5931685c8ad4ff117 name: Broker_CitrixTelemetryService key: 'service.info[CitrixTelemetryService]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 6fd8297d3a67457a973ddef9ab58ba0e expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixTelemetryService],#3)>0' name: '"Citrix Telemetry Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' - uuid: 5da8a7850b774cb7b4f8ff28b90cedb3 name: Broker_CitrixTrust key: 'service.info[CitrixTrust]' history: 5d valuemap: name: 'Windows service state' tags: - tag: Application value: CVAD-715_BrokerServices triggers: - uuid: 746845f6abca4fb8bba2aed7c79c291f expression: 'last(/C24_CVAD-715_Broker_v1.00/service.info[CitrixTrust],#3)>0' name: '"Citrix Trust Service" on {HOSTNAME} is unreachable' priority: WARNING manual_close: 'YES' macros: - macro: '{$CTX_LIC_SRV}' value: 'add your host name' - macro: '{$DB_SRV}' value: 'add your host name' valuemaps: - uuid: ff270d3e16474cbbaa51308acfb8f0e0 name: 'Windows service state' mappings: - value: '0' newvalue: Running - value: '1' newvalue: Paused - value: '2' newvalue: 'Start pending' - value: '3' newvalue: 'Pause pending' - value: '4' newvalue: 'Continue pending' - value: '5' newvalue: 'Stop pending' - value: '6' newvalue: Stopped - value: '7' newvalue: Unknown - value: '255' newvalue: 'No such service' triggers: - uuid: ccb810898d2847fbae7ec4525456e3aa expression: '{TRIGGER.VALUE}=0 and logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,,,1169,,])=2' recovery_mode: RECOVERY_EXPRESSION recovery_expression: '{TRIGGER.VALUE}=1 and logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,,,1170,,])=1' name: 'Controller {HOSTNAME} - no suitable licenses were found on the license server {$CTX_LIC_SRV}' priority: HIGH description: | Controller {HOSTNAME} has entered the out-of-box grace period as no suitable licenses were found on the license server {$CTX_LIC_SRV}. You have 281 hour(s) remaining before this controller stops providing desktop and application sessions. - uuid: a53e5de6d89b486e9ba7c59c73a84e8e expression: | {TRIGGER.VALUE}=0 and logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,Warning,"Citrix Broker Service",1201,,])=2 recovery_mode: RECOVERY_EXPRESSION recovery_expression: | {TRIGGER.VALUE}=1 and logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,Information,"Citrix Broker Service",1200,,])=1 name: 'Controller {HOSTNAME} cannot contact database server {$DB_SRV}' priority: HIGH manual_close: 'YES' - uuid: a8151ae338e441bfbe4aac4d0100d0aa expression: | {TRIGGER.VALUE}=0 and logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,Error,"Citrix Broker Service",1151,,])=4 recovery_mode: RECOVERY_EXPRESSION recovery_expression: | {TRIGGER.VALUE}=1 and logseverity(/C24_CVAD-715_Broker_v1.00/eventlog[Application,,Information,"Citrix Broker Service",1150,,])=1 name: 'Controller {HOSTNAME} cannot contact the license server {$CTX_LIC_SRV}' priority: WARNING description: | Controller {HOSTNAME} cannot contact the license server {$CTX_LIC_SRV}. Please ensure that the license server is functioning correctly and that the details identifying the license server are correct in the XenDesktop configuration. manual_close: 'YES'