Strumming the 'flute' drum is an animation. At least they could have fixed
it so we beat on the 'flute' drum. Then they'd be halfway there and only
need to change the 'flute' into a drum when they do a graphics patch. Also
unless this 'animations' guy does other work, he's been sitting around doing
nothing most of the time. I doubt they have a programmer who just does
animations for the existing game. If so, he put a bunch of animations in
once, fixed the playing while sitting, and that's about it since release.
Also the people who could have fixed the other things like our broken song
din't not fix it because of time constraints. They didn't fix it because as
far as they were concerned it wasn't broken. Once they decided it was
broken it got fixed pretty quickly. Same thing with Shamanic Alchemy, etc.
This isn't a resource issue. All that matters is whether they think
something's broken, and it takes 6+ months of customers complaints to
convince them that something they think works is fact broken. That's their
real problem. If we say something appears to be broken their approach is
ask some programmer if its broken, when they say no it works fine, repeat
that to the customer or ignore them depending on current whims. Actually
getting them to test to see if it might really be broken takes a ridiculous
amount of effort.
Somebody should also point out to Abashi that Microsoft doesn't put out word
processors that are missing 5 letters of the alphabet when they release
them, and then claim they are waiting to put those in later. His comparison
of user complaints between Microsoft and EQ was ludicrous. My company puts
out software and we'd for sure be getting customer complaints, in fact
lawsuits, if we had half the bugs in our code that Verant does. I can hear
the help desk now. "I know it looks like your buying a Tech fund whenever
you buy our Asian Growth product, but its just a graphics glitch. We can't
fix that in a patch right now."
Kit
-----Original Message-----
From:
Mike.Langlois@... [mailto:
Mike.Langlois@...]
Sent: Wednesday, January 26, 2000 2:49 PM
To:
eqbards@onelist.com
Subject: RE: [eqbards] WAaahooo!!
From:
Mike.Langlois@...
Again, "THEY" are not identical modules that do generic EQ "work". The guy
that
does the animations is not the guy who can fix our songs. He's not the
programmer that changed our Bard Taunt. He's not the guy who makes the
instrument models.
He probly had time, he fixed it. I don't think we have any other animation
issues that he should have been working on, do you?
Golias
===================
Ah but that's the whole point. They consider it broken and that's all that
really matters as far as Verant is concerned. What the customer considers
broken is of little consequence to them, hence the 6+ month delay in
recognizing that Alenia's Disenchanting Melody was in fact broken.
Kit
======================
From:
jhenders@...
Which was just as cool an effect as the bard "surfing" and makes you
wonder, don't they have better things to do that fix things that no one
considers broken?
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