Listening Methods with CPA

Photo credit: Chinese Progressive Association (http://cpaboston.org/)

Photo credit: Chinese Progressive Association (http://cpaboston.org/)

We plan to work with CPA on either the Workers Center pro-union education initiative or the Chinatown Stabilization Public Goods Campaign. This will be decided by Friday of this week after a general staff meeting we are attending. Depending on which project we work on, we will have to draft a project agreement and schedule meetings with varied stakeholders, including CPA staff, workers in the Home Health Aid union and Hotel Workers Union, and/or Chinatown youth.

Method 1: Fly on the Wall
We were not able to attend the general staff meeting at CPA this week but we are scheduled to sit on their weekly staff meeting on Friday, March 16 at noon. This will help us gain a better understanding of current workflows and dynamics within the CPA office, and challenges the staff are facing.

Method 2: Flow Analysis/Ecosystem Map
We plan to create a flow analysis map with a CPA staff member who runs the specific project that we decide to work on—pro-union education (Fiona and Yusin) or public good campaign (Lydia or Mark). This exercise will help identify bottlenecks, opportunities, and stakeholders.

Method 3: Guided Tour
We plan to join one of their guided tours or ask them to take us on one within the next two weeks. Going on a tour will help us understand the spatial dynamics of the issues we will work on, including the public parcels in contestation or the workers’ places of work and community hubs.