UnlockSmart Support

Math games for kids — right at the lock screen

Have a question or running into an issue? We're here to help. Browse the common questions below or reach out to us directly.


Frequently Asked Questions

How does UnlockSmart work?

UnlockSmart presents your child with a short math challenge before they can unlock the iPad. It's a fun way to sneak in a little learning during everyday screen time. The child answers the question and then enters their normal passcode to unlock the device.

How do I turn off the math games?

Open the UnlockSmart app and navigate to Settings. You can pause or disable the math challenges at any time from there.

Can I choose the difficulty level?

Yes. Inside the app you can select the grade level or difficulty that matches your child's current skills, from basic addition to more advanced multiplication and division.

Does the app require an internet connection?

No. UnlockSmart works completely offline. No Wi-Fi or cellular data is needed.

Does UnlockSmart collect any data about my child?

No. The app does not collect, store, or transmit any personal information. Everything stays on your device. See our Privacy Policy for full details.

The app isn't appearing at the lock screen. What should I do?

Make sure the app has been set up and enabled inside the UnlockSmart app. If the problem persists, try closing the app fully and reopening it, or restarting your iPad. If you're still having trouble, contact us below.

I found a bug or the app crashed. How do I report it?

Please email us with a description of what happened and which iPad model and iOS version you're using. We take bug reports seriously and aim to respond within 2 business days.


Contact Us

Don't see your question answered here? Send us an email and we'll get back to you.

📧 ou6066@gmail.com